Healthcare Assistant

NHS; Nottingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare organization in the UK is looking for an experienced Healthcare Assistant to join their dynamic team. The role involves performing patient assessments, recording vital observations, and providing clinical support under supervision. Ideal candidates should have at least two years of relevant experience, including in primary and urgent care settings. This position offers a competitive hourly wage along with numerous employee benefits including professional development and flexible working options.

Benefits

25 days of holiday entitlement + bank holidays

Compassionate Leave

Access to ongoing continuous professional development

Employee Assistance Programme

Free refreshments

Qualifications

• Minimum of two years experience as a Healthcare Assistant in a clinical setting.
• Experience in Primary Care and Urgent Care is preferred.

Responsibilities

• Work efficiently with the multidisciplinary team to provide safe services.
• Undertake and record baseline observations such as temperature and blood pressure.
• Act as first point of contact for patients and maintain oversight of the waiting room.

Skills

Basic vital observations

Effective communication

Clinical supervision

Education

GCSE grade A to C in English and Maths

NVQ Level 3 in Health and Social Care or equivalent

Job description

NEMS have an exciting opportunity for an experienced Healthcare Assistant to join our team!

The Healthcare Assistant performs the first assessment for walk in patients. They are responsible (with support) for assessing patients safety to wait. Healthcare Assistants must complete an extended competency requirement, which includes: red flag analysis and escalation requirements etc.

Main duties of the job

Healthcare Assistants work as part of the team, providing clinical support to the multidisciplinary team and to assist other members of the team to ensure a high standard of patient care. Working under the supervision of a clinician and in accordance with specific practice guidelines and protocols, be responsible for performing specific duties including basic vital observations. The Healthcare Assistant will also undertake basic housekeeping duties as directed by the clinician in charge and have a flexible approach to shift patterns and service needs which may involve working in different areas or cross site working.

About us

NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally tailored, safe, effective and cost-efficient services with high levels of patient satisfaction.

We are committed to investing in our people and have an established programme of learning and development, successfully developing our own Urgent Care Practitioners and Advanced Clinical Practitioners.

NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.

Core benefits for the NEMS workforce:

• 25 days of holiday entitlement + bank holidays (pro rata)
• Compassionate Leave
• Access ongoing continuous professional development
• Regular clinical supervisionFlexible working options
• Employee Assistance Programme
• Opportunity to participate in service development and improvement
• Free refreshments
• Eye Care Vouchers

Job responsibilities

• To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carers.
• To competently undertake and record baseline observations:
  • Temperature
  • Pulse
  • Respiration
  • Blood oxygen saturations
  • Blood pressure
  • Weight
  • Urinalysis
  • Blood Glucose
  • Peak Flow
  • ECG Recording
  • Venepuncture
• Act as first point of contact with patients and/or their carers, maintaining oversight of the waiting room.
• To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score).
• Able to work under minimal supervision but fully aware when to escalat[e] concerns to a registered healthcare professional.
• Recognising changes in patients observations/condition and reporting them to the nurse in charge / appropriate registered healthcare professional.
• Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies.
• To feedback, report and escalat[e] as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.

Please see attached the full Job Description for further details.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths
• NVQ Level 3 in Health and Social Care or equivalent

Experience

• Minimum of two years experience as a Healthcare Assistant. Experience of working in a clinical setting. Primary Care Experience. Urgent Care Experience.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£14.15 to £14.70 an hour plus unsocial enhancements