Healthcare IT Service Delivery Leader

Liverpool University Hospitals NHS Foundation Trust; West Kirby; On-site; GBP 52,000 - 70,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Service Delivery Manager to provide strategic and operational leadership of Digital Service Delivery across the UHL Group. You will ensure safe, high-quality digital services across multiple hospital sites with direct focus on ITIL-aligned governance and patient safety.

You will drive service maturity, use performance data and automation to improve user experience and operational efficiency, aligning with national NHS digital

Responsibilities

• Provide strategic and operational leadership of Digital Service Delivery across the UHL Group.
• Define and implement service delivery strategies aligned to the Group Digital Services Target Operating Model.
• Embed ITIL-aligned practices (incident, change, problem, service level management) and ensure clinical safety of digital systems.

Job description

Liverpool University Hospitals NHS Foundation Trust is seeking a Service Delivery Manager to provide strategic and operational leadership of Digital Service Delivery across the UHL Group. You will ensure safe, high-quality digital services across multiple hospital sites with direct focus on ITIL-aligned governance and patient safety.

You will drive service maturity, use performance data and automation to improve user experience and operational efficiency, aligning with national NHS digital