Healthcare Assistant | Milton Keynes University Hospital NHS Foundation Trust

Milton Keynes University Hospital NHS Foundation Trust; Milton Keynes; On-site; GBP 20,000 - 25,000; Full time

Job summary

A healthcare institution in Milton Keynes seeks a Senior Healthcare Assistant to support patient care in the Emergency Department. The role involves working alongside medical staff, assisting in direct care tasks and maintaining clinical standards. Ideal candidates are proactive and compassionate individuals with an NHS Care Certificate. Flexible working opportunities, free on-site parking, and generous annual leave are offered.

Benefits

Free on-site parking

Free refreshments

Flexible working opportunities

Discounted gym membership

Generous annual leave and pension scheme

On-site nursery

Staff health and well-being programs

Qualifications

• Must have an NHS Care Certificate to be Band 3.
• Experience in providing direct patient care and support.

Responsibilities

• Assist senior nursing staff in maintaining clinical equipment.
• Contribute to creating an effective environment for patients and staff.
• Support and train new staff during induction.

Skills

Patient care

Communication

Teamwork

Proactive attitude

Education

NHS Care Certificate

Job description

Senior Healthcare Assistant

Department: Emergency Department

Band 2/3 pro rata if part-time

Hours: 37.5 per week, all MKUH roles will be considered for flexible working

Do you have a passion for patient care and want to work in a fast-paced hospital environment? Are you a committed, caring, and collaborative individual?

The Emergency Department (ED) is currently looking for FIVE new Healthcare Assistants. The role of the ED is to treat patients with serious medical conditions, life-threatening illnesses/injuries, and limb-threatening problems by providing 24-hour care to an average of 240 patients daily. You will need to be proactive, alert, and ready for anything.

As a Healthcare Assistant in the ED, you will work collaboratively with Staff Nurses, Consultants, and ambulance staff.

We seek proactive, enthusiastic, compassionate individuals who value excellence in health and safety and enjoy teamwork.

You must understand the importance of accurate documentation, be self-motivated, eager to improve patient lives, and caring at all times.

More information about ED: Welcome to the Emergency Department - Milton Keynes University Hospital

Please note: You must have an NHS Care Certificate to be Band 3. You will start as Band 2 until you pass this and your probation. We are currently not sponsoring applications.

• Assist senior nursing staff in maintaining clinical equipment in good working order.
• Assist medical and other staff with procedures and act as a chaperone as required.
• Promote good clinical practice and act as an ambassador for high standards and patient care.
• Contribute to creating an effective environment for patients and staff.
• Support and train new staff, including internal training and induction.
• Engage in continuous professional development and keep up-to-date with healthcare assistant roles.
• Support competency assessments and evaluate junior healthcare assistants' competency documents and care certificates.

We care, We communicate, We collaborate, We contribute.

A 76.6% staff enthusiasm rate (NHS Staff Survey 2024).

• Free on-site parking
• Free refreshments
• Flexible working opportunities
• Discounted gym membership
• Lease car scheme
• Generous annual leave and pension scheme
• On-site nursery (chargeable)
• Staff health and well-being programs

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a teaching hospital conducting research and teaching to improve patient care. The hospital is undergoing significant investment and is rated 'good' by the CQC. Visit our website for latest updates.

• Assist in direct patient care, including personal care duties, ensuring privacy and dignity.
• Use appropriate moving and handling aids to ensure safety.
• Have knowledge of clinical observations, glucose monitoring, urinalysis, and escalation procedures.
• Assist in the induction of new staff and demonstrate duties to ensure safe and effective care.
• Organize own workload, adjusting as needed.
• Communicate effectively with patients, considering barriers like disabilities or dementia, with tact and empathy.
• Use advanced communication skills to encourage patient engagement in activities and procedures.
• Meet patients and visitors' needs courteously and helpfully.

Please refer to the full job description for more details.

This advert closes on Friday 25 Jul 2025.