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Healthcare Assistant

NHS

Birmingham

On-site

GBP 40,000 - 60,000

Part time

Yesterday
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Job summary

A leading healthcare provider seeks an experienced Healthcare Assistant to join their dedicated team. The role involves supporting patient care in various tasks such as phlebotomy, wound care, and assisting with clinical operations. The position offers a part-time schedule of 20 hours per week, focusing on patient well-being in a supportive practice environment.

Qualifications

  • Experience in Phlebotomy and Wound Care is essential.
  • Must have BLS and ECG training.
  • NVQ level 3 is required for this role.

Responsibilities

  • Support the clinical team with patient care and minor ops.
  • Conduct health checks, ECGs, and manage lab samples.
  • Maintain safe and hygienic working environments.

Skills

Phlebotomy
Wound care
BLS
ECG
Infection control

Education

NVQ level 3

Job description

Job Summary

We are looking for an experienced Healthcare assistant (HCA) to work alongside our friendly nursing team. We are looking to employ someone to work 20 hours per week over 4 mornings. Monday, Wednesday, Thursday and Friday.

Main duties of the job

Main duites will include; Phlebotomy, Blood pressure checks, wound care, dressings, suture removal, ECGs, Fitting 24 hour BP & 72 hour ECG, assisting clincians with minor ops and gynae, ordering stock, infection control

About Us

We are a 4 partner teaching practice with 5 salaried GPS, 1 prescribing nurse, 1 practice nurse and a Associate Practitioner Nurse. We also have an ACP and various additional roles from our PCN (Apollo PCN). We are a dispensing practice and have a very qualified reception nd admin team. We are based in a Rural area of North Warwickshire looking after 3 care homes. We strive to give the best patient care possible whilst sustaining a family friendly GP Practice.

Details

Date posted

20 June 2025

Pay scheme

Other

Salary

£13 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A2767-25-0003

Job locations

27 Parkfield Road

Coleshill

Birmingham

North Warwickshire

B46 3LD

Job Description

Job responsibilities

Job Role & Purpose

The post holder is a HCA who, working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programs of patient care.

Key duties

New patient health checks

ECG recording

Phlebotomy

Administering vaccines including Flu and B12

QOF Reviews

Ear Irrigation

Dressing Changes

Memory checks

Assist in minor surgery

Assist in coil and implanon

24HR ABPM

72 HR ECG

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Communication and relationships

To be an active and engaged team player, supporting Hazelwood and with its aims and objectives.

To actively participate in team meetings.

To read and respond to emails and messages

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment

Communicate with and support patients who are receiving bad news

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and with external stakeholders

Act as an advocate for patients and colleagues

Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Performance standards

Demonstrate a positive attitude.

To deliver against your agreed objectives.

To actively engage in the appraisal process

To be honest and have integrity.

To follow all practice policies and procedure

Personal/ Professional development

The Post-holder Will Participate In Any Training Program Implemented By The Practice As Part Of This Employment, Such Training To Include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work

Confidentiality

While Seeking Treatment, Patients Entrust Us With, Or Allow Us To Gather, Sensitive Information In Relation To Their Health And Other Matters. They Do So In Confidence And Have The Right To Expect That Staff Will Respect Their Privacy And Act Appropriately. Post-holders Must Adhere To The Following Principles:

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their careers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorized persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Health and Safety

The Post-holder Will Assist In Promoting And Maintaining Their Own And Others Health, Safety And Security As Defined In The Practice Health & Safety Policy, The Health & Safety Manual, And The Practice Infection Control Policy And Published Procedures. This Will Include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Active reporting of health and safety hazards and infection hazards immediately when recognized.

Keeping own work areas generally clean and assisting the Practice Manager in the maintenance of general standards of cleanliness consistent with the scope of their role.

Undertaking periodic infection control training (minimum annually).

Reporting potential risks identified to the Practice Manager

Job Description

Job responsibilities

Job Role & Purpose

The post holder is a HCA who, working under the direct supervision of the senior practice nurse and strictly in accordance with specific practice guidelines and protocols, the healthcare assistant will assist the practice clinical team in the provision and delivery of prescribed programs of patient care.

Key duties

New patient health checks

ECG recording

Phlebotomy

Administering vaccines including Flu and B12

QOF Reviews

Ear Irrigation

Dressing Changes

Memory checks

Assist in minor surgery

Assist in coil and implanon

24HR ABPM

72 HR ECG

Chaperoning duties

Processing and management of laboratory samples requested by GPs/nurses

Sterilising, cleansing and maintenance of surgical equipment

Vaccine/cold chain storage, monitoring and recording

Surgical equipment and vaccine re-stocking and stock rotation

Clearing and re-stocking consulting rooms

Preparing and maintaining environments and equipment before, during and after patient care interventions, including assisting GPs during the performance of minor operations

Assisting in the assessment and surveillance of patients health and well-being

Undertaking specific clinical activities for named patients that have been delegated and taught specifically in relation to that individual

Helping to raise awareness of health and well-being and how it can be promoted

Assisting with the collection and collation of data on needs related to health and well-being

Communication and relationships

To be an active and engaged team player, supporting Hazelwood and with its aims and objectives.

To actively participate in team meetings.

To read and respond to emails and messages

Utilise and demonstrate sensitive communication styles, to ensure patients are fully informed and consent to treatment

Communicate with and support patients who are receiving bad news

Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating

Anticipate barriers to communication and take action to improve communication

Maintain effective communication within the practice environment and with external stakeholders

Act as an advocate for patients and colleagues

Ensure awareness of sources of support and guidance (eg PALS) and provide information in an acceptable format to all patients, recognising any difficulties and referring where appropriate

Performance standards

Demonstrate a positive attitude.

To deliver against your agreed objectives.

To actively engage in the appraisal process

To be honest and have integrity.

To follow all practice policies and procedure

Personal/ Professional development

The Post-holder Will Assist In Promoting And Maintaining Their Own And Others Health, Safety And Security As Defined In The Practice Health & Safety Policy, The Health & Safety Manual, And The Practice Infection Control Policy And Published Procedures. This Will Include:

Using personal security systems within the workplace according to practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks.

Making effective use of training to update knowledge and skills.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards.

Active reporting of health and safety hazards and infection hazards immediately when recognized.

Keeping own work areas generally clean and assisting the Practice Manager in the maintenance of general standards of cleanliness consistent with the scope of their role.

Undertaking periodic infection control training (minimum annually).

Reporting potential risks identified to the Practice Manager

Person Specification

Qualifications

Essential

  • NVQ level 3
  • Phlebotomy
  • Wound care
  • BLS
  • ECG
  • Flu Vaccines
  • B12 injections

Desirable

  • Health promotion
  • Disease management

Person Specification

Essential

  • NVQ level 3
  • Phlebotomy
  • Wound care
  • BLS
  • ECG
  • Flu Vaccines
  • B12 injections

Desirable

  • Health promotion
  • Disease management

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Hazelwood Group Practice

Address

27 Parkfield Road

Coleshill

Birmingham

North Warwickshire

B46 3LD

Employer's website

https://www.hazelwoodgrouppractice.co.uk (Opens in a new tab)

Employer details

Employer name

Hazelwood Group Practice

Address

27 Parkfield Road

Coleshill

Birmingham

North Warwickshire

B46 3LD

Employer's website

https://www.hazelwoodgrouppractice.co.uk (Opens in a new tab)

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