Healthcare Assistant (Zero Hour) Birmingham

NHS; Birmingham; On-site; GBP 20,000 - 24,000; Part time

Job summary

A healthcare service provider in Birmingham seeks a Healthcare Assistant to ensure patient safety and comfort during transfers. The role requires assisting nurses, providing crisis intervention, and maintaining accurate records. Candidates must possess enhanced DBS clearance and a full UK driving licence. Experience in healthcare support is valued, with a strong emphasis on compassionate care and teamwork.

Qualifications

• Enhanced DBS clearance for both adults and children.
• Full UK driving licence covering both manual and automatic vehicles.
• Proven experience in a healthcare role.

Responsibilities

• Assist qualified nurses in the safe transfer of patients.
• Deliver compassionate care while ensuring patient dignity.
• Provide crisis intervention for patients experiencing mental health difficulties.
• Drive ambulances when required.
• Complete accurate handovers and essential paperwork.
• Respond effectively to emergencies and use training judgements.

Skills

Excellent written and verbal communication skills

Strong attention to detail

Proactive and able to work independently

Well organised with good time management skills

Compassionate care provision

Education

Enhanced DBS clearance

Full UK driving licence

Right to work in the UK

Job description

Healthcare Assistant (Zero Hour) Birmingham

Every journey matters. Make a real difference with Prometheus. Prometheus is a trusted provider of specialist patient transport and mental health support services across the UK. We work in partnership with the NHS, police, private healthcare providers, prisons and courts to ensure safe, dignified care for people in vulnerable situations. Our work ranges from secure mental health transfers and hospital bedwatch to supporting patients in places of safety.

Main duties of the job

In this role you will be a key figure in ensuring that every patient we care for feels safe, supported and respected.

From the moment a transfer begins until the patient reaches their destination, you will play a hands-on role in safeguarding both their physical and emotional wellbeing.

About us

Prometheus Safe and Secure is part of the Prometheus group of specialist healthcare and support services. The division is dedicated to providing high quality, reliable and person centred safety and support solutions, working closely with Prometheus Complex Care to ensure individuals with complex needs are looked after with dignity and respect. Our teams play a vital role in safeguarding vulnerable people across care pathways, secure transport and residential settings, combining professionalism and compassion with a strong commitment to doing the right thing.

This is your chance to join a growing organisation where your work truly matters. At Prometheus you will be supported, valued and empowered to make a real difference every single day.

Job responsibilities

• Assist qualified nurses in the safe transfer of patients, ensuring every move is handled with care and professionalism
• Deliver compassionate care, maintaining dignity and comfort at all times even in challenging situations
• Provide crisis intervention for patients experiencing mental health difficulties, offering reassurance and practical support
• Drive ambulances when required, ensuring safe, smooth and timely journeys
• Complete accurate handovers and essential paperwork, capturing risk histories and current presentations to ensure continuity of care
• Respond calmly and effectively to emergencies, using your training and judgement to act in the patient's best interests Follow safeguarding policies for both children and adults, always keeping safety and wellbeing as the priority
• Take part in mandatory training, meetings and reviews so your skills and knowledge stay up to date
• Check vehicles and equipment before each journey, reporting any issues promptly so we can deliver safe and reliable service
• Build positive relationships with patients, colleagues and partner agencies, promoting equality, diversity and respect in every interaction

Person Specification

Qualifications

• * Enhanced DBS clearance for both adults and children
• * Full UK driving licence covering both manual and automatic vehicles with 6 or fewer points
• * Right to work in the UK

Experience

• If you want a role where your care and professionalism make a genuine difference, Prometheus is the place to build your career.
• * Excellent written and verbal communication skills
• * Strong attention to detail and focus on accuracy
• * Proactive, positive and able to work independently or as part of a team
• * Well organised with good time management skills
• * Experience in a healthcare support or compliance focused role

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.