Health & Social Care Coordinator

Dorset HealthCare University NHS Foundation Trust; Poole; On-site; GBP 25,000 - 35,000; Full time

Job summary

A public health service provider in Poole is seeking a Health & Social Care Coordinator to enhance patient discharge and coordinate multi-disciplinary team efforts. This dynamic role requires NVQ Level 3 qualification or equivalent experience, strong communication skills, and experience in customer-focused settings. Join a motivated team dedicated to delivering exceptional care in the community.

Benefits

Support for DBS check

Inclusive workplace

Opportunities for career progression

Qualifications

• Consistent pattern of learning from education, training and experience.
• Evidence of ability to support collation and analysis of data.

Responsibilities

• Coordinate care with multi-disciplinary teams.
• Ensure timely processing of system referrals.
• Access and monitor safeguarding risks.

Skills

Excellent written and verbal communication skills

Excellent interpersonal skills

Experience working under own direction

Customer-focused environment

Chairing complex meetings

Education

NVQ Level 3 qualification or equivalent experience

Tools

Word

Access

Excel

Job description

Health & Social Care Coordinator

The closing date is 02 October 2025

The SPA team is looking for Health and Social Care Co-ordinators to join our developing team. This is an exciting and developing role. It is pivotal to bring services together in order to provide seamless care for frail and vulnerable individuals. It is an exciting opportunity to be at the forefront of developments. Working closely with our on site multi disciplinary team, social colleagues and acute hospital partners you will work to help to reduce the occurrence of ill health, hospital admissions and ensure timely and safe discharge of patients into community services.

If you are applying for a secondment, please ensure you have your current line manager's approval before applying.

Main duties of the job

This role is seen as a critical and evolving post to support the SPA Multi-Disciplinary Teams (MDTs) across Dorset to deliver Home First in an effective, co-ordinated manner for those individuals identified as being no longer requiring to reside in an acute or community hospital bed.

To work closely with acute and locality hub-based health and social care teams to:

• Ensure timely processing of system referrals and attending meetings to coordinate care across the system
• Provide effective co-ordination of the multi-disciplinary team (MDT) meetings and follow through on agreed actions
• To access and monitor and alert relevant professionals where safeguarding risks are identified
• Support system partners with information and attend meetings to provide updates and take further actions as agreed
• To have access to Primary, Community and Social Care systems to facilitate effective multi-agency communication

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of. Applicants who subscribe to the DBS update service are able to present a valid DBS certificate instead of requiring a new check.

About us

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - it's one of the reasons the CQC rated us 'outstanding' in 2019. It's also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you're looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you'll be part of a strong team, challenge yourself, build a career, and teach us what we don't know. And you'll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Job responsibilities

At Dorset HealthCare we're on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We're a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here - its one of the reasons the CQC rated us outstanding in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether youre looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We're an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us youll be part of a strong team, challenge yourself, build a career, and teach us what we dont know. And youll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

Person Specification

Knowledge

• NVQ Level 3 qualification or equivalent experience
• Evidence of consistent pattern of learning from education, training and experience

Job Specific

• Experience of working under own direction
• Experience in a customer focussed environment
• Experience of Chairing, planning and organising complex meetings/ agendas
• Experience of supporting service improvement

IT

• Evidence of working with IT systems including Word, Access, Excel
• Evidence of ability to support collation and analysis of data

Personal Qualities

• Excellent written and verbal communication skills
• Excellent interpersonal skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Dorset HealthCare University NHS Foundation Trust