Healthcare Assistant

Integrated Care System; North Shields; On-site; GBP 18,000 - 22,000; Full time

Job summary

An innovative healthcare team in North Shields is seeking a compassionate Healthcare Assistant to provide high-quality patient care. This role involves supporting clinical staff with health checks and procedures, assisting in long-term condition management, and maintaining clinical practices. Candidates must have relevant qualifications and experience in a GP practice, with a focus on collaboration and patient support.

Qualifications

• Experience of working in a nursing team.
• Experience of dealing with vulnerable patients.
• Experience of working in Primary Care GP practice.

Responsibilities

• Monitor blood pressure and process laboratory samples.
• Assist with vaccinations and health promotion activities.
• Maintain clinical areas and accurately record patient information.

Skills

Compassionate care

Team collaboration

Patient monitoring

Education

Care Certificate

Qualification in Phlebotomy

GCSE Grade C or above in English and Maths

NVQ level 2 or 3

Tools

SystmOne

Job description

Are you a compassionate, proactive individual with a passion for providing high-quality patient care? We are looking for a dedicated Healthcare Assistant to join our friendly and supportive team, working flexibly between a small, well-established GP practice in North Shields and our PCN Health Hub.

This is a fantastic opportunity to be part of a growing, innovative PCN team that is focused on delivering personalised care to the local community. You'll play a key role in supporting clinical staff, carrying out a range of vital health checks and procedures, and helping patients manage their health and wellbeing.

Main duties of the job

The ideal candidate will work as part of the clinical teamin delivering high-quality patient care. Duties include performing clinical tasks such as phlebotomy, blood pressure monitoring and health checks, as well as supporting long-term condition management and health promotion activities. The HCA will also assist with vaccination clinics, chaperoning, and maintaining clinical areas and equipment. Accurate record-keeping and working collaboratively as part of the wider multidisciplinary team are essential aspects of the role.

This role includes participation in the Enhanced Access Service, with a requirement to work two 8:00pm finishes per week.

About us

Redburn Park is a friendly, caring practice delivering high quality patient centered care to our practice population of 6,000 patients. We take pride in offering an excellent service to our patients whilst supporting each other. We are a training practice with strong links to Newcastle University Medical School.

North Shields Primary Care Network is a group of four GP Practices in North Shields who are working together with other health and social care providers and the voluntary sector with the aim of continually improving our community services in a sustainable way, that really makes a difference to the health and wellbeing of people living in North Shields and the surroundings areas. We have a collective list size of around 61,000 patients.

Shields Health Hub is our PCN base, recently refurbished providing additional clinical and admin space for our member practices as well as working alongside District nursing and Talking Therapies. We are also home to a community garden which is managed by a dedicated team of volunteers.

Job responsibilities

The following are the core responsibilities of this post but will depend on whether the successful candidate has undertaken the relevant training and competencies.

• BP monitoring
• Urine Dips
• Processing and management of laboratory samples requested by GPs/nurses
• Vaccinations and Immunisations
• Vaccine/cold chain storage, monitoring and recording
• Administration of prescribed medications under PSDs
• Health promotion
• NHS Health Checks
• Diabetic foot checks
• Assisting with the collection and collation of data on needs related to health and well-being
• Preparation of clinical waste ready for collection

This job description is not exhaustive and may be adjusted periodically after review and consultation. You will also be expected to carry out any reasonable duties which may be requested from time-to-time.

Person Specification

Experience

• Experience of working in a nursing team
• Experience of dealing with vulnerable patients
• Experience of working in Primary Care GP practice
• Experience of working on SystmOne

Qualifications

• Care Certificate
• Qualified in Phlebotomy
• GCSE Grade C or above in English and Maths
• Qualified to NVQ level 2 or 3

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.