Healthcare Assistant

Integrated Care System; Doncaster; On-site; GBP 20,000 - 24,000; Full time

Job summary

A community healthcare provider in Doncaster is seeking a Healthcare Assistant to support clinical teams. The role includes duties such as providing phlebotomy services, managing laboratory samples, conducting health checks, and ensuring patient records are maintained accurately. Candidates should hold a Health and Social Care qualification and be willing to learn and develop their skills in a supportive environment.

Qualifications

• Proficiency in spoken and written English.
• Willing to develop skills and qualifications through CPD.

Responsibilities

• Assisting in the provision of a phlebotomy service.
• Managing laboratory samples for the Practice.
• Documenting patient consultations in the clinical system.

Skills

Teamwork

Empathy

Organization

Accurate record-keeping

Prioritization

Basic IT skills

Willingness to learn

Education

Health and Social Care qualification (Care Certificate or NVQ Level 2 or 3)

Good education including Maths and English at Grade C or above

Job description

The post holder will offer general assistance to the practice clinical team, liaising closely with the Practice Nurse across Northfield Surgery and Field Road Surgery.

The post holder must hold a Health and Social Care Qualification such as the Care Certificate or NVQ Level 2 or 3. They should work well within teams, be organized, able to prioritize tasks, and willing to learn.

Main duties of the job

The HCA will be involved primarily in:

• Assisting in the provision of a phlebotomy service
• Managing laboratory samples for the Practice
• Undertaking well person checks
• Performing urinalysis
• Recording ECGs
• Cleaning and sterilising instruments and equipment
• Maintaining equipment, including recording external checks such as calibration
• Recording refrigerator temperatures daily
• Ordering and re-stocking clinical supplies

The HCA will also be responsible for:

• Documenting patient consultations in the clinical system
• Maintaining records to ensure continuity and quality of care
• Participating in Practice development and service changes as needed
• Handling administrative duties like appointment and financial record keeping
• Maintaining current skills and undertaking necessary training
• Participating in activities required by CQC registration

About us

We pride ourselves on a friendly, informal, and supportive environment, providing high-quality, patient-centered care.

Our vision is to be a community hub, with plans to develop the needs of the surgery and the community, involving community members in planning and sustainability efforts.

We aim to deliver excellent care, making optimal use of resources, providing holistic care, and empowering patients in their health and well-being.

We encourage staff development and create a positive learning environment.

Job responsibilities

Support patients at all times, reducing anxiety where possible.

Provide phlebotomy services.

Manage laboratory samples, ensuring correct labeling, prompt sending, and data entry.

Maintain and clean equipment.

Restock clinical areas and maintain stock rotation.

Ensure adequate supplies and health promotion materials.

Handle information in compliance with GDPR.

Monitor refrigerator temperatures and maintain vaccine cold chain records.

Maintain health information notice boards aligned with health campaigns.

Attend relevant meetings and report safeguarding or compliance concerns immediately.

Person Specification

Qualifications

• Proficiency in spoken and written English
• Willing to develop skills and qualifications through CPD
• Good education including Maths and English at Grade C or above
• Health and social Care qualification (Care Certificate or NVQ Level 2 or 3)

Experience

Skills

• Ability to work within teams
• Flexible, empathetic, and organized
• Accurate record-keeping
• Prioritization skills
• Basic IT skills (MS Office, Internet)
• Ability to follow instructions
• Willingness to learn
• Desire to help and improve patient lives

Disclosure and Barring Service Check

This post is subject to DBS checks under the Rehabilitation of Offenders Act 1975.