Healthcare Partner: Patient‑Focused Pharmacy Assistant

PHOENIX Medical Supplies Ltd.; Lower Sundon; On-site; GBP 18,000 - 19,000; Part time

Job summary

Rowlands Pharmacy in Luton is seeking a casual Healthcare Partner to support holiday and sickness cover. You will participate in branch processes, help deliver pharmacy services, and build relationships with customers and healthcare professionals.

The role requires NVQ2 in Pharmacy Services or equivalent and MCA qualification, with a strong emphasis on confidentiality and accuracy handling medications. Previous customer service experience is beneficial.

Qualifications

• Must have NVQ2 in Pharmacy Services and MCA qualification.
• Evidence of qualifications held will be required for the successful candidate.
• Experience in a customer-focused environment and understanding of confidentiality.

Responsibilities

• Participating in all branch processes
• Building positive relationships with customers, patients and healthcare professionals
• Assisting in the delivery of pharmacy services
• Serving as an ambassador for Rowlands Pharmacy in the community

Skills

Interpersonal skills

Customer-focused

Excellent communication

Education

NVQ2 in Pharmacy Services

Medicine Counter Assistant (MCA) qualification

Job description

Rowlands Pharmacy in Luton is seeking a casual Healthcare Partner to support holiday and sickness cover. You will participate in branch processes, help deliver pharmacy services, and build relationships with customers and healthcare professionals.

The role requires NVQ2 in Pharmacy Services or equivalent and MCA qualification, with a strong emphasis on confidentiality and accuracy handling medications. Previous customer service experience is beneficial.