Healthcare Assistant

NHS; Milton Keynes; On-site; GBP 24,000 - 32,000; Full time

Job summary

An established industry player is seeking enthusiastic healthcare assistants to join their surgical team. This role offers a chance to provide high-quality care to patients in a dynamic environment, where you'll collaborate with a dedicated team. You'll be involved in patient care across various surgical specialties, ensuring safety and comfort while developing your skills. The organization prides itself on innovation, particularly in surgical robotics, and is committed to staff development. If you're passionate about making a difference in patient care and enjoy working in a supportive team, this opportunity is perfect for you!

Benefits

Flexible working hours

Professional development opportunities

Supportive team environment

Qualifications

• Experience in a care setting is desirable but not essential.
• Strong organisation, IT and time management skills are required.

Responsibilities

• Provide high standard of holistic care for surgical patients.
• Assist team members in direct delivery of patient care.
• Communicate effectively with patients and their families.

Skills

Organisational Skills

IT Skills

Time Management

Communication Skills

Ability to Work Under Pressure

Commitment to High Standards of Care

Education

GCSE in Maths & English

NVQ Level 3 or equivalent

CARE Certificate

Job description

Milton Keynes University Hospital NHS Foundation Trust

Hours: Full time position, all MKUH roles will be considered for flexible working

An opportunity has arisen for an enthusiastic person to join our friendly Team working in the Surgical Directorate caring for Orthopaedics, Spinal, Ophthalmology, Gynaecology, Colorectal, Urology, General Surgery and Pain Management.

Have you got experience of working in a hospital environment? Are you a motivated individual who enjoys collaborating with a team in a fast-paced environment providing 24/7 care?

Do you enjoy communicating with patients and staff to provide a high standard of clinical and holistic care to patients? Then apply to come and work with us to become a member of our valued team. We are looking for healthcare assistants to join:

Ward 20: Emergency Surgery
Ward 24: Elective surgery

Experience in care is desirable but not essential as training will be provided. You must have strong organisation, IT and time management skills and be able to be innovative with a zest for new challenges as the demands of the unit grow and develop new services and pathways.

The post holder will be required to undertake the Care Certificate and MKUH standards within the first 12 weeks of employment.

If you would like to discuss these roles, please contact ward managers directly or Surgical Matron Alexandra at [e-mail].

Please note: This role may close early if sufficient applications have been received.

Main duties of the job

• To provide a high standard of holistic care for our patients.
• To ensure the safeguarding of patients by working within Trust policies and procedures and reporting any concerns or issues raised to the nurse in charge.
• To work within own limitations and competence and refer issues beyond your limitations to the nurse in charge.
• To participate in promoting a safe environment for patients, visitors, and staff.

Milton Keynes University Hospital NHS Foundation Trust, in partnership with the University of Buckingham, is a University Teaching Hospital; we conduct research and teaching on site to improve the care of our patients. The hospital is undergoing significant investment, and we are proud to be rated good by the CQC. Visit our website to catch up on our latest news.

About us

MKUH staff scored highest for 'I look forward to coming to work' (NHS Staff Survey 2023).

Join #TeamSurgery at Milton Keynes University Hospital

The surgery division at MKUH, which covers specialties including theatres and the Intensive Care Unit, offers a variety of roles and opportunities, both clinical and non-clinical. The division is looking for passionate, enthusiastic and forward-thinking professionals to join the team.

MKUH is one of the leading hospitals in Europe for implementing robotics to assist in surgery, becoming the first in the continent to use the CMR Versius robot for gynaecological surgery. Since its introduction in 2019, the theatres team has completed over 500 surgical cases, the first hospital in the UK to reach this milestone, achieving this in March 2023.

As well as being an innovator in robotics, the Trust is proud to be part of the New Hospital Programme, with plans to expand and increase our surgical capacity to meet the health needs of our communities now and in the future.

With a leading benefits package, and a growing hospital estate to meet one of the fastest growing populations in the country, it is a great time to join MKUH.

Find out more about working in #TeamSurgery at MKUH from the people who work across the division in the video below.

https://www.youtube.com/watch?v=-mYel-Y9nrU

Job responsibilities

• To assist all team members as required in the direct delivery of patient care for surgical patients across the elective and emergency footprint.
• To have knowledge of basic clinical observations and an understanding of the correct escalation process, making judgements on when to report patient conditions to a senior member of staff.
• To assist, where appropriate, in the induction of new staff within the department, demonstrating duties to new starters.
• To organise own daily workload, adjusting and prioritising appropriately as the ward actively dictates.
• Communicate factual information to patients regarding their condition within your clinical remit. Patients may have barriers to understanding such as a physical or mental disability, including dementia, and so information will need to be delivered with tact, empathy, and sensitivity.
• You may need to use persuasive skills to encourage patients to engage and undertake activities of daily living.
• To ensure that patients' and relatives' needs are met in a courteous, helpful, and compassionate manner.

Professional

• To act at all times in a professional and courteous manner.
• To ensure compliance with mandatory training.
• To participate in the Trust's appraisal system and develop a Personal Development Plan.
• To participate in department meetings as appropriate.
• To uphold the Trust Values.

Please refer to the job description for further details.

Person Specification

Qualifications and knowledge

• GCSE level or Functional Skills in Maths & English or equivalent knowledge.
• NVQ Level 3 or equivalent experience.
• CARE Certificate.
• Knowledge of personal care and activities of daily living.
• Awareness of the importance of infection prevention & control.
• Understanding of the importance of safe working practices.
• Understanding of the role of a Healthcare Assistant.
• Studying Nursing or Midwifery or similar at university.
• Awareness of NHS policies.
• Assessors training/certificate.

Experience

• Experience working in a care setting.
• Experience of working in a team.
• Previous NHS experience.
• Experience in supporting junior staff.

Skills

• Ability to demonstrate commitment to high standards of care.
• Ability to work under pressure.
• Ability to prioritise tasks effectively at short notice.
• Caring in a professional manner towards patients and their relatives.
• Good time management.
• Ability to induct, support, assess and develop junior members of staff.
• Ability to undertake clinical observations and tasks including phlebotomy.
• IT Skills.

Personal and people development

• Commitment to Safeguarding.
• Presents a professional appearance.
• Ability to work within a team.
• Self-motivated and enthusiastic.
• Commitment to working in a caring environment with people of all ages.

Communication

• Clear spoken and written English.
• Able to show care, empathy and respect to patients and their families.
• Able to communicate with team members, carrying out instructions and feeding back information.
• Able to record care provided using MKUH documentation and complying with MKUH policies and guidelines.
• Able to feedback to staff on safe and effective practice.
• Able to feedback on assessments undertaken.

Specific requirements

• Able to perform the duties of the post with reasonable aids and adaptations.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Milton Keynes University Hospital NHS Foundation Trust