Healthcare Apprentice (Retail)

Superdrug; Bicester; On-site; GBP 60,000 - 80,000; Full time

Job summary

Superdrug is seeking a Healthcare Apprentice to join their Pharmacy team in Bicester. In this role, you'll provide excellent customer service, support pharmacy operations, and gain valuable training on the job. The position offers a chance to develop skills in a dynamic retail pharmacy environment while working towards a qualification.

Benefits

Up to 28 days holiday

30% discount for employee and a nominated friend/family

Sales incentives

Qualifications

• Passionate about learning and retail pharmacy.
• Able to work full time and not in education.
• Committed to achieving Pharmacy Service Assistant Level 2.

Responsibilities

• Support the Pharmacy team in delivering great service.
• Understand customer needs and resolve queries.
• Promote products and maintain brand reputation.

Skills

Customer Service

Team Player

Passion for Learning

Work Ethic

Flexibility

Education

GCSE Grade 4 / C in English and Maths

Job description

Why Superdrug?

Passionate about learning? Have an interest in health and wellbeing? As a Superdrug Healthcare Apprentice, you'll support the Pharmacy team to deliver great service to customers.

In a fast-moving environment, you'll know how to have fun too, while keeping the pharmacy's performance on track.

We're a team that puts our customers and our teams at the heart of everything we do. At Superdrug, we aim to be the best in accessible health & beauty, loved by our customers for value, choice, friendly advice, service and fun.

Our success comes from our people - they make the difference. We're all about personality, we have fun, and we work hard to deliverThat Superdrug feeling!

Here's the exciting bit...a great day includes

You will work with the team in the Pharmacy department helping and serving customers, giving appropriate advice on products, ensuring shelves are stocked and the counters is welcoming and attractive.

Duties will include:

• Understanding what the Superdrug Pharmacy customer wants
• Demonstrating exceptional customer service
• Understanding the business and maintaining the brand reputation
• Resolving customer queries
• Using knowledge to promote products to customers
• Adhering to all policies and procedures

Your training will take place in store over the 1st 12 months, so no college days and no homework! At the end of your training period you will complete a discussion around your experiences, a multiple - choice test and an observation within your role. You will be supported throughout by your team and your assessor to achieve your Pharmacy Service Assistant Level 2.

What you'll need to succeed

• A passion for learning
• Be hard working and looking for variety and a fast paced working environment
• Want to develop new skills
• Be a real team player
• Have a strong work ethic and flexible approach
• Have an interest in retail pharmacy business
• Be ambitious and keen to progress
• Be committed to achieving your qualification

You qualify if ...

• You have a grade 4 / C GCSE (or equivalent) in English and maths
• You are not currently in any form of education and you are available for full time shifts
• You HAVEN'T completed a Pharmacy Apprenticeship before
• You are eligible to work in the UK

Success in this role will enable you to take your next step with us, as we have astrong desire to promote from within and reward the highest achievers.

Here's how you are rewarded

• Up to 28 days holiday
• Up to 30% discount for you and a nominated friend and family member
• Great sales incentives

During your Apprenticeship you'll also receive a staff discount and loyalty card that gives you up to 30% off products and services in store and also includes a loyalty points scheme. This is as well as online access to discounts and cash back with other retailers, all subsidised by Superdrug. As an Apprentice, you can also apply for an Apprenticeship NUS card, which gives 10% discounts at participating outlets!

Hours: 37.5 hours per weekon a 13 month contract

Salary: from £9.15 per hour

Come and be part of something special!

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