Healthcare Assistant - Enhanced Care Team

Integrated Care System; Poole; On-site; GBP 20,000 - 25,000; Full time

Job summary

A local healthcare provider in Poole is seeking a Healthcare Assistant for their Enhanced Care Team. The role involves providing care for frail and complex patients in their homes, working alongside a multidisciplinary team. Candidates should have at least an NVQ level 2 in Health/Social Care and prior NHS experience. This is a full-time position offering opportunities for professional development and training.

Qualifications

• Minimum NVQ level 2 qualification in Health/Social Care.
• Experience of Community Primary Healthcare.
• Previous experience in an NHS/Primary Care/Local Authority role.

Responsibilities

• Support the provision of clinical care for identified patients.
• Establish and maintain effective communications with patients and health professionals.
• Assist with ongoing support of patients and their families.

Skills

Excellent written and verbal communication skills

Ability to use own initiative

Demonstrable skills in written and spoken English

Computer literate

Ability to handle sensitive information confidentially

Education

Qualification in Healthcare (minimum NVQ level 2)

Tools

System 1

Job description

Healthcare Assistant - Enhanced Care Team

Are you a Health Care Assistant with aLevel 2/3 NVQ Qualification in Health/Social Care, who is interested in arole caring for frail and complexpatients whom are at risk of further deterioration in health or an avoidablehospital admission or unnecessary length of hospital stay?

We are recruiting a full time HCA towork in the Enhanced Care Team, under the supervision of trained nurses,undertaking a broad range of health care activities and duties relating to thecare of frail and complex patients in their own homes or residential care.

The successful candidate will beworking within a multi-professional team of ANPs, Nurses, Paramedics,Pharmacists and Support staff and will be offered development and training tofulfil this job role and personal development objectives.

The role will be working for the PCN, the post-holder will be employed through The Adam Practice (Lead Practice) on behalf of the PCN.

Informal visits are welcome, please email [e-mail]

Main duties of the job

The focus of the role will be tosupport the provision of clinical care for identified patients with frailand/or complex needs usually in their own homes in accordance with thepatients' care plan. They will work as part of a team supported by qualified nurses,but the successful candidate must be able to work with minimum directsupervision.

The successful candidate will assist in the identificationof those individuals with more complex health needs and with discussion withcolleagues, refer for a holistic, multi-dimensional, interdisciplinaryassessment. To participate in the MDT meetings, where appropriate

The successful candidate to be able to establishand maintain effective communications with patients, carers, and healthprofessionals in a professional manner. To identify social isolation andloneliness, being proactive in signposting the ageing well population torelevant resources to empower patients to remain active and engage within theircommunities.

Assistance with ongoing support ofpatients, their families, and carers to manage their frailty and long-termhealth conditions. This will involve, following appropriatecompetency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy,ECG, BMI/BP readings, Urinalysis, diabetic foot checks / ear checks etc.

About us

PooleCentral PCN is the second largest PCN in Dorset and one of the first to developan operational Hub with a central co-ordination team and clinical teamsco-located in a dedicated building.

The PCNservices comprise a multi-professional Enhanced Care Team, responding to theneeds of the population who are housebound or living in long term residentialcare. The ECT comprises ANPs, RNs, HCAs, Paramedics, Specialist Diabetes andRespiratory Nurses and Clinical Pharmacists, working together to optimiseclinical outcomes and support people to remain living independently wheneverpossible and working closely with Practice Teams to ensure effectiveco-ordinated care.

We workcollaboratively with partners in health and social care and are currentlydeveloping a number of pathways that involve models if integrated working andinformation systems and digital technology have a key part to play in achievinggreater efficiency in how we work.

Job responsibilities

To support the provision of clinicalcare for identified patients with frail and/or complex needs usually in theirown homes in accordance with the patients care plan. To be supported by theECT trained nurses but able to work with minimum direct supervision.

To establish and maintain effectivecommunications with patients, carers, and health professionals in aprofessional manner.

To assist with ongoing support ofpatients, their families, and carers to manage their frailty and long-termhealth conditions.

To identify social isolation and loneliness, beingproactive in signposting the ageing well population to relevant resources toempower patients to remain active and engage within their communities.

To be able toidentify and recognise a deterioration in an individuals health andact promptly to refer to relevant health professional to minimise the risk ofrapid deterioration or where appropriate, avoid hospital admission.

To have knowledgeand understanding of the NEWS scoring format to assist with effectivecommunication in acute/deteriorating presentations.

In line with the PCN/ Practices Teampolicy, to update patient records ensuring entries are accurate, relevant, andtimely and communicate care provided appropriately.

Following appropriatecompetency-based training, to undertake delegated clinical tasks and procedures such as, phlebotomy,ECG, bmi/bp readings, Urinalysis, diabetic foot checks.

To support the facilitation of early discharge, where possible, fromhospital for case managed patients by co-ordination of care and services to bedelivered within primary care/community.

To assist in the identification of those individuals withmore complex health needs, with discussion with colleagues, refer for aholistic, multi-dimensional, interdisciplinary assessment with members of theMDT specialising in older peoples health, including a geriatrician. Toparticipate in the MDT meetings, where appropriate.

Person Specification

Qualifications

• Qualification in Healthcare (minimum NVQ level 2)
• Experience of CommunityPrimary Healthcare

Other

• Subject to the provisions of the Equality Act, able to travel using own vehicle on locality business.

Experience

• Previous experience in an NHS / Primary Care / Local Authority role
• Experience of working under own direction
• Evidence of working with IT systems including Word
• Ability to handle sensitive information confidentially
• Experience of supporting service improvement
• Ability to self motivate, organise and prioritise workload

Skills & Attributes

• Excellent written and verbal communication skills
• Ability to use own initiative
• Demonstrable skills in written and spoken English, adequate to enable the post holder to carry out the role effectively.
• To be computer literate
• System 1 experience

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceEquivalent to AFC Band 2 - 3, dependent on experience