Healthcare Assistant

NHS; Exeter; On-site; GBP 24,000 - 31,000; Part time

Job summary

NHS is seeking a compassionate Healthcare Assistant in Exeter to join a multidisciplinary team supporting recovery from substance misuse. You'll deliver interventions and support clients in their journey towards independent living, requiring strong communication and organizational skills. This role offers part-time hours with necessary training provided.

Qualifications

• Knowledge and understanding of substance misuse and recovery.
• Experience of managing and prioritizing workload.
• Understanding of safeguarding practices.

Responsibilities

• Offer harm reduction advice and information.
• Carry out healthcare assessments and maintain records.
• Support clients towards achieving independence.

Skills

Communication

Organisation

Time Management

Education

NVQ Level 2 in Health & Social Care

Job description

Job summary

Are you passionate about making a real difference in people's lives? Do you want to be part of a dedicated team supporting individuals on their journey to recovery from drug and alcohol use?Were looking for a compassionate and proactive individual to join our multidisciplinary team. About the roleYou will be part of a team delivering support and interventions to individuals impacted by drug and alcohol use. Your role will focus on the general health needs of service users as well as supporting the team in the delivery of appropriate interventions, designed to promote recovery.

Main duties of the job

As a Healthcare Assistant, you will be responsible for:

• To offer harm reduction advice and information including overdose prevention, wound awareness, and naloxone.
• To carry out DBST, Hepatitis B vaccination and referral for Hepatitis C treatment if required.
• To carry out Healthcare Assessments for new and people already in services.
• Use appropriate infection control procedures and maintain work areas in each clinical room so that they are clean, safe and free from hazards reporting any potential risks identified.
• Record information and activities undertaken with service users in an accurate and timely manner, maintaining confidentiality and data security at all times.

Please note to apply for this role, you must be currently living in, and have the right to work in the UKAbout youWere looking for an individual with a real passion for working in a recovery-focused environment. Youll hold some transferable skills, ideally from working in a similar environment or sector.Full training and support will be offered in all aspects of this role.To succeed as a Healthcare Assistant, you will ideally have:

• A knowledge and understanding of substance misuse and recovery
• Experience of managing, planning, and prioritising your own workload, delivering work of a high standard
• An understanding of safeguarding
• Excellent communication, organisation and time management skills
• The ability to work well in a team environment alongside a range of people and organisations.

About us

Waythrough (formerly Humankind) launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.We have almost 200 services around England and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.Bringing together two big organisations is not a small task and itll take a while to fully integrate our systems, processes and approaches. Thats why you will notice the jobs here are still branded Humankind. Next year well be fully integrating our recruitment systems but for now they are separate.Thanks for bearing with us and dont forget to check out the Waythrough (formerly Humankind) jobs on the Richmond Fellowship and Aquarius job site https://recoveryfocus.wd3.myworkdayjobs.com/Recovery_Focus_Careers.

Details Date posted

17 June 2025

Pay scheme

Other

Salary

£24,500 to £30,335 a year Pro-rata

Contract

Permanent

Working pattern

Part-time

Reference number

B0061-VN5172

Job locations

Magdalene House

Grendon Road

Exeter

EX1 2NJ

Job description Job responsibilities

1. Support clients to live independently in their own accommodation and progress towards sustained independent housing.

2. Manage a caseload of service users as allocated by the Team Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users.

3. Develop comprehensive support and risk plans to identify how individual service user needs will be met in order to help each service user live independently within the community and achieve sustained outcomes.

4. Undertake outreach sessions to referral agencies and other stakeholders to publicise the service, to receive referrals and to give signposting advice. To attend any relevant multiagency meetings as required.

5. Review individual support and risk plans within appropriate timescales and no later than once every three months.

6. Deliver housing support and recovery focused sessions to small groups of service users together, which may include training on: housing options, Tenancy Ready, Humankinds bespoke recovery programmes, etc.

7. Record case notes, input information onto the database promptly and maintain other relevant Management Information Systems as required in order to ensure effective case management and assist monitoring and evaluation of service delivery.

8. Liaise with statutory and other appropriate agencies / network/ forums to contribute to the development of a comprehensive needs and risk assessment for each client and general service provision.

9. Work as part of a team providing cross provision and service support where reasonable and attending regular team meetings.

10. Ensure that vulnerable people are protected through knowledge and application of Adult and Child Safeguarding Procedures.

