Healthcare Assistant

InHealth Group; Greater London; On-site; GBP 23,000 - 27,000; Full time

Job summary

A healthcare provider in West London seeks a Healthcare Assistant for the Lung Cancer Screening Programme. The role involves guiding patients through their screening journey and supporting clinical staff. Candidates should possess strong communication skills and experience in patient-facing roles. A full UK driving license is necessary, as travel between sites is required. This opportunity allows you to make a significant impact in early cancer detection, with a salary of £23,000 plus a car allowance.

Benefits

Car allowance of £4,200

Qualifications

• Calm, compassionate, and professional manner.
• Proactive attitude and ability to work well under pressure.
• Commitment to maintaining patient dignity, privacy, and safety.

Responsibilities

• Welcome patients and guide them through their screening journey.
• Support clinical colleagues in delivering high-quality care.
• Assist with patient handovers between screening and CT scan locations.
• Maintain accurate patient records and ensure data confidentiality.
• Help manage clinic flow and respond to patient queries.

Skills

Experience in a patient or customer-facing role

Strong communication and interpersonal skills

Confidence using Microsoft Office and patient management systems

A flexible, team-oriented approach

Job description

The overall purpose of the Lung Cancer Screening Programme is to enable the early detection of lung cancer to save lives.

Main duties of the job

The Lung Cancer Screening Service has been implemented throughout the UK in areas identified with high disease prevalence where significant impact can be made from the recognition of early‑stage lung cancer & offering curative treatment.

About us

InHealth is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high‑quality tests, scans, assessments and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people‑focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high‑quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Job description

Healthcare Assistant Lung Cancer Screening Programme

Location: West London – covering sites in W1T 1QD, CR0 4XS, HA1 2TU, KT2 5BH

Salary: £23,000 + £4,200 Car Allowance

Travel: Full UK Driving Licence Required

Shifts: 12‑hour patterns, 3 days a week (8am‑8pm), including weekends and bank holidays

Make a real difference in early cancer detection.

• Welcome patients and guide them through their screening journey with empathy and professionalism
• Support clinical colleagues in delivering high‑quality care in a fast‑paced, mobile environment
• Assist with patient handovers between screening and CT scan locations
• Maintain accurate patient records and ensure data confidentiality
• Help manage clinic flow, support scheduling, and respond to patient queries
• Uphold high standards of cleanliness, safety, and infection control
• Contribute to a 7‑day service, including bank holidays, with occasional remote admin work

• Experience in a patient or customer‑facing role
• Strong communication and interpersonal skills
• Confidence using Microsoft Office and patient management systems
• A flexible, team‑oriented approach with the ability to adapt to changing priorities
• A full UK driving licence and willingness to travel across sites

• A calm, compassionate, and professional manner
• A proactive attitude and the ability to work well under pressure
• A commitment to maintaining patient dignity, privacy, and safety
• An understanding of data protection and confidentiality (GDPR)

Person Specification

Qualifications

Experience

Additional Criteria

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.