Healthcare Assistant (The Enhanced Care Team)

NHS; Bournemouth; On-site; GBP 40,000 - 60,000; Part time

Job summary

NHS seeks a Healthcare Assistant (HCA) to work 15-18 hours per week on a permanent part-time contract. The role involves independently visiting housebound patients and conducting important health assessments, requiring a strong focus on compassionate patient care and clinical accuracy.

Qualifications

• Previous experience of working in a Primary Care is desirable.
• GCSEs or similar qualifications required, including English Language and Maths.
• Qualifications in Phlebotomy essential.

Responsibilities

• Independently undertake home visits and complete long-term condition reviews.
• Help the team with demand for phlebotomy & HCA services.
• Ensure phlebotomy equipment is properly maintained.

Skills

Communication

Empathy

Time Management

Education

GCSEs including English Language and Maths

Qualified in Phlebotomy

Tools

SystmOne

Job description

Job Summary

We are recruiting for aHCA, to work 15-18 hours per week on a permanent contract. The role will include independently undertaking home visits for the PCN Enhanced Care Team.

This role will require an Enhanced DBS Clearance. Should you have this certificate as part of the DBS subscription service, we would be happy to accept this providing the original is shown. Otherwise, you will be expected to complete a new application.

Main duties of the job

The successful applicant will independently complete Long-term condition reviews and Frailty Assessments. They will also help the team with demand for phlebotomy & HCA services.

About Us

Bournemouth East Collaborative Primary Care Network PCN, comprises four like-minded practices working together in East Bournemouth, Dorset, with a strong reputation on quality improvement and investing in its employees. The PCN serves a population of approximately 53,000 patients with a diverse demographic.

Practices part of the PCN are-

Beaufort Road Surgery

Littledown Surgery

Shelley Manor and Holdenhurst Medical Centre

Southbourne Surgery

The PCN is committed to developing, supporting and sustaining a diverse workforce, representative of the community it serves. By working together with our different Network teams, we use our combined skills to provide a service that is joined-up, holistic, proactive and personal for the patient.

We are lucky that all our practices are located close to the sea and open green spaces.

Our Network teams include-

Enhanced Care Team for frail housebound patients and those in care homes. The team includes visiting GPs, ANPs, Paramedic, Frailty Nurses, Care Coordinators, Pharmacist.

BEC Treatment Centre working out of the Private Suite at Shelley Manor Medical Centre

Pharmacy Team made up of a number of experience Clinical Pharmacists and Pharmacy Technicians supporting our practices and patients

First Contact Physiotherapy Practitioner service

Digital Care Coordinator, Digital Champions

Mental Health practitioners

Health & Wellbeing Coaches within Help & Care team

Details

Date posted

18 June 2025

Pay scheme

Other

Salary

£13.25 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4712-25-0006

Job locations

Southbourne Surgery

17 Beaufort Road

Bournemouth

BH65BF

Job Description

Job responsibilities

Working in the community with housebound patients under the direction of a qualified nurse.

To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.

To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.

To ensure that all phlebotomy equipment and accommodation is properly maintained and suitable for use.

To competently complete Frailty assessment visits.

To competently complete Long Term Condition reviews.

Undertake ECGs

Dopplers

Wheelchair assessments

Pain assessment forms

Basic observations

Measurement for stockings

Inhaler technique

Collection of prescriptions

Job Description

Job responsibilities

Working in the community with housebound patients under the direction of a qualified nurse.

To collect venous/capillary blood samples without harm to patient or self by following the phlebotomy standard operating procedures.

To obtain such blood samples to a standard fit for laboratory testing ensuring collection, maintaining appropriate files & records as required.

To ensure that all phlebotomy equipment and accommodation is properly maintained and suitable for use.

To competently complete Frailty assessment visits.

To competently complete Long Term Condition reviews.

Undertake ECGs

Dopplers

Wheelchair assessments

Pain assessment forms

Basic observations

Measurement for stockings

Inhaler technique

Collection of prescriptions

Person Specification

Experience

Desirable

• Previous experience of working in a Primary Care
• Previous HCA or Phlebotomy experience in a healthcare setting
  
  

Qualifications

Essential

• GCSEs or similar, to include English Language and Maths
• Qualified in Phlebotomy
  
  

Desirable

• NVQ level 2 or Level 3 in Health and Social Care
  
  

Knowledge and Skills

Essential

• Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
• Strong communication in English, both written and spoken.
• To deal with distressed patients in an empathic, caring and compassionate way.
• To write and maintain accurate clinical records.
• Strong IT skills
• Effective time management
  
  

Desirable

• SystmOne
• To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions
• To be able to work independently within a team structure and possess excellent communication skills
• Demonstrate a flexible approach to work and to follow instructions and guidance given to them
  
  

Person Specification

Essential

• Be able to prioritise their day and be familiar with all routine blood tests and understand their clinical importance
• Strong communication in English, both written and spoken.
• To deal with distressed patients in an empathic, caring and compassionate way.
• To write and maintain accurate clinical records.
• Strong IT skills
• Effective time management
  
  

Desirable

• SystmOne
• To demonstrate and be up to date in competency and understanding of phlebotomy technique and sampling conditions
• To be able to work independently within a team structure and possess excellent communication skills
• Demonstrate a flexible approach to work and to follow instructions and guidance given to them
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

Southbourne Surgery

17 Beaufort Road

Bournemouth

BH65BF

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

Employer details

Employer name

Bournemouth East Collaborative PCN

Address

Southbourne Surgery

17 Beaufort Road

Bournemouth

BH65BF

Employer's website

https://bournemoutheastcollaborative.co.uk/ (Opens in a new tab)

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