Healthcare Assistant / GP Assistant / Nurse Associate - Somerset

NHS; South Petherton, Martock; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading healthcare service is seeking a Healthcare Assistant to join their dynamic team in South Petherton. This role involves direct patient care, diagnostic testing support, and maintaining high standards of practice in a community-focused environment, ensuring efficient service delivery and patient satisfaction.

Benefits

Flexible working from day 1

Employee pension scheme

Attractive employee benefits

Qualifications

• NVQ Level 2 in Health & Social Care required.
• Care Certificate mandatory.
• Experience in primary care or a similar NHS setting.

Responsibilities

• Liaising with practices to ensure hub activities maximize income.
• Maintain and calibrate clinical equipment.
• Lead new service areas as agreed by the PCN Board.

Skills

Communication

Organisational skills

Ability to record accurate notes

Audit skills

Education

NVQ Level 2 in Health & Social Care

Care Certificate

Job description

Healthcare Assistant / GP Assistant / Nurse Associate - Somerset

SymphonyHealthcare Services has a fantastic opportunity for aHealthcare Assistant(HCA) /General Practice Assistants (GPA) or Nursing Associateto join the team at Martock Surgery in Somerset, as part of the Community Investigation Hub (CIH) and new Acute Hub, based at SouthPetherton Medical Centre.

You will have experience of working in primary care and be competent in all HCA / GPA / Nurse Associate duties, including but not limited to the following secondary care diagnostic testing:

• ECGrecording including setting the patient up with 24-hour ECG monitoring
• Phlebotomy(blood tests)
• Spirometry (TRAINING WILL BE PROVIDED)
• FeNOtest procedure
• Maintainingconsumables
• Ensuringsamples are sent off to the laboratories
• Keepclinical equipment in good working order and maintained/calibrated as required.

Ideal applicants will have a genuine passion for patient care, the ability tocommunication effectively combined with sound organisational skills, to ensure they managetheir own time and workload well, while delivering timely patient care.

We have a permanent post of 30 hours per week available. Job share opportunities will be considered and we offer flexible working from day 1 of employment.

The rate of payfor this role is between £12.50 and £13.20 per hour. Starting salaries will be offered based on experience. Symphony also offer many other attractive employeebenefits. Please see attached poster for information.

Main duties of the job

• Liaisingwith SSW PCN practices to ensure the CIH / Acute Hub achieves the activity that has beenset to maximise income.
• Ensureall activity is recorded and coded appropriate to maximise income
• Liaisewith the SSW PCN Patient Participation Groups (PPGs) to ensure patienteducation around what the purpose of the CIH is and the service it provides tothe local community
• Liaisewith the central Data and Performance Team to ensure accurate reporting
• Tosupport and lead on (where delegated) implementing new service areas within theCIH as agreed by the PCN Board and Somerset Foundation Trust (SFT) as thecommissioning organisation.
• Towork with the PCN leadership team to continuously update and work within theStandard Operating Procedures (SOPs) for the CIH in line with national andlocal guidance
• Tohave completed or be willing to complete the required spirometry qualifications(for both paediatrics and adults) to be able to independently undertakespirometry assessment and hold or be willing to work towards ARTPaccreditation.

About us

Symphony Healthcare Services was established in 2016 as part of the award-winning Symphony Programme Vanguard, developing new models of care. We now support 16 practices across Somerset providing care for over 130,000 patients.

Symphony has developed a model where each practice is encouraged to operate autonomously, but as a subsidiary of NHS Somerset Foundation Trust (SFT), and with the backing and economies of scale from a central support team (particularly for HR, finance, corporate and strategic management matters).

Providing NHS services is at the heart of what we do. Our vision is to ensure that primary care is sustainable for patients and practices in Somerset, and we aim to be a national exemplar for primary care provision.

We work closely with our practice teams to support, develop and transform patient care and working practices with innovation and technology at the heart of what we do.

Symphony welcome applications from people of all backgrounds and underrepresented groups. When undertaking recruitment and selection for our services, Symphony are committed to equality of opportunity for all.

Symphony offers either a NHS or NEST Pension, a fantastic range of employee benefits and salary sacrifice schemes (see attached poster), along with flexible working from day of employment and an agile approach to home / office-based working where appropriate to the role.

We look forward to hearing from you and receiving your application.

Job responsibilities

The Community Investigation Hub (CIH) is a new service offering the local community access todiagnostic tests closer to where they live. This HCA / GP Assistant will play a crucial role in delivering this service.

Please read the attached job description and person specification which provides a full list of duties, tasks and expectations for this role, before applying.

Spirometry Training will be provided for applicants who do not have this.

*******************************************************

Person Specification

Qualifications

• NVQ Level 2 in Health & Social Care
• Care Certificate

Skills

• Can record accurate and comprehensive notes of all consultations and encounters on patients computerised records using templates where applicable
• Ability to demonstrate excellent communication skills
• Can apply practice policies, standards and guidance
• Audit skills
• Work effectively with individuals in other agencies to meet patients needs
• Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation
• Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues
• Behaving in a manner which is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
• Previous experience of participation in research projects

Experience

• Significant experience of previous HCA / Phlebotomist or equivalent Technician role.
• Ability to carry out clinical, technical, scientific or administrative duties according to established protocols, procedures, or systems of work.
• Previous experience of working in Primary Care/ or similar NHS setting.
• Experience of ECG recording including setting the patient up with 24-hour ECG monitoring.
• Experience of performing Spirometry procedures.
• Experience of FeNO test procedure.

Knowledge & Skills

• Demonstrates factual knowledge of field of work.
• Ability to demonstrate effective communication skills.
• Strong organisational skills.
• Deep understanding of the importance of patient confidentiality and data protection.
• Sound IT skills.
• Experience of working in Primary Care setting.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.50 to £13.20 an hour. Starting salaries will be offered based on experience.