Healthcare Assistant

Crossroads Care North Wales; Hitchin; On-site; GBP 20,000 - 25,000; Full time

Job summary

A dynamic GP Practice in Hitchin seeks a compassionate Healthcare Assistant to join their team. This role involves delivering quality care to a diverse patient population, supporting both clinical and administrative functions. The ideal candidate will possess excellent communication skills, relevant healthcare experience, and a commitment to providing high-quality care.

Benefits

Opportunities for professional development

Supportive and collaborative team environment

Qualifications

• Experience in General Practice preferred but not essential.
• Able to work both in a team and autonomously.
• Working towards a Healthcare qualification is acceptable.

Responsibilities

• Conduct long-term condition reviews for comprehensive patient care.
• Provide wound care and administer vaccinations with precision.
• Assist with stock management and ensure optimal conditions.

Skills

Communication

Time Management

Teamwork

Empathy

Flexibility

Education

Healthcare qualification (Level 3 or 4)

Tools

SystmOne

Job description

Job Summary

Are you a compassionate and skilled Healthcare Assistant ready to make a difference in a vibrant General Practice environment? We are looking for an experienced Healthcare Assistant to join our dedicated team, providing exceptional care and support to our patients.

Qualifications/Personal Attributes:

• Experience in General Practice is preferred but not essential.
• SystmOne experience is preferred.
• Healthcare qualification (Level 3 or 4) or working towards this, or equivalent.
• Excellent communication skills and effective time management.
• Ability to work both in a team and autonomously.
• Ability to follow clinical policy and procedure.
• Flexible, with high levels of integrity and loyalty.
• Sensitive, empathetic, and able to work under pressure.
  
  

Working Hours:

• Up to 37.5 hours per week, with part-time applications considered.
• Salary dependent on experience.
  
  

Why Join Us?

• Be part of a supportive and collaborative team.
• Opportunities for professional development and growth.
• Make a positive impact on patient care and community health.
  
  

If you are passionate about providing high-quality care and are eager to contribute to a thriving practice, we would love to hear from you!

How to Apply:Please send your CV and a cover letter detailing your experience and suitability for the role to

Main duties of the job

Key Responsibilities:

• Conduct long-term condition reviews, ensuring comprehensive and patient-centred care.
• Provide wound care and dressings with precision and empathy.
• Administer vaccinations, including flu, RSV, pneumococcal, and COVID-19.
• Administer B12 injections
• Undertake ECGs as requested by the practice
• Act as a chaperone when required, ensuring patient comfort and safety.
• Assist administratively with stock take, stock ordering, and restocking rooms.
• Monitor and check fridge temperatures to maintain optimal storage conditions.
  
  

About Us

Overview of Our Organisation

We are a friendly and dynamic GP Practice located in the charming market town of Hitchin, Hertfordshire. Conveniently situated within commuting distance of London, our practice is dedicated to providing exceptional healthcare services to our community.

About Us:

• Team Structure:We are proud to have a diverse and skilled team comprising 8 GP Partners, Salaried GPs, Urgent Care Nurses, Practice Nurses, Healthcare Assistants (HCAs), Pharmacists, and a Physiotherapist. This is supported by a dedicated reception and admin team.
• Patient Care:With a patient list size of approximately 12,500, we are committed to delivering high-quality, patient-centred care. Our team works collaboratively to meet the healthcare needs of our community, ensuring a comprehensive and compassionate approach.
• Training Practice:As a training practice, we are passionate about nurturing the next generation of healthcare professionals. We train GPs and host medical students from the Cambridge University, fostering an environment of learning and development.
  
  

Details

Date posted

12 June 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A0479-25-0000

Job locations

50 Bancroft

Hitchin

Hertfordshire

SG5 1LL

Job Description

Job responsibilities

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education while also supporting the administrative team on an as-required basis.

Job Description

Job responsibilities

To support the practice nursing and administrative teams in the delivery of clinical and administrative services, working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.

The Healthcare Assistant will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion and patient education while also supporting the administrative team on an as-required basis.

Person Specification

Qualifications

Essential

• See job description
  
  

Desirable

• See job description
  
  

Experience

Essential

• Experience of working in a healthcare setting
• Experience of working with patients
  
  

Desirable

• Experience of working in a GP practice
• Experienced user of Systm1 clinical system
  
  

Person Specification

Essential

• Experience of working in a healthcare setting
• Experience of working with patients
  
  

Desirable

• Experience of working in a GP practice
• Experienced user of Systm1 clinical system
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Regal Chambers Surgery

Address

50 Bancroft

Hitchin

Hertfordshire

SG5 1LL

Employer's website

https://www.regalchambers.co.uk/ (Opens in a new tab)

Employer details

Employer name

Regal Chambers Surgery

Address

50 Bancroft

Hitchin

Hertfordshire

SG5 1LL

Employer's website

https://www.regalchambers.co.uk/ (Opens in a new tab)