Healthcare Assistant - Nsic Outpatients

Buckinghamshire Healthcare Nhs Trust; Aylesbury; On-site; GBP 19,000 - 24,000; Part time

Job summary

Buckinghamshire Healthcare NHS Trust is seeking a Healthcare Support Worker for the National Spinal Injuries Centre (NSIC). No previous experience needed; part-time roles available and training provided.

Join a friendly team, receive induction, and develop your career in NHS patient care with opportunities for progression and flexible working hours within the department open Mon-Fri 08:30 to 18:00.

Qualifications

• Experience of working with people in a front‑line customer service role.
• Understanding of patient confidentiality and privacy.
• Caring, compassionate and empathetic approach to patients and colleagues.
• Ability to work as part of a team and communicate effectively.

Responsibilities

• For a comprehensive list of responsibilities, refer to the JD and PS attachment in the advert.
• Internal applicants may have secondment options with line manager approval.

Skills

Teamwork

Communication skills

Empathy/Caring

Patient confidentiality

Flexibility

Education

NVQ Level 2/3 in Health and Social Care

Functional Skills Level 2 (Math & English)

Care Certificate

Job description

Job summary

Are you looking to step into the new year with a new career?

Are you caring and good at talking to people?

Do you enjoy working as part of a team?

The National Spinal Injuries Centre is a world-renowned specialist national centre for people with spinal cord injury - a centre that’s life-changing for everyone that comes into contact with it and the birthplace of the Paralympic Games.

We are looking for people to join our fantastic and friendly Buckinghamshire Healthcare NHS Trust (BHT) family as a healthcare support worker within the NSIC. No previous experience needed and we have full and part time roles available.

This is a great opportunity for candidates who are looking to step into healthcare for the first time, or for those who are already in healthcare and want to work for an NHS Trust. Healthcare Support Workers play a crucial role in all aspects of care delivery for our patients.

Main duties of the job

If successful, you will be joining a team of dedicated professionals. We will provide training to ensure you have the skills for the role and offer development opportunities to realise your career potential. You will be enrolled onto a healthcare support worker induction programme, ensuring you feel supported as you take the first steps into your new career.

We are recruiting part time hours, however for the role of a healthcare support worker.

The department is open Monday - Friday 08:30 to 18:00.

About us

Listen to why colleagues think we are a great place to work! - BHT - A great place to work (buckshealthcare.nhs.uk)

What does Buckinghamshire Healthcare NHS Trust offer you?

• As part of our BHT family, you'll benefit from learning and development opportunities to support your career progression.
• We offer flexible and agile working opportunities, alongside your NHS benefits of generous annual leave entitlement, pension and access to NHS discount schemes.
• We provide a range of health and wellbeing services to promote a healthy, happy workforce.

Why work for us?

• We're committed to promoting inclusion and making sure all colleagues feel they belong. We encourage new colleagues from a diverse range of backgrounds to apply.
• As an employer, we aim to create a workplace where differences are valued and colleagues treat one another with dignity and respect.
• Greater diversity within our BHT family improves positive outcomes for the people and communities we serve.
• A keen supporter of the Armed Forces Community who know the value of employing a service leaver/veteran and their families.

What do we stand for?

• Our vision is to provide outstanding care, support healthy communities and be a great place to work.
• Our mission is to provide personal and compassionate care every time.
• Our care values are collaborate, aspire, respect and enable.

Job responsibilities

For a comprehensive list of responsibilities and duties, please kindly refer to the Job Description and Person Specification by downloading the JD and PS attachment in the advert.

If you are an internal applicant there is the option for secondment, all applicants must have the endorsement/support of their line manager prior to application.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

EDUCATION, QUALIFICATIONS & TRAINING

Desirable

• Level 2 or Level 3 (NVQ) in health and Social Care or equivalent relevant experience
• Willing to work towards Level 2 functional skills (Math & English)
• Care Certificate or working towards

EXPERIENCE

Essential

• Experience of working with people, ideally in a front-line customer service role.
• An understanding of the importance of patient confidentiality and privacy.
• Demonstrates a caring, compassionate and empathetic approach to patients and colleagues, whilst having a professional approach.
• Recognise how patients and colleagues need to be treated with dignity and respect and can demonstrate these behaviours in their daily work.
• Good verbal and written English communication skills

Desirable

• Experience of providing person-centred care

KNOWLEDGE, SKILLS & COMPETENCE

Essential

• The ability to respond with kindness and humanity to patients
• A flexible and adaptable approach with the aptitude to work in a busy hospital healthcare setting
• Willingness to undertake the mentorship of new Nursing Assistants after 12 months in a busy hospital healthcare setting
• Basic knowledge of health and safety with an awareness of the importance of following Trust policies and procedures
• An appreciation of equality, diversity and inclusion and how this influences how care is provided to patients
• A willingness to provide the highest standards of patient care including personal care
• Ability to work as part of a team
• Good understanding of care needs relevant to patients in a hospital setting to include: Interview, Eating and drinking, Dignity and respect, Communication / conflict resolution, Handwashing and infection control, Hygiene needs, Safeguarding
• Understands the limit and scope of their job role and the need to only do tasks they are trained to do
• Knows when to elevate to a registered nurse when the situation is beyond their scope of practice

SPECIAL CIRCUMSTANCES

Essential

• Flexibility in shift / working patterns to meet the needs of the service
• Willing to accept additional responsibilities as delegated by senior staff