Healthcare Assistant

SureCare Bournemouth & Poole; Poole; On-site; GBP 21,000 - 27,000; Full time

Job summary

SureCare Bournemouth & Poole is seeking a dedicated Healthcare Assistant to join our on-site team in Bournemouth and Poole. You will support people in their homes and community, assisting with personal care, mobility and daily living tasks while promoting dignity, independence and safety.

Role requires flexibility for a range of shifts, including some evenings and weekends. Training is provided for medication prompts and care notes, with potential to progress within a growing domiciliary service.

Qualifications

• Strong patient care skills including personal care and mobility support.
• Safe manual handling and transfers, infection control awareness.
• Good record-keeping and basic care documentation.
• Clear communication, empathy, and building trust with clients.
• Willingness to train toward NVQ/QCF level 2/3 is beneficial.

Responsibilities

• Assist with personal care, mobility and daily living tasks.
• Provide meal preparation and light household duties; companionship.
• Promote dignity, independence, and safety in daily activities.
• Support with medication prompts and accurate recording of care notes.
• Follow individual care plans and work with families and colleagues.
• Flexibility to work evenings and weekends as client needs require.

Skills

Personal care

Mobility support

Infection control

Communication skills

Record-keeping

Health & Safety

Driving licence

Education

NVQ/QCF 2/3 in Health & Social Care

Job description

Company Description

SureCare Bournemouth & Poole is a family-run business that provides practical support to individuals, families, and local businesses across Bournemouth, Poole, and the surrounding areas. Guided by values of kindness, respect, and looking out for others, the team offers flexible services tailored to everyday needs, including household support, childcare, pet care, commercial cleaning, and staffing solutions. As an independently owned SureCare franchise, the company combines the personal touch of a local family business with the resources of a national network. SureCare Bournemouth & Poole is also preparing to offer domiciliary home care, live-in care, and respite care, subject to CQC registration, creating opportunities for team members to grow with the service.

Role Description

The Healthcare Assistant role is a full-time, on-site position based in Bournemouth and Poole, supporting people in their homes and local community. Day-to-day responsibilities include assisting with personal care, mobility, and daily living tasks, while promoting dignity, independence, and safety. The role involves providing practical support such as meal preparation, light household duties, and companionship, as well as supporting with medication prompts and recording care notes accurately. Healthcare Assistants will work closely with clients, families, and colleagues to follow individual care plans and contribute to a positive, person-centered service. Flexibility to work a range of shifts, including some evenings and weekends, is required to meet client needs.

Qualifications

• Candidates should possess strong patient care skills, including personal care, mobility support, and promoting independence.
• Candidates should possess safe manual handling skills and an understanding of assisting with mobility and transfers.
• Candidates should possess a good awareness of medicine support, including medication prompts and basic record-keeping (formal training or willingness to train is essential).
• Candidates should possess knowledge of health & safety practices, including infection control, risk awareness, and safe working procedures.
• Candidates should possess excellent interpersonal skills, such as empathy, clear communication, and the ability to build trust with clients and colleagues.
• Relevant qualifications such as NVQ/QCF Level 2 or 3 in Health and Social Care (or willingness to work towards one) are beneficial.
• Previous experience in care or support work is an advantage, but full training can be provided for the right candidate.
• A valid UK driving license and access to a vehicle are highly beneficial due to community-based visits.