Healthcare Assistant

Northgatemedicalpractice; Canterbury; On-site; GBP 19,000 - 23,000; Full time

Job summary

Northgate Medical Practice in Canterbury is seeking two compassionate Healthcare Assistants to support ENT outpatient services alongside clinical staff, ensuring patient comfort and smooth clinic operations.

Roles are full-time, 37.5 hours per week, Monday to Friday 08:30-17:00, with cover at Sellindge Surgery as required. Salary will be dependent on experience and 6 weeks annual leave pro rata.

Qualifications

• GCSE English and Maths at grade C/4 or above (or equivalent).
• NVQ Level 2 or 3 in Health and Social Care (or equivalent).
• Up-to-date mandatory training including Basic Life Support and infection control.

Responsibilities

• Assist clinical staff during ENT consultations and procedures, including positioning patients for comfort and safety.
• Prepare and maintain clinical environments; ensure equipment and instruments are clean, sterilised and ready.
• Provide patients with information, comfort and reassurance before, during and after procedures.
• Adhere to infection control policies and health and safety standards.

Skills

Compassionate care

Patient care support

Team collaboration

Education

GCSE English and Maths

NVQ Level 2 or 3 in Health and Social Care

Job description

Applicants must have the right to work in the UK.We are unable to provide visa sponsorship for this role

We are looking for two compassionate and dedicated Healthcare Assistants to join our team and play a key role in the delivery of high-quality patient care within our Ear, Nose and Throat (ENT) clinics. Working alongside experienced clinical staff, you will support the smooth and efficient running of our outpatient services, helping to ensure every patient receives a positive and professional experience.

We are recruiting for the following positions:

• 2 x Full-time Healthcare Assistant - 5 days per week (37.5 hours),Monday to Friday, 08:30 to 17:00

Both roles will be primarily based at Northgate Medical Practice, however successful candidates will also be expected to provide cover at Sellindge Surgery for our ENT clinics as required, including cover for sickness and annual leave.

We offer 6 weeks annual leave pro rata, and salary will be dependent on experience.

Main duties of the job

• Assist clinical staff during ENT consultations and procedures, including the preparation and positioning of patients to ensure their comfort and safety
• Prepare and maintain clinical environments, ensuring all equipment and instruments are clean, sterilised and ready for use ahead of each clinic
• Provide patients with clear information, comfort and reassurance before, during and after procedures, helping to put them at ease throughout their visit
• Adhere to infection control policies and maintain compliance with all health and safety standards at all times

About us

Northgate Medical Practice is one of the largest GPpractices in Canterbury, caring for over 21,000 patients across three sites inNorthgate, Blean and Chartham. Our multidisciplinary team of GPs, advancednurse practitioners, pharmacists and primary care nurses provides a broad rangeof general practice services and specialist clinics. Patients can access ourservices at our accessible sites, with dispensing available at our Charthamsurgery and through our online systems for booking appointments, remoteconsultations and ordering prescriptions. We are committed to providing thehighest quality care for our registered patients and for those referred intoour clinics. As an approved training practice, we regularly host GP registrarsas well as nursing, physiotherapy and Kent & Medway medical students.

Job responsibilities

Main Duties & Responsibilities

• Urinalysis and preparation of specimens forinvestigation by the pathology laboratory
• Blood Pressures
• 24hr ECG
• 24hr BP
• Undertake venepuncture for adults
• Wound care/removal of sutures/dressingprocedures following local recommendations and using aseptic techniques
• Stocking measuring
• Administration of B12
• Administer the influenza, shingles andpneumococcal vaccine
• Surgical equipment and vaccine re-stockingand stock rotation
• Preparing and maintaining environments andequipment before, during and after patient care interventions includingassisting GPs during the performance of minor operations
• Assisting in the assessment and surveillanceof patients health and well-being
• Undertaking specific clinical activities fornamed patients that have been delegated and taught specifically in relation tothat individual
• Helping to raise awareness of health andwell-being and how it can be promoted
• Assisting with the collection and collationof data on needs related to health and well-being

Performance & Quality Information

• Ensure that accurate andup-to-date documentation (electronic and paper-based) is maintained to supportperformance standards across all performance-based activity, including QOF andEnhanced Services
• Assist in the production ofinformation required for clinical audit
• Undertake ad-hoc tasks related topractice performance as directed by the practice manager

Person Specification

Experience

• Previous experience working in an ENT or outpatient clinical setting
• Previous experience working in a GP practice

Qualifications

• GCSE English and Maths at grade C/4 or above (or equivalent)
• NVQ Level 2 or 3 in Health and Social Care (or equivalent)
• Up-to-date mandatory training including Basic Life Support and infection control

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.