Healthcare Assistant - Mulberry Ward

HCRG Care Group; Chippenham; On-site; GBP 25,000; Full time

Job summary

A leading independent healthcare provider is seeking a dedicated Healthcare Assistant to provide high-quality, person-centred care. In this role, you will support patients and colleagues, assist with daily activities, and ensure a dignified experience for all patients. Essential qualifications include a good general education and a Care Certificate. Benefits include a salary of £24,486 and access to a comprehensive wellbeing program.

Benefits

Salary of £24,486 with access to group pension

Access to wages as you earn

Mental and physical wellbeing support

Career coaching and counselling

Bespoke career pathways

Free tea and coffee

Qualifications

• Experience of supporting other workers.
• Ability to recognise own limitations.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Self-motivated.
• Good time management.

Responsibilities

• Provide day-to-day patient support in an inpatient setting in line with care plans.
• Assist with daily activities and clinical tasks under supervision.
• Support the safety and dignity of patients.

Skills

Teamwork

Communication

Compassion

Time management

Manual handling

Education

Good general education

Care Certificate - or willingness to achieve

Job description

Overview

We are looking for a kind, reliable, and dedicated Healthcare Assistant to join our team in delivering high-quality, person-centred care. As a valued member of the care team, you will provide essential support to both patients and colleagues, helping to ensure a safe, comfortable, and dignified experience for everyone in your care. You will be working as part of a multi-professional team in an inpatient setting, providing care, support, and treatment to individuals in line with the guidelines and protocols set out for your role. Whether you're assisting with daily activities, supporting clinical tasks, or simply offering reassurance and companionship, your contribution will make a meaningful difference in the lives of those we care for.

As a Healthcare Assistant, you'll provide kind and respectful care in line with individual care plans, supporting patients under the guidance of a registered practitioner. Your role is centred on the patient—ensuring their voice is heard and involving them, and their carers, in decisions about their care. Working within an inpatient setting, you'll help deliver day-to-day support, monitor wellbeing, and maintain a safe, clean environment. You'll play a key part in promoting independence, encouraging recovery, and ensuring each person's needs and preferences are understood and respected. As a valued member of a multi-professional team, you'll carry out delegated tasks with compassion, communication, and attention to detail—helping to create a positive and supportive experience for every patient.

Responsibilities

• Provide day-to-day patient support in an inpatient setting in line with care plans.
• Assist with daily activities and clinical tasks under supervision or guidance of a registered practitioner.
• Support the safety, cleanliness, and dignity of patients; promote independence and recovery.
• Communicate effectively with patients, carers, and the care team; report changes in wellbeing or concerns.
• Work as part of a multi-professional team; undertake delegated tasks with compassion and attention to detail.

Essential qualifications

• Good general education.
• Care Certificate - or willingness to achieve.
• Experience of working under supervision.
• Experience of supporting other workers.
• Ability to work as a team member.
• Delivering patient-focused care.
• Ability to recognise own limitations.
• Typing/data inputting skills.
• Physical skills to manually handle patients and use appropriate lifting aids.
• Undertake specific nursing/therapy skills.
• Driven to achieve.
• Self-motivated.
• Good time management.

Desirable

• Experience of community working
• Experience of the NHS
• Experience of work in an acute or urgent health care setting
• Basic wound care knowledge and skills
• Current full driving license and use of a car during working hours.

We change lives by transforming health and care.

Established in 2006 we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do. We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We're a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn't happen often, sometimes a role is very popular, and we'll need to close it earlier than the date we've shown here. If you're keen to join our team, we'd love to hear from you so please apply as soon as you can. As you'd expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Benefits

• A salary of £24,486 with access to our group pension
• Access to your wages as you earn them to help cover life's emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing - from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our 'Outstanding' learning and development team, The Learning Enterprise
• An open, just culture where you're encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care - backed up by at least £100,000 of ringfenced innovation funding each year
• Free tea and coffee at your base location