Healthcare Assistant

Integrated Care System; Castleford; On-site; GBP 24,000 - 30,000; Part time

Job summary

A healthcare organization in Castleford is seeking an experienced Health Care Assistant to support their team in providing top-notch care. Responsibilities include patient assessments, vaccinations, and maintaining medical records. A flexible schedule is necessary. The ideal candidate should have previous experience in a clinical setting and good communication skills. Competitive salary based on experience offered.

Benefits

Free onsite parking

Training Practice

Protected training afternoons

Qualifications

• Experience in a clinical environment, ideally within primary care.
• Basic health care assessment experience, e.g., Blood tests, Blood Pressure and ECG.
• Experience of working as a HCA in general practice.

Responsibilities

• Assist medical personnel in the care of patients.
• Conduct NHS Health Checks and vaccinations.
• Ensure the clinical computer system is kept up to date.

Skills

Excellent communication skills

Time management

Interpersonal skills

Education

GCSE, or equivalent, Grade C or above including Maths, English, and a Science subject

Preferably educated to NVQ level 3

Tools

SystmOne

Job description

WORK PATTERN Monday, Tuesday Friday 12-5pm and Wednesdayand Thursday 11-5pm.

HOURS PER WEEK: 27 (Flexibility is requested to help coversickness and annual leave)

RATE OF PAY Competitive salary dependant on experience

REPORTS TO Nurse manager

We are looking for an experienced Health Care Assistant towork alongside our established team to provide excellent care to our patientpopulation. You will assist medical personnel in the care of practice patients,including treatment, preventative care, screening and patient education. Youwill act as a focal point of communication between patients, doctors, nursesand other members of the primary care team.

The role is for 27 hours a week. However, flexibility isessential as you will also be requested to cover for holidays and sickness. Previousexperience as a Health Care Assistant in General Practice or another busyclinical environment is essential.

Main duties of the job

New patient registration checks, includingcompleting any necessary paperwork and making any necessary claims to theHealth Authority and referrals within the Practice

NHS Health Checks,ECG, BP monitoring, Urinalysis, Phlebotomy, Assisting with flu, pneumococcal and othervaccination programmes as required

Provide lifestyle advice to patients, making anynecessary referrals within the practice

Weight monitoring

Ensure clinical waste collection runs smoothy,reporting any problems to the Nurse Manager.

Ensure sharps bins are ready for collection

Restocking/maintaining equipment

Restocking of clinical areas and consultingrooms

Participate in the administrative andprofessional responsibilities of the Practice team

Ensure the clinical computer system is kept upto date with accurate details recorded

Ensure accurate completion of all necessarydocumentation associated with patient health care and registration with thePractice

Ensure collection and maintenance of statisticalinformation required for regular and ad hoc reports

Attend and participate in Practice meetings asrequired

Assist in formulation of Practice philosophy,strategy and policy

To create and send recall letters for clinics

To assist in seasonal and special projects asrequested e.g. flu campaign

Ordering and display Health Promotion materials

Ensure that phlebotomy requests are accurate inadvance of each consulting session

About us

About us

We are a busy GP Practice located in the heart of Castlefordwith good transport links and closely located to the main bus and trainstations. Our team includes GP Partners, Salaried GP's, an Advanced ClinicalPractitioner, Nurses, Health Care Assistants, supported by various management,administrative staff and additional roles.

SystemOne

Free onsite parking

High QOF achievement

Offers enhanced services.

Training Practice

Protected training afternoons annually

Job responsibilities

RiversideMedical Centre

JOBDESCRIPTION

WORKPATTERN- Monday,Tuesday Friday 12-5pm and Wednesday and Thursday 11-5pm.

HOURSPER WEEK 27 hours per week, flexibility is requested to help cover sicknessand annual leave

RATEOF PAY Competitive salary depending on experience

REPORTS TO Nursemanager/Practice manager

Job Summary

Toassist medical personnel in the care of Practice patients to include treatment,preventative care, screening and patient education. The post will also includesome administrative duties.

Auniform must be worn at all times, which will be supplied by the Practice(tunic).

To act as a focal point of communicationbetween patients, doctors, nurses and other members of the primary health careteam

Duties andResponsibilities

Nursing

New patientregistration checks, including completing any necessary paperwork andmaking any necessary claims to the Health Authority and referrals withinthe Practice

NHS HealthChecks

ECG

BP monitoring

Urinalysis

Assisting withFlu and Pneumococcal vaccination programme

Providelifestyle advice to patients making any necessary referrals within thePractice

Weightmonitoring

Ensure clinicalwaste collection runs smoothly, reporting any problems to the NurseManager

Ensure sharpsbins are ready for collection

Restocking/maintenanceof equipment

Restocking ofclinical areas and consulting rooms

Administrationand professional responsibilities

Participate in the administrative and professionalresponsibilities of the Practice team

Ensure the clinical computer system is kept up todate with accurate details recorded

Ensure accurate completion of all necessarydocumentation associated with patient health care and registration with the Practice

