Healthcare Director

WTW; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading global company in London is seeking a Healthcare Director to provide strategic consulting to corporate clients on health-related benefits. The role requires deep technical knowledge and excellent communication skills. The ideal candidate will lead account teams and help foster a culture of inclusivity within the organization. The position offers a hybrid working model and a comprehensive benefits package including health insurance and pension scheme.

Benefits

25 days of annual leave plus an extra day

Private healthcare

Pension scheme with matched contributions

Employee assistance programme

Electric vehicle car scheme

Qualifications

• Understanding of health-related benefits, including private medical insurance.
• Ability to support inclusivity within teams.
• Flexibility and problem-solving abilities.

Responsibilities

• Provide consultative advice on health-related benefit programmes.
• Lead account teams and ensure quality and timelines.
• Develop WTW's healthcare consulting proposition.

Skills

Deep technical knowledge regarding health-related benefit programmes

Strong written and verbal communication skills

Organizational and planning skills

Presentation skills

Client service orientation

Tools

Microsoft Office (Word, PowerPoint, Excel)

Job description

Description

Great opportunity to join us as a Healthcare Director working out of our London office on a hybrid basis

The Health and Benefits GB practice is a specialist centre of excellence in all aspects of health, wellbeing, and protection consulting for corporate clients. With more than 200 consultants and support staff (including 20 qualified medical clinicians) this team supports the design, financing and management of integrated health solutions that are tailored to meet clients' needs.

What can we offer you? The opportunity to develop a broad range of skills, working in a fast-growing business alongside a diverse, dynamic and collaborative team. In return you will be rewarded with a competitive salary and a comprehensive benefits package including a pension scheme, life insurance, medical insurance, eye care vouchers and flexible benefits including critical illness cover, dental cover and many other options.

The Role

As a Healthcare Director, you will provide lead strategic healthcare consulting advice and support to a portfolio of large corporate clients.

You will be a lead subject matter expert in all aspects UK domestic medical programmes, as well as the broader spectrum of health related benefits.

Working closely with more junior colleagues within the team, you will also play a key role in supporting, engaging, developing, and retaining our key talent, helping colleagues thrive and reach their full potential.

• Provide lead consultative advice to clients around the financing, design, delivery and ongoing management of their health‑related benefit programmes.
• Understand and demonstrate how models, theories and research relate to client activities and needs.
• Articulate the full range of WTW’s H&B consulting solutions and services and ensure these are positioned appropriately to support client needs.
• Lead account teams and projects, ensuring quality standards and deadlines are met at all times.
• Demonstrate deep client relationship management at a senior decision‑making level.
• Effective management of key carrier and provider relationships.
• Meet chargeable hours and revenue targets from existing clients.
• Achieve sales and new business targets.
• Lead contributor for RfP’s and owner of sales campaigns and initiatives.
• Production of Thought Leadership collateral.
• Development of WTW’s healthcare consulting proposition.
• Effective networking across WTW’s business.

Qualifications

The Requirements

• Deep technical knowledge regarding health‑related benefit programmes, including private medical insurance as well as other areas such as dental, travel, health cash plans, personal accident and Employee Assistance Programmes.
• An understanding and appreciation of broader employee health, risk and wellbeing issues.
• A consultative style and approach.
• Well organised and detail oriented (being able to both plan and communicate efficiently).
• Support and lead a culture of inclusivity within the team and colleagues, embedding I&D considerations into daily activities.
• Strong written and verbal communication skills.
• Presentation skills.
• Flexibility and proven ability to diagnose and resolve issues, strong client service orientation.
• Ability to work both independently and on client teams and enjoy a fast‑paced environment.
• Excellent Microsoft Office skills, particularly in Word, PowerPoint and Excel.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle‑to‑work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.