Healthcare Assistant

Hertfordshire Partnership University NHS Foundation Trust; Essex; On-site; GBP 28,000 - 31,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust is seeking a Healthcare Assistant to support service users with learning disabilities within the Enhanced Support Team. The role is based in Essex and involves working with individuals who may have complex needs.

You will receive regular supervision, keep clear records, and collaborate with the Nurse Team Leader and other agencies to achieve agreed outcomes. A focus on health promotion and patient wellbeing is essential.

Qualifications

• Evidence of academic qualifications achievement.
• NVQ Level 3 or Equivalent is required.

Responsibilities

• Provide support to an allocated group of service users as delegated by the Team Leader or registered practitioner.
• Work within the Community Specialist Learning Disability Team.
• Receive regular supervision and engage in reflective practice and training.
• Maintain accurate records of tasks and events concerning service users and report to the team.
• Promote good communication within the team and with other agencies.
• Support health promotion and healthy living for individuals as appropriate.

Education

NVQ Level 3 or Equivalent

Job description

Hertfordshire Partnership University NHS Foundation Trust

Healthcare Assistant

The closing date is 12 November 2026

Whilst we welcome all applications from all suitable candidates, unfortunately, we will not be offering sponsorship for this role.

Essex Learning Disability Partnership are looking for a Healthcare Assistant with a passion for delivering the highest standard of care for individuals that have a learning disability.

You will be working as a healthcare assistant within the Enhanced Support Team with service users who can present with complex and challenging needs. The job role will be based in Essex.

Main duties of the job

Main Responsibilities

The postholder will provide support to an allocated group of service users as delegated by the Team Leader or agreed registered practitioner. The postholder will be expected to work within the Community Specialist Learning Disabilty Team in line with service needs.

The postholder will receive regular supervision as appropriate to their ongoing developmental needs and requirements and partake in reflective practice and training on a regular basis.

About us

Hertfordshire Partnership University NHS Foundation Trust are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from theCare Quality Commission.

Our family of over 4,500 members of staff provide health and social care for people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, Essex and Norfolk, delivering these services within the community and several inpatient settings. Everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:

Welcoming. Kind. Positive. Respectful. Professional.

Job responsibilities

The Role

To have regard for the physical, psychological, emotional and environmental needs of the service users and their carers

To provide support as directed by the Nurse Team leader and in close liaison with other agencies delivering agreed outcomes.

To work with colleagues and Health Access Champions in a variety of settings , reporting any concerns for service user health and wellbeing to the Nurse Team Leader

To keep accurate records of tasks undertaken, observation and events concerning service users and to report to other members of the team, as appropriate, and to prepare reports as requested

To maintain and promote good communication and working relationships both within the team and with colleagues from other agencies

To develop a knowledge and understanding of the specialist needs of service users, and the approaches used in their care across diverse health settings

In collaboration with Primary Care Networks, support the process of understanding and improving service user experiences of care in other health settings through data collection, observation, feedback, discussion, and reporting through the clinical team

Provide information of health promotion and healthy living as appropriate to individual need

To undertake and assist in the organisation of the day to day smooth running of the service

Contribute towards the ongoing quality of service and care and identify any risk issues in relation to the service users health and social care need

Networking and promoting positive relationships within the primary care network

Person Specification

Qualifications

• Evidence of academic qualifications achievement
• NVQ Level 3 or Equivalent

Experience

• Minimum of 2 years' experience as a Health Care Assistant - working in a Health & Social Care setting.
• Experience of working with people with a learning disability, who may have mental health needs and / or challenging behaviours

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Hertfordshire Partnership University NHS Foundation Trust

£28,392 to £31,157 a yearper annum, pro rata