Healthcare Assistant

Wellington Road Surgery; Newport; On-site; GBP 20,000 - 25,000; Full time

Job summary

A busy GP practice in Newport seeks a compassionate Health Care Assistant to support patient care. The role involves monitoring patients' conditions, conducting health checks, and administering routine injections. Ideal candidates should possess excellent communication skills and a caring approach. Previous healthcare experience is preferred, and training can be provided for the right candidate.

Qualifications

• Experience of working in primary care preferred.
• Strong commitment to maintaining patient confidentiality.
• Willingness to undertake training and CPD.

Responsibilities

• Conduct observations and monitor patients' conditions.
• Perform phlebotomy for diagnostic purposes.
• Administer routine injections like B12 and flu.

Skills

Compassion

Communication skills

Organizational skills

Basic IT literacy

Education

Care Certificate or equivalent healthcare qualification

Job description

Are you a compassionate anddedicated individual looking to make a real difference in patient care?

WELLINGTONROAD SURGERY is a friendly, busy GP practice committed to providinghigh-quality, patient-centred care to our community. We are looking for anenthusiastic and reliable Health Care Assistant (HCA) to join our supportiveclinical team.

Asa vital member of our practice, you will work under the supervision of ourPractice Nurses and GPs, assisting in the delivery of essential healthcareservices and ensuring our patients receive the best possible experience.

Main duties of the job

• Conducting observations, monitoring, and accurately recording patients' conditions, including vital signs (temperature, pulse, respiration, blood pressure, blood glucose, weight).
• Performing phlebotomy (blood taking) for diagnostic purposes.
• Conducting new patient health checks and NHS Health Checks.
• Administering routine injections, such as B12, flu, and pneumonia, following appropriate training and within scope of practice.
• Providing basic wound care and assisting with suture/clip removal.
• Preparing and maintaining clinical rooms and equipment, ensuring high standards of hygiene and infection control.
• Processing and preparing laboratory samples for collection.
• Maintaining patient health records and updating information as required.
• Providing health promotion advice and emotional support to patients and their families, ensuring effective communication.
• Chaperoning

About us

We are a supportive, forward thinking medical practice based in Newport, Shropshire.

We have a team of 12 GP's, 4 practice nurses, 1 HCA and 2 phlebotomists who are supported by a large admin team and a practice & deputy manager.

Job responsibilities

Key Responsibilities will include (but are not limited to):

• Conducting observations, monitoring, and accurately recording patients' conditions, including vital signs (temperature, pulse, respiration, blood pressure, blood glucose, weight).
• Performing phlebotomy (blood taking) for diagnostic purposes.
• Conducting new patient health checks and NHS Health Checks.
• Administering routine injections, such as B12, flu, and pneumonia, following appropriate training and within scope of practice.
• Providing basic wound care and assisting with suture/clip removal.
• Preparing and maintaining clinical rooms and equipment, ensuring high standards of hygiene and infection control.
• Processing and preparing laboratory samples for collection.
• Maintaining patient health records and updating information as required.
• Providing health promotion advice and emotional support to patients and their families, ensuring effective communication.

Person Specification

Experience

• Experience of working in primary care preferred.

Qualifications

• We are seeking an individual who is passionate about patient care and possesses the following essential skills and qualities:
• A caring, empathetic, and compassionate approach to patients and colleagues.
• Excellent communication and interpersonal skills, with the ability to listen actively and respond sensitively.
• Ability to work effectively both independently and as part of a multidisciplinary team.
• Strong organisational skills, attention to detail, and practical aptitude.
• Patience, resilience, and the ability to remain calm in busy or challenging situations.
• A strong commitment to maintaining patient confidentiality and dignity.
• Basic IT literacy for record-keeping.
• A willingness to undertake training and continuous professional development, including working towards the Care Certificate if not already held.
• Desirable (but not essential, as training can be provided):
• Previous experience as a Health Care Assistant, particularly within a primary care or GP surgery setting.
• Hold a Care Certificate or equivalent healthcare qualification.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.