Healthcare Assistant

Integrated Care System; Chester; On-site; GBP 21,000 - 26,000; Full time

Job summary

A regional healthcare provider is seeking a motivated Healthcare Assistant to support the new Paediatric Outpatients Department. The role involves assisting nursing staff, recording patient information, and delivering empathetic care. Candidates must hold NVQ Level 3 or equivalent and demonstrate strong interpersonal and communication skills. This position offers a competitive salary and opportunities for professional development.

Qualifications

• Must have NVQ III or equivalent or currently working towards this.
• Previous experience in a caring background.
• Demonstrates good communication and organisational skills.

Responsibilities

• Assist nursing staff in delivering care to children and families.
• Accurately record, collate, and monitor patient information.
• Provide feedback to nursing and/or medical staff.

Skills

Interpersonal skills

Empathy

Proactivity

Teamwork

Practical skills (phlebotomy)

Education

NVQ Level 3 or equivalent

NVQ Level 2 or equivalent

Job description

Go back Countess of Chester Hospital NHS Foundation Trust

Healthcare Assistant

The closing date is 14 August 2025

An exciting opportunity has arisen. We are looking for an motivated, enthusiastic, hard working and friendly team member to join us within our brand new Paediatric Outpatients Department as a Band 3 Nursing Assistant.

Main duties of the job

The post involves assisting the nursing staff in the delivery of care to children and their families in the hospital outpatient setting. We would expect you to accurately record, collate, monitor and provide feedback of patient information to nursing and/or medical staff, initiating actions as necessary.

The post holder must have excellent interpersonal skills, be empathetic, self-motivated, both proactive and work as part of a team, and able to develop practical skills such as phlebotomy. It is essential to have a holistic view to patient care.

The successful applicant must have NVQ III or equivalent, or currently working towards this, previous experience of working in a caring background, is able to demonstrate good communication and organisational skills, plus the ability to work as part of a team.

About us

The Countess of Chester Hospital NHS Foundation Trust provides services to West Cheshire and to Welsh patients covered by Betsi Cadwaladr University Health Board. The Trust works collaboratively within the wider Cheshire and Merseyside Health and Care Partnership. Its services are provided from three locations:

• The Countess of Chester Hospital: providing 438 general and acute beds
• Ellesmere Port Hospital: providing 56 beds as a rehabilitation, intermediate and outpatient facility
• Tarporley War Memorial Hospital: a base for community services which serve the local rural population.

The Trust employs over 5916 staff (headcount) which includes temporary bank staff and provides acute emergency and elective services, primary care direct access services and obstetric services to a population of approximately 411,000. This includes 361,000 residents in Chester and West Cheshire which includes Ellesmere Port and Neston as well as the Deeside area of Flintshire which has a population of approximately 50,000.

Job responsibilities

See Job Description for further details.

Recruitment selection processes are based on competence (see Person specification) and values.

Please note applicants will be required to pay for their DBS check. Costswill be deducted from their salary over the first three months of employment.

You are encouraged to enrol for the DBS Update Service. A small annual fee of £16per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

Applicants are advised to apply early as if a large number of applications are received for this post, we reserve the right to close the vacancy prior to the advertised date.

Good luck with your application.

Person Specification

Qualifications

• NVQ Level 2 or equivalent
• NVQ Level 3 or equivalent or working towards

Knowledge

• Provide evidence of achieved competency in key clinical skills
• Have an understanding of NHS Services
• Basic IT skills
• Basic understanding of NHS issues
• Previous experience of maintaining accurate records and working as part of a team
• Understanding of quality & change in the clinical setting
• Expectation that the Care certificate qualification will need to be completed within 6 months of starting if not already attained.
• Willingness to complete ward based Band 3 training competencies
• Previous experience of working with children.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Countess of Chester Hospital NHS Foundation Trust