Healthcare Front Desk & Admin Specialist

Mpa Recruitment; Hemel Hempstead; On-site; GBP 15,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Holiday pay

Ongoing consultant support

Public sector environment experience

Job summary

MPA Recruitment is seeking a Receptionist with Clerical Duties for a busy healthcare environment in Belfast. You will be the first point of contact for visitors and staff, handling reception, clerical tasks, and safety responsibilities.

The role requires excellent communication, organisational skills, and discretion, with the opportunity to work across multiple locations and provide support to Centre Management.

Qualifications

• GCSEs including English Language and Maths, or equivalent
• Experience using at least one Microsoft Office application
• Ability to work effectively as part of a team
• Ability to use own initiative
• Good organisational skills with the ability to prioritise workload
• Effective communication skills

Responsibilities

• Welcome, greet and direct visitors and staff to the appropriate location.
• Deal with telephone enquiries professionally and redirect calls where appropriate.
• Provide information and assistance to visitors and staff.
• Maintain up-to-date knowledge of services and activities.
• Provide a professional and welcoming reception service.
• Deal sensitively with individuals with urgent or particular needs.
• Assist in managing potentially difficult or aggressive situations.
• Provide general clerical and administrative support.
• Operate the reception area as a collection point for deliveries and items.
• Check in external staff and visitors and issue visitor passes.
• Maintain accurate records relating to visitors and Centre activities.
• Provide a Help Desk service, including reporting maintenance issues.
• Liaise with Support Services to assist smooth running of the service.
• Order stock and supplies as required.
• Take bookings for meetings, interviews and accommodation rooms.
• Assist with communicating transport information for staff and visitors.
• Provide reception cover at other locations when required.
• Monitor reception and CCTV as needed and report incidents.
• Support Centre Management with building safety and security systems.
• Report accidents and incidents per policies and procedures.

Job description

MPA Recruitment is seeking a Receptionist with Clerical Duties for a busy healthcare environment in Belfast. You will be the first point of contact for visitors and staff, handling reception, clerical tasks, and safety responsibilities.

The role requires excellent communication, organisational skills, and discretion, with the opportunity to work across multiple locations and provide support to Centre Management.