healthcare assistant

Your World; Southampton; Presencial; GBP 21.000 - 28.000; Jornada completa

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Competitive pay

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24/7 support

Loyalty rewards

Descripción de la vacante

Your World is seeking a Health Care Support Worker to join our health project. You will work in mobile clinics across England, Wales, Scotland and Northern Ireland, delivering essential measurements and venous blood sampling with safety at the forefront.

You will ensure smooth participant flow, accurate data collection, and high standards of care while supporting the clinical team and coordinating with site leads.

Formación

• 12 months of phlebotomy experience with validated venepuncture competency.
• Experience in outpatient or clinical settings.
• Trained in Basic Life Support (ILS/ALS desirable).
• Strong communication with participants, colleagues and visitors.
• Ability to work across clinical teams.
• Understanding of quality standards, KPIs, risk assessment and infection control.
• Motivated, adaptable and able to work in a fast-paced environment.
• Willingness to travel between sites to support service needs.
• First Aid training.
• Experience in performance management or team development.

Responsabilidades

• Complete participant assessments: blood pressure, pulse, height, weight, waist and venous blood sampling.
• Ensure measurements and samples are recorded promptly in the clinical system.
• Monitor participant welfare and escalate concerns.
• Provide signposting and guidance to participants as needed.
• Prepare and package samples for courier collection.
• Support participant flow to minimise delays and maintain service efficiency.
• Provide on-site operational support and escalate issues to SDL.
• Offer administrative support during breaks or busy periods.
• Conduct site safety assessments and provide feedback on safety and service quality.
• Report incidents via Datix and contribute to investigations and audits.
• Support learning outcomes and quality improvements.

Conocimientos

Phlebotomy

Blood sampling

Basic Life Support

Communication skills

Team working

Quality standards

Incident reporting

Flexibility to travel

Motivation and leadership

Infection prevention

Herramientas

Datix

Descripción del empleo

Southampton

£15.00 - £20.00 P/H

*Pay range/rate depend on qualifications, experience, and training.

Locum

23/10/2026 - 30/11/2026

Healthcare Assistant (must have a minimum of 12 months’ phlebotomy experience)

Our elective care delivery partner is providing high-quality clinical services and operational support to the NHS.

Their aims to help people live healthier lives for longer by enabling the discovery and testing of more effective approaches to preventing, detecting, and treating major conditions including cancer, dementia, heart disease, arthritis, diabetes, and stroke.

Location:

Job Type: Temporary

Duration of booking: Site Dependant

Proposed start date: ASAP

Pay Rates:

• Mon-Fri £15 per hour PAYE inclusive of holiday pay
• Saturday: £17 per hour PAYE inclusive of holiday pay
• Sundays: £20 per hour PAYE inclusive of holiday pay

Hours / Working Days: 5 shifts across Monday to Sunday

Role Purpose:

• We are recruiting motivated and skilled healthcare professionals to join the Health project as Health Care Support Workers (HCSWs).
• This role is central to delivering a safe, efficient, and participant-centred service in mobile clinics in England, Wales, Scotland Northern Ireland. You will ensure smooth participant flow, maintain high clinical standards, and support the collection of high-quality data essential to the success of the research programme.
• Each participant appointment requires a standardised set of clinical measurements — blood pressure, pulse, height, weight, waist measurement, and a venous blood sample — all of which the HCSW is responsible for completing accurately and safely.
• The HCSW is a key operational role within each site, working closely with the Service Delivery Lead and wider clinical team to uphold service quality, safety, and participant experience. You will also provide administrative support and operational resilience during busy periods, staff breaks, or staffing gaps.

Clinical Duties

Complete all required participant assessments, including:

• Blood pressure
• Pulse
• Height and weight
• Waist measurement
• Venous blood sampling
• Ensure all measurements and samples are taken safely, accurately, and recorded promptly in the clinical system.
• Monitor participant welfare throughout the appointment and escalte concerns appropriately.
• Provide signposting, advice, and guidance to participants where relevant.
• Prepare and package samples for courier collection.

Operational & Service Delivery

• Support participant flow to minimise delays and maintain an efficient service.
• Provide on-site operational support and escalte issues to the SDL as required.
• Offer administrative support and cover during breaks or periods of increased activity.

Quality, Safety & Governance

• Conduct site assessments and provide feedback on safety, clinical effectiveness, patient flow, staffing, and skill mix.
• Escalate risks to the Regional Manager or Head of Nursing.
• Report incidents, near misses, accidents, and complaints via Datix.
• Contribute to investigations, audits, and service reviews.
• Support the implementation of learning outcomes and quality improvements.

Essential Experience & Credentials

• Minimum of 12 months’ phlebotomy experience, with validated competency in venepuncture.
• Experience working in an outpatient or similar clinical environment.
• Trained in Basic Life Support (ILS/ALS desirable).
• Strong communication skills with the ability to engage confidently with participants, colleagues, and visitors.
• Ability to work collaboratively across clinical teams.
• Understanding of quality standards, KPIs, risk assessment, incident reporting, and infection prevention and control.
• Highly motivated, adaptable, and comfortable working in a fast-paced environment.
• Flexibility to travel between sites to support service needs.
• First Aid training.
• Experience in performance management or supporting team development.
• Demonstrated ability to motivate, support, and lead teams.
• Experience contributing to service improvement or pathway redesign.

Win prizes in the Your Loyalty monthly reward draw!

How does it work? It couldn't be simpler. Every time you work 40 hours withinany calendar month through Your World,you'll earn one entry into our monthly reward draw! You'll also receive an additional entry for every 8hours you work in excess of the initial 40!

Other benefits of working with Your World

Competitive pay

We aim to get you the best rates based on your skills and experience.

Quick registration

Our world class compliance team will help you get out to work in no time.

24/7 support

Our dedicated recruitment experts and round-the-clock out of hours team are always here for you.

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