Healthcare Assistant Laurel 2 Oncology

NHS; Worcester; On-site; GBP 25,000; Full time

Job summary

An exciting opportunity awaits an enthusiastic Health Care Assistant to join a friendly Oncology team. This role involves welcoming patients, supporting their care, and ensuring a safe and clean environment. The position requires flexibility and a commitment to patient-centered care. Join a dedicated team at a leading healthcare provider, recognized for delivering outstanding care to the community. This is a chance to make a real difference in patients' lives while working in a supportive and dynamic environment.

Qualifications

• Essential experience in a patient care setting or customer-facing role.
• Desirable NVQ 2 in Care or Care Certificate.

Responsibilities

• Welcoming patients and ensuring their privacy and dignity.
• Supporting clinical procedures and maintaining a clean environment.
• Accurate data entry and adhering to confidentiality requirements.

Skills

Patient Care

Communication Skills

Data Entry

Teamwork

Education

Basic Education (Maths and English)

NVQ 2 in Care

Care Certificate

Job description

Job summary

An exciting opportunity has arisen for an enthusiastic Health Care Assistant to join our friendly Oncology team on Laurel 2.

The Ward includes a 17-bed inpatient area and the addition of the Acute Oncology Assessment Bay.

A flexible nature is required, and previous experience in oncological care would be desirable but not essential.

For more information, please email Ward Manager Estelle Bickell at [e-mail]

Main duties of the job

1. Welcoming patients onto the unit in a professional manner, acting as the advocate at all times to ensure both privacy and dignity.
2. Clarifying patients' details on arrival.
3. Ensuring the smooth flow of clinical and administrative work, whilst supporting Practitioners and colleagues.
4. Accurately entering data into the patient management systems and updating information as required.
5. Adhering to the requirements of the Data Protection Act, ensuring confidentiality of information regarding staff and patients is maintained at all times.
6. Dealing with telephone and direct enquiries promptly and effectively, providing information and prioritising queries as appropriate.
7. Cleaning, monitoring, and tidying equipment as directed; reporting any problems or malfunctions.
8. Maintaining a clean and safe working environment.
9. Remaining up to date with mandatory training and completing any additional courses required for this role.
10. Understanding all responsibilities and adhering to statutory requirements for Health and Safety, COSHH, PPE, fire safety, complaints, and accident reporting.

Please see the Job Description for more information.

About us

Our purpose is simple - Putting Patients First. We are looking for exceptional colleagues who can help us achieve this.

Worcestershire Acute Hospitals NHS Trust is a large acute and specialised hospital trust providing a range of local acute services to Worcestershire residents and more specialised services to a broader population.

The Trust operates hospital-based services from three sites: Kidderminster, Redditch, and Worcester.

Our workforce exceeds 7,000 staff members, recognized for delivering good and outstanding patient-centred care. You could be one of them.

We are committed to recruiting the best people to help us achieve our Vision — working in partnership to provide the best healthcare for our communities, leading and supporting our teams to move 4ward. Our 4ward behaviours underpin our daily work and are central to all we do.

Our objectives include:

• Best services for local people
• Best experience of care and outcomes for patients
• Best use of resources
• Best people

Our Clinical Services Strategy provides a clear future vision aligned with our commitment to continuous improvement.

We are proud to have achieved Timewise accreditation, demonstrating our commitment to embedding flexible working as a flex-positive employer.

Date posted

01 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9365-25-0362

Job locations

Charles Hastings Way, Worcester, Worcestershire, WR5 1DD

Job description

Job responsibilities include establishing effective communication, supporting patient care activities, ensuring safety and cleanliness, and reporting incidents as per policy. Additional duties involve supporting clinical procedures, maintaining equipment, and working flexibly across different areas as needed.

See the Job Description for more details.

Person Specification

Qualifications

• Essential: Basic education including Maths and English
• Desirable: NVQ 2 in Care, Care Certificate

Experience

• Essential: Experience in a patient care setting or customer-facing environment
• Desirable: Healthcare setting experience, previous Healthcare Assistant role

Disclosure and Barring Service Check

This post is subject to a DBS check in accordance with the Rehabilitation of Offenders Act (Exceptions Order) 1975.

Employer details

Worcestershire Acute Hospitals NHS Trust

Address: Charles Hastings Way, Worcester, Worcestershire, WR5 1DD

Website: https://www.worcsacute.nhs.uk/