Healthcare Assistant

Sue Ryder; Cheltenham; On-site; Full time

Job summary

An established industry player in healthcare is seeking compassionate Healthcare Assistants to provide essential support to patients and families. This role involves delivering hands-on care tailored to individual needs during vulnerable moments. Ideal candidates will have a strong commitment to improving the lives of those with life-limiting conditions and possess sound clinical skills. Join a dedicated team that values professionalism and passion in providing outstanding end-of-life care. If you are eager to make a real difference and work in a supportive environment, this opportunity is perfect for you.

Benefits

Enhanced pay for unsociable hours

Company pension scheme

Continuation of NHS pension

27 days holiday (rising to 33)

Enhanced maternity and paternity pay

Enhanced sick pay

Employee Networks

Staff discount on new goods

Structured induction programme

Learning and development opportunities

Qualifications

• At least one year of experience in Health or Social Care.
• NVQ/QCF Level 2 qualification is highly desirable.

Responsibilities

• Monitor the physical and emotional well-being of clients.
• Ensure accurate reporting and documentation.

Skills

Empathy

Communication Skills

Numeracy Skills

Literacy Skills

Teamwork

Education

NVQ/QCF Level 2

Tools

IT Skills (Internet, Email, Word)

Job description

Healthcare Assistant
Sue Ryder Leckhampton Court Hospice
Church Rd, Leckhampton, Cheltenham GL53 0QJ
37.5 Hours Per Week (Rotation of Days, Nights and Weekends)
£11.44 per hour (plus enhancements and competitive benefits)
Sue Ryder is here to make sure everyone approaching the end of their life or living with grief can access the support they need. There is no one-size-fits-all when it comes to how we cope and the help we need, but with our support, no one has to face dying or grief alone.
We are there when it matters.

About us

Sue Ryder Leckhampton Court Hospice in Cheltenham is Gloucestershire’s only inpatient unit for specialist palliative care. We support people aged 18 and over who are living with life-limiting conditions such as cancer, heart failure and lung disease by combining specialist medical care for managing pain and other symptoms with other emotional, practical and spiritual support. We are able to provide care on our inpatient unit, virtually and in person through our community hub and in people’s home through our Hospice at Home service.

About the Role

Sue Ryder Healthcare Assistants (HCAs) play a vital role in our Hospices providing essential support to patients, families, and the broader care team. Their work ensures that patients receive compassionate, hands-on care tailored to their physical, emotional, and personal needs, often in their most vulnerable moments.

Duties include but are not limited to:

1. Monitoring the physical and emotional well-being of all clients
2. Ensuring accurate reporting and documentation
3. Promoting choice in the delivery of care and support
4. Enabling concerns and complaints to be raised freely by the individual and their families

Our Healthcare Assistants work on a rotational shift pattern, including early shifts, late shifts, long days, nights, and weekends. As this role supports a 24/7 service, we are seeking candidates with flexibility to work a range of shifts as required.

About you

We want to hear from dedicated Healthcare Assistants with sound clinical skills who are keen to make a real difference by providing high quality care and support to our service users at a time when they need it most. We pride ourselves on a team that has been chosen because they’re highly professional, passionate and dedicated to providing incredible end of life care.

Our ideal candidate will be empathetic, with a genuine passion for improving the lives of those with life-limiting conditions. They should have at least one year of experience working in a Health or Social Care role. While prior experience or a strong understanding of palliative care is highly desirable, we value a commitment to learning and a willingness to develop expertise in this field.

To join us as a Healthcare Assistant, you’ll need:

1. An NVQ and/or QCF Level 2 qualification is highly desirable
2. Proven experience of working within a team
3. Care delivery experience an advantage
4. Good communication skills
5. Numeracy and literacy skills
6. IT skills including accessing and using the internet, email and word

Benefits

• Enhanced pay for unsociable hours (30% for nights and weekend, 60% for public holidays)
• Company pension scheme
• Continuation of NHS pension (T&Cs apply)
• 27 days holiday - rising to 33 with length of service plus bank holidays
• NHS annual leave honoured (T&Cs apply)
• Enhanced maternity and paternity pay
• Enhanced sick pay
• Employee Networks - LGBTQ+, Ethnic Diversity and Equality, People with Disabilities, and Women and Non Binary Individuals
• Staff discount of 10% on new goods online at shop.sueryder.org
• Structured induction programme and learning and development opportunities

If you want more than just a job, we want you.
Join the team and be there when it matters.