Health Unit Coordinator ED

Yale New Haven Health; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated unit coordinator/secretary to enhance the efficiency of nursing operations. This role involves coordinating activities among nursing staff, patients, and physicians, ensuring smooth communication and management of supplies. The ideal candidate will demonstrate exceptional customer service skills, professionalism, and a commitment to patient-centered care. Join a compassionate team that values integrity and accountability, contributing to a supportive environment that prioritizes the needs of patients and their families.

Qualifications

• High school graduate or equivalent preferred.
• Experience in a professional setting with customer service responsibility preferred.

Responsibilities

• Coordinates activities of nursing staff, patients, and physicians.
• Maintains patient records on the assigned unit.
• Participates in training and educational activities for staff.

Skills

Customer Service

Communication

Clerical Duties

Education

High School Graduate

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The unit coordinator/secretary, through communication, requisitioning, and management of supplies and equipment, coordinates the activities of the nursing staff, the patient, the physician, other hospital departments, and visitors. They perform general receptionist and clerical duties to facilitate the efficient functioning of the nursing unit.

EEO/AA/Disability/Veteran

Responsibilities

1. Essential Functions

• Demonstrates the skills and judgment necessary to facilitate efficient functioning of the nursing unit.

2. Essential Functions (continued)

• Assumes responsibility for maintaining patient records on the assigned unit.

3. Staff/Self Development

• Acts as a resource and role model.

4. Staff/Self Development (continued)

• Actively participates in training and educational activities for other staff members.

5. Customer Service

• Demonstrates a high level of respect, dignity, compassion, and professionalism for all customers by utilizing the four tenets of Patient, Family, and Centered Partnership.

6. Employee Collaboration and Teamwork

• Recognizes and values the contributions of fellow employees and displays cooperation and teamwork.

7. Resource Utilization

• Reports to work on time, prepared to work, and follows hospital policies for notice of lateness, absenteeism, and time off requests.

8. Core Competencies

• List duties/tasks determining competency.

Qualifications

Education

High school graduate or equivalent preferred.

Experience

Experience in a professional setting with customer service responsibility preferred.

Licensure

Certification by NAHUC (National Association of Health Unit Coordinators) encouraged.

Requisition ID: 149000