Job Summary
We are looking for an experienced Healthcare assistant (HCA) to work alongside our friendly nursing team. We are looking to employ someone to work 20 hours per week over 4 mornings. Monday, Wednesday, Thursday and Friday.
Main duties of the job
Main duites will include; Phlebotomy, Blood pressure checks, wound care, dressings, suture removal, ECGs, Fitting 24 hour BP & 72 hour ECG, assisting clincians with minor ops and gynae, ordering stock, infection control
About Us
We are a 4 partner teaching practice with 5 salaried GPS, 1 prescribing nurse, 1 practice nurse and a Associate Practitioner Nurse. We also have an ACP and various additional roles from our PCN (Apollo PCN). We are a dispensing practice and have a very qualified reception nd admin team. We are based in a Rural area of North Warwickshire looking after 3 care homes. We strive to give the best patient care possible whilst sustaining a family friendly GP Practice.
Details
Date posted
20 June 2025
Pay scheme
Other
Salary
£13 an hour
Contract
Permanent
Working pattern
Part-time
Reference number
A2767-25-0003
Job locations
27 Parkfield Road
Coleshill
Birmingham
North Warwickshire
B46 3LD
Job Description
Job responsibilities
Job Role & Purpose
The post holder is a HCA who, working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programs of patient care.
Key duties
New patient health checks
ECG recording
Phlebotomy
Administering vaccines including Flu and B12
QOF Reviews
Ear Irrigation
Dressing Changes
Memory checks
Assist in minor surgery
Assist in coil and implanon
24HR ABPM
72 HR ECG
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Sterilising, cleansing and maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Communication and relationships
To be an active and engaged team player, supporting Hazelwood and with its aims and objectives.
To actively participate in team meetings.
To read and respond to emails and messages
Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
Communicate with and support patients who are receiving bad news
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
Anticipate barriers to communication and take action to improve communication
Maintain effective communication within the practice environment and with external stakeholders
Act as an advocate for patients and colleagues
Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate
Performance standards
Demonstrate a positive attitude.
To deliver against your agreed objectives.
To actively engage in the appraisal process
To be honest and have integrity.
To follow all practice policies and procedure
Personal/ Professional development
The Post-holder Will Participate In Any Training Program Implemented By The Practice As Part Of This Employment, Such Training To Include:
Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development
Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work
Confidentiality
While Seeking Treatment, Patients Entrust Us With, Or Allow Us To Gather, Sensitive Information In Relation To Their Health And Other Matters. They Do So In Confidence And Have The Right To Expect That Staff Will Respect Their Privacy And Act Appropriately. Post-holders Must Adhere To The Following Principles:
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorized persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Health and Safety
The Post-holder Will Assist In Promoting And Maintaining Their Own And Others Health, Safety And Security As Defined In The Practice Health & Safety Policy, The Health & Safety Manual, And The Practice Infection Control Policy And Published Procedures. This Will Include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Active reporting of health and safety hazards and infection hazards immediately when recognized.
Keeping own work areas generally clean and assisting the Practice Manager in the maintenance of general standards of cleanliness consistent with the scope of their role.
Undertaking periodic infection control training (minimum annually).
Reporting potential risks identified to the Practice Manager
Job Description
Job responsibilities
Job Role & Purpose
The post holder is a HCA who, working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programs of patient care.
Key duties
New patient health checks
ECG recording
Phlebotomy
Administering vaccines including Flu and B12
QOF Reviews
Ear Irrigation
Dressing Changes
Memory checks
Assist in minor surgery
Assist in coil and implanon
24HR ABPM
72 HR ECG
Chaperoning duties
Processing and management of laboratory samples requested by GPs/nurses
Sterilising, cleansing and maintenance of surgical equipment
Vaccine/cold chain storage, monitoring and recording
Surgical equipment and vaccine re-stocking and stock rotation
Clearing and re-stocking consulting rooms
Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations
Assisting in the assessment and surveillance of patients health and well-being
Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual
Helping to raise awareness of health and well-being and how it can be promoted
Assisting with the collection and collation of data on needs related to health and well-being
Communication and relationships
To be an active and engaged team player, supporting Hazelwood and with its aims and objectives.
To actively participate in team meetings.
To read and respond to emails and messages
Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment
Communicate with and support patients who are receiving bad news
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
Anticipate barriers to communication and take action to improve communication
Maintain effective communication within the practice environment and with external stakeholders
Act as an advocate for patients and colleagues
Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate
Performance standards
Demonstrate a positive attitude.
To deliver against your agreed objectives.
To actively engage in the appraisal process
To be honest and have integrity.
To follow all practice policies and procedure
Personal/ Professional development
The Post-holder Will Assist In Promoting And Maintaining Their Own And Others Health, Safety And Security As Defined In The Practice Health & Safety Policy, The Health & Safety Manual, And The Practice Infection Control Policy And Published Procedures. This Will Include:
Using personal security systems within the workplace according to practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.
Making effective use of training to update knowledge and skills.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.
Active reporting of health and safety hazards and infection hazards immediately when recognized.
Keeping own work areas generally clean and assisting the Practice Manager in the maintenance of general standards of cleanliness consistent with the scope of their role.
Undertaking periodic infection control training (minimum annually).
Reporting potential risks identified to the Practice Manager
Person Specification
Qualifications
Essential
- NVQ level 3
- Phlebotomy
- Wound care
- BLS
- ECG
- Flu Vaccines
- B12 injections
Desirable
- Health promotion
- Disease management
Person Specification
Essential
- NVQ level 3
- Phlebotomy
- Wound care
- BLS
- ECG
- Flu Vaccines
- B12 injections
Desirable
- Health promotion
- Disease management
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hazelwood Group Practice
Address
27 Parkfield Road
Coleshill
Birmingham
North Warwickshire
B46 3LD
Employer's website
https://www.hazelwoodgrouppractice.co.uk (Opens in a new tab)
Employer details
Employer name
Hazelwood Group Practice
Address
27 Parkfield Road
Coleshill
Birmingham
North Warwickshire
B46 3LD
Employer's website
https://www.hazelwoodgrouppractice.co.uk (Opens in a new tab)
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