Enable job alerts via email!

Healthcare Assistant - Kings UTC

Totally Plc

London

On-site

GBP 23,000

Full time

Today
Be an early applicant

Boost your interview chances

Create a job specific, tailored resume for higher success rate.

Job summary

Join a forward-thinking healthcare provider dedicated to delivering exceptional urgent care services. In this dynamic role, you'll be part of a compassionate team, providing essential clinical support and administrative assistance in a fast-paced environment. Your contributions will directly impact patient care and satisfaction, as you engage with patients and collaborate with healthcare professionals. Enjoy a rewarding career with opportunities for development, all while making a meaningful difference in the lives of those you serve. If you're passionate about healthcare and eager to work in a supportive team, this is the perfect opportunity for you.

Benefits

33 days annual leave
Perkbox (online discount portal)
6% Employer Pension contribution
Employee assistance program
Virtual GP Services – 24/7 GP Appointments
WeCare Wellbeing

Qualifications

  • Experience in urgent care or hospital settings is essential.
  • Good general education, ideally NVQ Level 2 or equivalent.

Responsibilities

  • Deliver effective patient care respecting dignity and beliefs.
  • Assist with maintaining a safe care environment and infection control.

Skills

Patient Care
Basic Life Support
Effective Communication
Team Working

Education

NVQ Level 2

Tools

Microsoft Office
Healthcare Computer Systems

Job description

Kings UTC - King's College Hospital, Denmark Hill, London, United Kingdom, Req #360

17 April 2025

About Us…

Our urgent care division delivers highly successful services within 111, Clinical Assessment Services, GP Out of Hours and Urgent Treatment Centres nationally.

Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists, including the delivery of Urgent Treatment Centres and NHS 111.

About The Role…

As a member of Health Care Team, you will be required to deliver caring and effective care respecting personal dignity and beliefs to all the patients attending the UTC and work in line with the Totally Values.

You will be required to assist with the maintenance of a safe care environment including preparing and clearing rooms and equipment with reference to infection control and safe working environment for patients, visitors, and staff.

Under guidance from qualified staff to deliver patient clinical care i.e dressing of simple wound, application of plaster of paris, application of slings, dressing changes etc.

Please note that this role will involve daytime, evening, nights and weekend working and is based on a rota model supporting the UTC opening hours which cover 24/7.

Your day to day…

Clinical

  • Performs ECG recordings
  • Performing urine dip and urine pregnancy test
  • Support ENP with treatment of minor injury such as: simple wound closure, dressing, application of Plaster Of Paris, application of sling and brace (walking boots, wrist splint, knee splint etc.)
  • Record Vital Signs and report abnormal recording and/or all adverse signs, symptoms to the clinician responsible for the patient
  • Demonstrate basic life support skills after training
  • To act as a chaperone when necessary
  • Effective communication within the nursing team and between other care teams, patients, relatives, and visitors
  • Assist with all aspects of patient care following instruction from and under supervision of the assigned clinician.
  • Moving and handling of patients using appropriate techniques acquired from training
  • Assemble procedure trolleys as required
  • Have oversight of the medical equipment used at the Urgent Treatment Centre, for instance organising replacements and calibration.

Administrative

  • To support admin staff in redirecting and booking patients in as required in the appropriate IT system
  • Assist the Urgent Treatment Centre to achieve both local and national agreed targets.
  • To order, maintain and organise stock and pharmacy order for the UTC.
  • To assist in ensuring that Health & Safety policies and procedures are followed within the Urgent Care setting.
  • Responsible for Fire Co-ordinator duties in the department as per fire procedures.
  • To assist in keeping the clinical rooms and waiting area tidy at the end of each day in line with the Infection Prevention and Control guidelines and procedures
  • To participate in training and development as required and to ensure that resources are used to full potential.
  • Improved patient flow through UTC (Urgent Treatment Centre)
  • Enhancing patient satisfaction
  • Achieving high standards of patient care

Qualifications, Experience & Training…

  • Previous experience of working within a Urgent Treatment Centre or Hospital environment is essential.
  • Good general education, educated to NVQ 2 level or equivalent
  • Working knowledge of Microsoft Office including Word, Excel and Outlook
  • Knowledge of medical terminology
  • Previous experience of effective team working
  • Knowledge of healthcare computer systems, for example Adastra

Rewards & Benefits…

  • 33 days annual leave - inclusive of bank holidays (pro rata for part time)
  • Perkbox (online discount portal)
  • 6% Employer Pension contribution
  • Employee assistance program
  • Virtual GP Services – 24/7 GP Appointments
  • WeCare Wellbeing

Please note, we are unable to offer sponsorship for Right to work for this role.

For further information about this role please contact the Recruitment team via email at amelia.phillips@totallygroup.com

If you need any adjustments during the recruitment process, please let us know. You can email the team directly on the email below.

Background Checks & Clearance

Successful candidates will be required to successfully complete pre-hire checks, including, but not limited to Right to Work in the UK as well as a Disclosure and Barring Background (DBS) check.

You can contact the team on email: recruitment@totallygroup.com

Find us on LinkedIn: Careers at Totally

Other details

  • Pay Type Salary
  • Min Hiring Rate £22,308.00
  • Max Hiring Rate £22,308.00

Apply Now
Get your free, confidential resume review.
or drag and drop a PDF, DOC, DOCX, ODT, or PAGES file up to 5MB.