Healthcare Assistant

Integrated Care System; Gateshead; Hybrid; GBP 21,000 - 30,000; Full time

Job summary

A local healthcare organization in Gateshead seeks an experienced Healthcare Assistant. You will support GP practices performing health checks, phlebotomy, and vaccinations. Candidates must have solid NHS experience, strong communication skills, and an NVQ Level 2 in Health & Social Care. Flexible working hours and locations required. Join us to make a direct impact on patient care!

Qualifications

• Proven experience in NHS settings is essential.
• Experience administering NHS Health Checks and ECGs.
• Competent in taking blood samples and managing them safely.

Responsibilities

• Support GP practices performing health checks, phlebotomy, and vaccinations.
• Record and follow care guidelines for all tasks after training.
• Use clinical IT systems and maintain accurate patient records.

Skills

Patient facing work experience

Excellent verbal and written communication skills

Ability to work as part of a team

Excellent organisational skills

Working knowledge of EMIS

Education

GCSE Level or equivalent

NVQ Level 2 in Health & Social Care or equivalent

Phlebotomy accredited

Job description

Go back Community Based Care Workforce Solutions LTD

Healthcare Assistant

The closing date is 31 August 2025

CBC Workforce Solutions Flexible Workforce Hubare recruiting experienced Healthcare Assistants (HCAs). As an HCA, you willsupport GP practices on a sessional basis during practice opening hoursundertaking tasks appropriate to the role such as NHS health checks,phlebotomy, vaccinations and long term condition reviews.

You can choose shifts from across GatesheadsPrimary Care Network via our online rota system.

We believe in recruiting locally, to buildstronger relationships with our partners and patients. We have a dedicated teambased in Team Valley who will support applicants with the application and anytraining required.

Main duties of the job

Undertake, record and follow guidelines fortasks and procedures for which you have received appropriate training:

• ECG recording
• Long Term Condition reviews
• NHS Health Checks
• Blood pressure
• Diabetic Foot Checks
• Pulse rate and rhythm
• Tympanic thermometer use/temperature recording
• Height, weight and BMI
• Chaperoning duties as needed (on completion of training)
• Dealing with blood and body fluid spillages
• Restocking consultation rooms and sterilisingequipment
• Assist GP with specialist clinics such asimplants, coils and minor surgery
• Handle sensitive and confidential information
• Use of clinical IT systems, and maintainingaccurate patient records
• Recogniseand report issues relating to safeguarding vulnerable children and adults

About us

CBC Workforce Solutions delivers services withPartner organisations as part of Gateshead Care Partnership. The other Partner organisations are made upof, Gateshead NHS Foundation Trust (GHNFT), Gateshead Local Authority, and CBCWorkforce Solutions.

Collaboration,mutual respect, and trust are fundamental to successful partnership working.

All staff employed into the company willfrequently be working across organisational boundaries to ensure patient safetyis paramount, and pathways of care are seamless and inclusive. All staff are expected to work professionally,respectfully and in collaboration with the partners and with frequent contactwith voluntary and third sector organisations.

Job responsibilities

2. LOCATIONVarious GP Practices throughout Gateshead

3. BAND/SALARY Band 3/Band 4

5. JOP PURPOSE/SUMMARY

CBC Workforce Solutions Flexible Workforce Hub are recruiting experienced Healthcare Assistants (HCAs). As an HCA, you will support GP practices on a sessional basis during practice opening hours undertaking tasks appropriate to the role such as NHS health checks, phlebotomy, vaccinations and long term condition reviews.

You can choose shifts from across Gatesheads Primary Care Network via our online rota system.

We believe in recruiting locally, to build stronger relationships with our partners and patients. We have a dedicated team based in Team Valley who will support applicants with the application and any training required.

6. KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED

• Patient facing work experience is essential
• Excellent verbal and written communication skills
• Ability to work as part of a team
• Excellent organisational skills and time management
• Working knowledge of EMIS

7. MAIN DUTIES AND RESPONSIBILITIES

Undertake, record and follow guidelines for tasks and procedures for which you have received appropriate training:

• ECG recording
• Long Term Condition reviews
• NHS Health Checks
• Blood pressure
• Diabetic Foot Checks
• Pulse rate and rhythm
• Tympanic thermometer use/temperature recording
• Height, weight and BMI
• Chaperoning duties as needed (on completion of training)
• Dealing with blood and body fluid spillages
• Restocking consultation rooms and sterilising equipment
• Assist GP with specialist clinics such as implants, coils and minor surgery
• Handle sensitive and confidential information
• Use of clinical IT systems, and maintaining accurate patient records
• Recognise and report issues relating to safeguarding vulnerable children and adults

8. CONFIDENTIALITY

In the course of their work the post-holder may have access to confidential information relating to the company, its staff, stakeholders, and patients. All such information must be treated as highly confidential, and any breach will be subject to disciplinary action. In addition, the nature of this role may mean that the post holder also has access to information regarding local general practices and this should also be treated as confidential.

9. COMMUNICATIONS AND WORKING RELATIONSHIPS

Excellent communication skills with all staff including:

• Practice Managers and Partners
• Flexible Workforce Hub Team (CBC Workforce Solutions)
• Local general practices

10. PERSONAL AND PEOPLE DEVELOPMENT

The post-holder will participate in any training implemented by CBC Workforce Solutions as part of their employment.

11. WORKING CONDITIONS:

• Frequent use of VDU
• Occasionally exposed to verbal/violence and aggression
• Face to face direct patient
• Remote clinical assessment/patient contact
• Working autonomously
• Working as part of a team
• Remote working/need to drive to work across locations.
• Regular interruptions when concentrating

12. HEALTH AND SAFETY RESPONSIBILITY

It is the responsibility of the individual to work in compliance with all current health and safety legislation and the companys Health and Safety Policy and to attend any training requirements both statutory and mandatory in line with the companys legal responsibility to comply with the Health and Safety and Welfare at Work Act 1974.

13. INFECTION CONTROL

It is the responsibility of all individuals to comply with infection control policies and to attend any appropriate training requirements in line with the companys responsibility to comply with Government Directives, including COVID-19 regulations.

14. PRIVACY & DIGNITY & RESPECT AND EQUALITY OF OPPORTUNITY

CBC Workforce Solutions is committed to ensuring that all current and potential staff, patients, and visitors are treated with dignity, fairness, and respect regardless of gender, race, disability, sexual orientation, age, marital or civil partnership status, religion or belief or employment status. Staff will be supported to challenge discriminatory behaviour.

15. PROFESSIONAL CODE OF CONDUCT

To abide by the Code of Practice of Professional body as published by the relevant regulatory body.

16. PARTNERSHIP WORKING

CBC Workforce Solutions delivers services with Partner organisations as part of Gateshead Care Partnership. The other Partner organisations are made up of, Gateshead NHS Foundation Trust (GHNFT), Gateshead Local Authority, and CBC Workforce Solutions.

Collaboration, mutual respect, and trust are fundamental to successful partnership working.

All staff employed into the company will frequently be working across organisational boundaries to ensure patient safety is paramount, and pathways of care are seamless and inclusive. All staff are expected to work professionally, respectfully and in collaboration with the partners and with frequent contact with voluntary and third sector organisations.

17. GENERAL

This job description is intended as a guide to the principal duties and responsibilities for the post and should not be considered an exhaustive list. It is subject to change in line with future development of the company.

Person Specification

Experience

• 1. Patient facing work in an NHS setting is essential
• 2. Excellent verbal and written communication skills
• 3. Experience of undertaking NHS Health Checks
• 4. Experience of undertaking ECGs
• 5. Experience of administering B12 injections
• 6. Experience of conducting Long Term Condition reviews
• 7. Experience of undertaking Diabetic Foot Checks
• 8. Knowledge and experience of hypertension and blood pressure monitoring
• 9. Ability to work as part of a team
• 10. Excellent organisational skills and time management
• 11. Phlebotomy accredited and competent in taking bloods and safe management of samples
• 12. Experience working within a GP practice
• 13. Working knowledge of EMIS
• 14. Knowledge and experience of uncomplicated wound care
• 15. Ability to follow practice policy and procedures

Qualifications

• 1. Educated to GCSE Level or equivalent
• 2. NVQ Level 2 in Health & Social Care or equivalent
• 3. Phlebotomy accredited

Other

• Flexibility of working days and hours including extended hours provision/able to travel to different locations at short notice
• Clean driving license and access to car

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Community Based Care Workforce Solutions LTD