Ensure collection and maintenance of statisticalinformation required for regular and ad hoc reports

Attend and participate in Practice meetings asrequired

Assist in formulation of Practice philosophy,strategy and policy

Restocking and maintenance of clinical areas andconsulting rooms

Tocreate and send recall letters for clinics

Toassist in seasonal and special projects as requested e.g. flu campaign

Ordering and displayof Health Promotion materials

Management of medical records

Ensurethat phlebotomy requests are accurate in advance of each consultingsession

Ensure allpatient details are recorded in the correct format and in the correctpatient record

Management of appointment system

Ensure totalfamiliarity with all appointment systems including regular and incidentalvariations

Bookappointments and recalls ensuring sufficient information is recorded

Monitor flow ofpatients into the waiting room ensuring the appointment system accuratelyreflects the arrival of patients

Monitoreffectiveness of the system and report any problems or variations to theSenior Receptionist

Any other delegated duties considered appropriate to thepost

Driving will be required in this post to enable theHCA to carry out home visits as requested by the practice at either site.

The employee must hold a full, clean driving licence.

SPECIAL REQUIREMENTS FOR THE POST

Anunderstanding, acceptance and adherence to the need for strictconfidentiality

An ability touse own judgement, resourcefulness, common sense and local knowledge, torespond to patients enquiries and requests while adhering to Practicelimitations

An understandingand acceptance of ones capabilities and awareness of own limitations

Ability to workwithout direct supervision and determine own workload priorities

Basic keyboardand computer skills

Flexibility ofworking hours

Confidentiality:

Inthe course of seeking treatment, patients entrust us with, or allow us togather, sensitive information in relation to their health and othermatters. They do so in confidenceand have the right to expect that staff will respect their privacy and actappropriately

Inthe performance of the duties outlined in this Job Description, thepost-holder may have access to confidential information relating topatients and their carers, Practice staff and other healthcareworkers. They may also have accessto information relating to the Practice as a business organisation.All such information from any source is to be regarded as strictlyconfidential

Informationrelating to patients, carers, colleagues, other healthcare workers or thebusiness of the Practice may only be divulged to authorised persons inaccordance with the Practice policies and procedures relating toconfidentiality and the protection of personal and sensitive data

Health & Safety

The post-holder will assist inpromoting and maintaining their own and others health, safety and security asdefined in the Practice Health & Safety Policy, to include:

Usingpersonal security systems within the workplace according to Practiceguidelines

Identifyingthe risks involved in work activities and undertaking such activities in away that manages those risks

Makingeffective use of training to update knowledge and skills

Usingappropriate infection control procedures, maintaining work areas in a tidyand safe way and free from hazards

Equality and Diversity

Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:

Acting in a waythat recognizes the importance of peoples rights, interpreting them in away that is consistent with Practice procedures and policies, and currentlegislation

Respecting theprivacy, dignity, needs and beliefs of patients, carers and colleagues

Behaving in amanner which is welcoming to and of the individual, is non-judgmental andrespects their circumstances, feelings priorities and rights.

Personal/Professional Development

Thepost-holder will participate in any training programme implemented by thePractice as part of this employment, such training to include:

Participation inan annual individual performance review, including taking responsibilityfor maintaining a record of own personal and/or professional development

Takingresponsibility for own development, learning and performance anddemonstrating skills and activities to others who are undertaking similarwork

Quality

Thepost-holder will strive to maintain quality within the Practice, and will:

Alert other teammembers to issues of quality and risk

Assess ownperformance and take accountability for own actions, either directly orunder supervision

Contribute tothe effectiveness of the team by reflecting on own and team activities andmaking suggestions on ways to improve and enhance the teams performance

Work effectivelywith individuals in other agencies to meet patients needs

Effectivelymanage own time, workload and resources

Communication

The post-holdershould recognize the importance of effective communication within the team andwill strive to:

Communicateeffectively with other team members

Communicateeffectively with patients and carers

Recognizepeoples needs for alternative methods of communication and respondaccordingly

Contribution to the Implementation ofServices

Thepost-holder will

Apply Practicepolicies, standards and guidance

Discuss withother members of the team how the policies, standards and guidelines willaffect own work

Participate inaudits where appropriate

Person Specification

Experience

• Person specification
• QUALIFICATIONS
• GCSE, or equivalent, Grade C or above including Maths, English and a Science subject
• The Care Certificate, or to complete within 6 months of joining
• QUALIFICATIONS
• Preferably educated to NVQ level 3
• Foundation Degree Spirometry Certificate
• ECG Performance Certificate
• Influenza, Pneumonia and B12 Certificate
• EXPERIENCE
• Experience in a clinical environment, ideally within primary care
• Basic health care assessment experience, e.g. Blood tests, Blood Pressure and ECG
• Good standard of general education
• Experience of working as a HCA in general practice
• Excellent communication skills (written and oral)
• Time management and the ability to work towards deadlines
• Interpersonal skills
• EXPERIENCE
• Familiar with primary care setting
• Familiar with SystmOne
• Disclosure and Barring Service Check
• This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.