Healthcare Assistant

Your World; Ipswich; Sur place; GBP 29 000 - 39 000; Plein temps

Avantages offerts par ce poste

Competitive pay

24/7 support

Quick registration

Résumé du poste

Your World in Ipswich is recruiting Health Care Support Workers to join mobile clinics delivering essential clinical services across sites in England. The role requires phlebotomy skills, strong patient communication, and the ability to maintain accurate data and clinical measurements.

You will work in a fast-paced environment across mobile clinics, supporting clinical teams, ensuring participant safety, and helping to gather high-quality data for research programmes.

Qualifications

• Minimum 12 months’ phlebotomy experience.
• Experience in an outpatient or similar clinical environment.
• Trained in Basic Life Support (BLS desirable).
• Strong communication skills with the ability to engage confidently with participants, colleagues, and visitors.

Responsabilités

• Complete essential participant measurements: blood pressure, pulse, height, weight, waist.
• Perform venous blood sampling and ensure samples are recorded promptly.
• Support participant flow and provide on-site operational support.
• Provide signposting and guidance to participants where relevant.
• Prepare and package samples for courier collection.

Connaissances

Phlebotomy experience

Clinical support

Patient care

Formation

Basic Life Support training

Description du poste

Ipswich

*Pay range/rate depend on qualifications, experience, and training.

£15.00 - £20.00 P/H

Full-time

12/11/2026 - 12/11/2026

A results-driven and highly experienced Business Manager with a proven track record of success in the healthcare industry. Specializing in recruiting for both non-medical and non-clinical roles, I have spent the last nine years honing my skills in identifying and securing top talent. My extensive knowledge of the healthcare sector, combined with a strategic approach to recruitment, has consistently led to exceptional placements and strengthened team dynamics within various healthcare organisations.

Healthcare Assistant (must have a minimum of 12 months’ phlebotomy experience)

Our elective care delivery partner is providing high‑quality clinical services and operational support to the NHS.

Their aims to help people live healthier lives for longer by enabling the discovery and testing of more effective approaches to preventing, detecting, and treating major conditions including cancer, dementia, heart disease, arthritis, diabetes, and stroke.

Location:

Job Type: Temporary

Duration of booking: Site Dependant

Proposed start date: ASAP

Pay Rates:

• Mon-Fri £15 per hour PAYE inclusive of holiday pay


• Saturday: £17 per hour PAYE inclusive of holiday pay


• Sundays: £20 per hour PAYE inclusive of holiday pay

Hours / Working Days: 5 shifts across Monday to Sunday

Role Purpose:

• We are recruiting motivated and skilled healthcare professionals to join the Health project as Health Care Support Workers (HCSWs).


• This role is central to delivering a safe, efficient, and participant‑centred service in mobile clinics in England, Wales, Scotland Northern Ireland. You will ensure smooth participant flow, maintain high clinical standards, and support the collection of high‑quality data essential to the success of the research programme.


• Each participant appointment requires a standardised set of clinical measurements — blood pressure, pulse, height, weight, waist measurement, and a venous blood sample — all of which the HCSW is responsible for completing accurately and safely.


• The HCSW is a key operational role within each site, working closely with the Service Delivery Lead and wider clinical team to uphold service quality, safety, and participant experience. You will also provide administrative support and operational resilience during busy periods, staff breaks, or staffing gaps.

Clinical Duties

Complete all required participant assessments, including:

• Blood pressure


• Pulse


• Height and weight


• Waist measurement


• Venous blood sampling


• Ensure all measurements and samples are taken safely, accurately, and recorded promptly in the clinical system.


• Monitor participant welfare throughout the appointment and elevate concerns appropriately.


• Provide signposting, advice, and guidance to participants where relevant.


• Prepare and package samples for courier collection.

Operational & Service Delivery

• Support participant flow to minimise delays and maintain an efficient service.


• Provide on‑site operational support and elevate issues to the SDL as required.


• Offer administrative support and cover during breaks or periods of increased activity.

Quality, Safety & Governance

• Conduct site assessments and provide feedback on safety, clinical effectiveness, patient flow, staffing, and skill mix.


• Escalate risks to the Regional Manager or Head of Nursing.


• Report incidents, near misses, accidents, and complaints via Datix.


• Contribute to investigations, audits, and service reviews.


• Support the implementation of learning outcomes and quality improvements.

Essential Experience & Credentials

• Minimum of 12 months’ phlebotomy experience, with validated competency in venepuncture.


• Experience working in an outpatient or similar clinical environment.


• Trained in Basic Life Support (ILS/ALS desirable).


• Strong communication skills with the ability to engage confidently with participants, colleagues, and visitors.


• Ability to work collaboratively across clinical teams.


• Understanding of quality standards, KPIs, risk assessment, incident reporting, and infection prevention and control.


• Highly motivated, adaptable, and comfortable working in a fast‑paced environment.


• Flexibility to travel between sites to support service needs.


• First Aid training.


• Experience in performance management or supporting team development.


• Demonstrated ability to motivate, support, and lead teams.


• Experience contributing to service improvement or pathway redesign.

Win prizes in the Your Loyalty monthly reward draw!

How does it work? It couldn't be simpler. Every time you work 40 hours withinany calendar month through Your World,you'll earn one entry into our monthly reward draw! You'll also receive an additional entry for every 8hours you work in excess of the initial 40!

Other benefits of working with Your World

• Competitive pay


• Quick registration


• 24/7 support

Find out more about the benefits of working with Your World