Health & Wellbeing Advisor

Sodexo Group; London; On-site; Full time

Job summary

Join Sodexo as a Health & Wellbeing Advisor at the Shell Centre, delivering exceptional health and fitness services. You will conduct health assessments, lead fitness classes, and engage in initiatives promoting wellbeing while ensuring a safe and welcoming gym environment.

Benefits

Free use of on-site gym

Access to wellbeing and rewards programmes

24hr virtual GP service

Employee Assistance Programme

Discount schemes across retailers

Bike to Work Scheme

Pension plan

Learning and development opportunities

Enhanced leave policies

Qualifications

• Must be a Level 3 Qualified Personal Trainer.
• Strong communication and customer service skills required.
• Experience in promoting wellbeing initiatives is a plus.

Responsibilities

• Conduct health assessments and create personalised programme designs.
• Lead group exercise classes and perform gym floor duties.
• Respond to customer queries and promote health initiatives.

Skills

Communication

Customer service

Basic computer literacy

Promoting wellbeing campaigns

Enthusiasm for sustainability initiatives

Education

Level 3 Qualified Personal Trainer

Tools

Legends management system

Job description

Location: The Shell Centre, Waterloo, London, SE1 7NA
Hours: 37.5 hours per week

Pay £16.81 per hour

Shifts: Monday to Thursday: shifts 6:45am – 2:45pm & 11:00am – 7:00pm & Friday 930-5.30

Must be a Qualified Personal Trainer Level 3

Ideally be First Aid Qualified

About the Role

We are looking for a dynamic and qualified Health & Wellbeing Advisor to join our team at the Shell Centre. You will deliver exceptional health, fitness, and wellbeing services while contributing to a supportive, safe, and customer-focused environment.

Key Responsibilities

• Conduct health assessments and create personalised programme designs tailored to individual member goals.
• Lead group exercise classes, ensuring a high standard of instruction and engagement.
• Perform general gym floor duties, including cleaning and maintenance of equipment to ensure a safe and welcoming environment.
• Manage the onboarding of new joiners, including inductions and providing tailored support during their initial experience.
• Deliver all aspects of the Re:vitalise Services provision.
• Respond promptly and professionally to customer queries, including those received via email, ensuring a high level of service and satisfaction.
• Promote Shell Health promotions, campaigns, and fitness initiatives to increase awareness and engagement.
• Conduct regular site safety walk inspections and uphold compliance with all Health & Safety, COSHH, and Sodexo/Healthworks guidelines.
• Maintain the facilities to a consistently high standard of cleanliness and hygiene.
• Attend team huddles and maintain strong internal communication to ensure smooth operations.
• Support the class schedule, adapting to customer needs and resolving feedback in a positive and solution-focused manner.
• Act as a point of contact for all visitors and any contractors working within the centre.
• Contribute to the ongoing development of local facilities and services in line with Shell Health & Sodexo Healthworks objectives.
• Assist management in reporting monthly data including class attendance, gym usage, and new member inductions.

What We're Looking For

• Level 3 Qualified Personal Trainer
• Strong communication and customer service skills
• Basic computer literacy
• Experience using Legends management system
• Background in promoting wellbeing campaigns or similar initiatives
• Enthusiasm for supporting wider health and sustainability initiatives such as Sodexo’s Better Tomorrow Plan

Why Join Sodexo?

Working with Sodexo is more than just a job — it's an opportunity to be part of something greater.You'll work in a team that values you, empowers you to act with purpose, and supports your personal and professional development. Help us shape healthier, happier workplaces and make a real impact every day

• Free use of on-site gym
• Access to Sodexo’s wellbeing and rewards programmes
• 24hr virtual GP service
• Employee Assistance Programme (including legal and financial support)
• Discount schemes across top retailers
• Bike to Work Scheme
• Pension plan
• Learning and development opportunities
• Enhanced leave policies

We may close applications early if we receive a high volume of interest – apply today!