Healthcare Assistant PCN

NHS; Stourbridge; On-site; GBP 18,000 - 24,000; Full time

Job summary

A leading healthcare provider is seeking compassionate Healthcare Support Workers to join their team. The role involves delivering high-quality patient care, supporting health promotion activities, and working within a multidisciplinary team. Ideal candidates will possess strong interpersonal skills and relevant qualifications, including a Maths qualification. This position offers the opportunity to make a significant impact on patient care in a supportive environment.

Qualifications

• Experience working in a General Practice.
• Experience using IT systems including EMIS and Care Notes.

Responsibilities

• Provide high-quality and compassionate care to individuals.
• Support health promotion and prevention activities across the PCN.
• Deliver basic clinical care interventions under supervision.

Skills

Interpersonal Skills

Organisational Skills

Compassionate Care

Education

Maths Qualification

Tools

EMIS

Microsoft Office

Job description

We are looking for compassionate, enthusiastic, and caring Healthcare Support Workers who are reliable and flexible to join our team.

If you have good interpersonal and organisational skills, enjoy challenges, and have a passion for delivering high standards of patient care, then this opportunity is for you!

Main duties of the job

The Healthcare Support Worker will provide high-quality and compassionate care to individuals. They will have the understanding and ability to deliver delegated care under supervision and support the multidisciplinary team in delivering high-quality care to help individuals achieve their person-centred goals in their own homes.

The post holder will carry out routine duties in accordance with the individual's care plan, promote independence, and monitor the individual's progress, comfort, and wellbeing.

When working as a lone worker, the post holder will act on their own initiative to ensure safety and report concerns as required.

About us

Kingswinford & Wordsley Primary Care Network is a network of 5 practices serving over 50,000 patients. This role supports the delivery of the PCN's agenda and is part of the leadership team working alongside Practice Managers, the Clinical Director, and PCN Partners.

Job responsibilities

Supports health promotion and prevention activities across the PCN, including smoking cessation, weight management, and lifestyle interventions.

Plays a key role in vaccination and immunisation programmes within the PCN.

Works within a multidisciplinary team to support patients with long-term conditions and health inequalities.

Provides clinical support to registered nurses and other healthcare professionals within the PCN.

Delivers basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives.

Person Specification

Qualifications

• Maths Qualification
• Venepuncture
• NEWS2 scoring

Experience

• Experience working in a General Practice
• Use of IT systems including EMIS, Care Notes, Microsoft Office, email, and databases
• Preparing and maintaining environments and equipment before, during, and after patient care
• Sterilising, cleansing, and maintaining surgical equipment
• Covid vaccine re-stocking and stock rotation
• Working closely with PCN Care Coordinator
• Relevant experience in health promotion, prevention, and supporting long-term condition management
• Working under supervision of a registered clinician while developing competencies in community-based care
• Working at Support Worker Level Practice as described in the Primary Care and General Practice Nursing Career and Core Capabilities Framework
• Experience using EMIS

Requirements

• Access to a car
• Valid UK Driving Licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975. A disclosure check will be required to ensure suitability for the role.