Healthcare Assistant - Princess Royal University Hospital UTC

Totally; Orpington; On-site; GBP 22,000 - 28,000; Full time

Job summary

An established industry player in healthcare is seeking a dedicated Healthcare Assistant to join their dynamic team at the Urgent Treatment Centre. This role involves delivering compassionate patient care, assisting with clinical tasks, and ensuring a safe and efficient environment for patients and staff. The ideal candidate will have experience in a healthcare setting, strong communication skills, and a commitment to maintaining high standards of care. Join a forward-thinking organization that values your contributions and offers opportunities for career development and continuous learning.

Benefits

33 days annual leave

Share save scheme

Opportunities for career development

Employee assistance program

Virtual GP Services – 24/7 GP Appointments

Qualifications

• Experience in a Urgent Treatment Centre or Hospital environment is essential.
• Good general education, educated to NVQ 2 level or equivalent.

Responsibilities

• Deliver effective patient care respecting personal dignity and beliefs.
• Assist with maintaining a safe care environment and infection control.
• Support admin staff in redirecting and booking patients.

Skills

Patient Care

Basic Life Support

ECG Recordings

Communication Skills

Infection Control

Education

NVQ Level 2 or equivalent

Tools

Microsoft Office

Healthcare Computer Systems (Adastra)

Job description

Healthcare Assistant - Princess Royal University Hospital UTC

PRUH UTC - Princess Royal University Hospital, Farnborough Common, Orpington, United Kingdom, United Kingdom Req #160

25 April 2025

About Us…Our urgent care division delivers highly successful services within 111, Clinical Assessment Services, GP Out of Hours and Urgent Treatment Centres nationally.

Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists, including the delivery of Urgent Treatment Centres and NHS 111.

About the Role…

As a member of Health Care Team, you will be required to deliver caring and effective care respecting personal dignity and beliefs to all the patients attending the UTC and work in line with the Totally Values.

You will be required to assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with reference to infection control and safe working environment for patients, visitors, and staff.

Under guidance from qualified staff to deliver patient clinical care i.e dressing of simple wound, application of plaster of paris, application of slings, dressing changes etc.

Please note that this role will involve daytime, evening, nights and weekend working and is based on a rota model supporting the UTC opening hours which cover 24/7.

Your day to day…

Clinical

• Performs ECG recordings
• Performing urine dip and urine pregnancy test
• Support ENP with treatment of minor injury such us: simple wound closure, dressing, application of Plaster Of Paris, application of sling and brace (walking boots, wrist splint, knee splint etc.)
• Record Vital Signs and report abnormal recording and/ or all adverse signs, symptoms to the clinician responsible for the patient
• Demonstrate basic life support skills after training
• To act as a chaperone when necessary
• Effective communication within the nursing team and between other care teams, patients, relatives, and visitors
• Assist with all aspects of patient care following instruction from and under supervision of the assigned clinician.
• Moving and handling of patients using appropriate techniques acquired from training
• Assemble procedure trolleys as required
• Have oversight of the medical equipment used at the Urgent Treatment Centre, for instance organising replacements and calibration.

Administrative

• To support admin staff in redirecting and booking patients in as required in the appropriate IT system
• Assist the Urgent Treatment Centre to achieve both local and national agreed targets.
• To order, maintain and organising stock and pharmacy order for the UTC.
• To assist in ensuring that Health & Safety policies and procedures are followed within the Urgent Care setting.
• Responsible for Fire Co-ordinator duties in the department as per fire procedures.
• To assist in keeping the clinical rooms and waiting area tidy at the end of each day in line with the Infection Prevention and Control guidelines and procedures
• To participate in training and development as required and to ensure that resources are used to full potential.
• Improved patient flow through UTC (Urgent Treatment Centre)
• Achieving high standards of patient care

Qualifications, experience & training…

• Previous experience of working within a Urgent Treatment Centre or Hospital environment is essential.
• Good general education, educated to NVQ 2 level or equivalent
• Working knowledge of Microsoft Office including Word, Excel and Outlook
• Knowledge of medical terminology
• Previous experience of effective team working
• Knowledge of healthcare computer systems, for example Adastra
• 33 days annual leave - inclusive of bank holidays (pro rata for part time)
• Share save scheme,
• Opportunities for career development,
• Employee assistance program,
• Virtual GP Services – 24/7 GP Appointments,

Please note, we are unable to offer sponsorship for Right to work for this role.

Successful candidates will be required to successfully complete pre-hire checks, including, but not limited to Right to Work in the UK as well as Disclosure and Barring Background check.

• PRUH UTC - Princess Royal University Hospital, Farnborough Common, Orpington, United Kingdom, United Kingdom