11. Undertake continuing professional development including participating in performance reviews and attending training as and when required.

12. Work in accordance with all relevant legislation, policies & procedures and guidelines both internal and external. This includes Humankinds clinical governance framework.

13. Maintain accurate and up to date records and reports and provide written and verbal reports as required.

14. Keep abreast of policy and professional development within your area of professional expertise.

15. Work flexibly across operational sites and within an agreed number of hours to maintain appropriate service provision, This will include evening and weekend working.

16. To promote, adhere to and live our workplace values of being honest, committed and inventive.

Job description Job responsibilities

1. Support clients to live independently in their own accommodation and progress towards sustained independent housing.

2. Manage a caseload of service users as allocated by the Team Manager and complete high quality and comprehensive needs assessments and risk assessments for those service users.

3. Develop comprehensive support and risk plans to identify how individual service user needs will be met in order to help each service user live independently within the community and achieve sustained outcomes.

4. Undertake outreach sessions to referral agencies and other stakeholders to publicise the service, to receive referrals and to give signposting advice. To attend any relevant multiagency meetings as required.

5. Review individual support and risk plans within appropriate timescales and no later than once every three months.

6. Deliver housing support and recovery focused sessions to small groups of service users together, which may include training on: housing options, Tenancy Ready, Humankinds bespoke recovery programmes, etc.

7. Record case notes, input information onto the database promptly and maintain other relevant Management Information Systems as required in order to ensure effective case management and assist monitoring and evaluation of service delivery.

8. Liaise with statutory and other appropriate agencies / network/ forums to contribute to the development of a comprehensive needs and risk assessment for each client and general service provision.

9. Work as part of a team providing cross provision and service support where reasonable and attending regular team meetings.

10. Ensure that vulnerable people are protected through knowledge and application of Adult and Child Safeguarding Procedures.

11. Undertake continuing professional development including participating in performance reviews and attending training as and when required.

12. Work in accordance with all relevant legislation, policies & procedures and guidelines both internal and external. This includes Humankinds clinical governance framework.

13. Maintain accurate and up to date records and reports and provide written and verbal reports as required.

14. Keep abreast of policy and professional development within your area of professional expertise.

15. Work flexibly across operational sites and within an agreed number of hours to maintain appropriate service provision, This will include evening and weekend working.

16. To promote, adhere to and live our workplace values of being honest, committed and inventive.

Person Specification Knowledge and Skills Essential

• Proficient in Microsoft Office programmes

Experience Essential

• Knowledge of welfare benefits system and relevant legislation.
• Knowledge of housing options available and relevant legislation.
• Knowledge of Safeguarding practice and relevant legislation.
• Experience of multi-agency working with a wide range of external partners.
• Experience of supporting vulnerable people, including support planning and risk management.
• Experience of, and ability to, manage a case load of service users, supporting them to achieve greater independence.
• Ability to communicate well and maintain accurate records within appropriate case management systems.

Desirable

• Knowledge of the Criminal Justice System, including MAPPA offenders and associated processes.

Qualifications Essential

• NVQ Level 2 in Health & Social Care (or above or equivalent) or willing to work towards this in post

Person Specification Knowledge and Skills Essential

• Proficient in Microsoft Office programmes

Experience Essential

• Knowledge of welfare benefits system and relevant legislation.
• Knowledge of housing options available and relevant legislation.
• Knowledge of Safeguarding practice and relevant legislation.
• Experience of multi-agency working with a wide range of external partners.
• Experience of supporting vulnerable people, including support planning and risk management.
• Experience of, and ability to, manage a case load of service users, supporting them to achieve greater independence.
• Ability to communicate well and maintain accurate records within appropriate case management systems.

Desirable

• Knowledge of the Criminal Justice System, including MAPPA offenders and associated processes.

Qualifications Essential

• NVQ Level 2 in Health & Social Care (or above or equivalent) or willing to work towards this in post

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details Employer name

Humankind Charity

Address

Magdalene House

Grendon Road

Exeter

EX1 2NJ

Employer's website

https://humankindcharity.org.uk/ (Opens in a new tab)

Employer details Employer name

Humankind Charity

Address

Magdalene House

Grendon Road

Exeter

EX1 2NJ

Employer's website

https://humankindcharity.org.uk/ (Opens in a new tab)