Health Records Clerk

Integrated Care System; Carmarthen; On-site; GBP 25,000; Full time

Job summary

A healthcare organization in Carmarthen is seeking Health Records Clerks to join their team. Positions are available on both full-time and part-time bases. The role involves managing patient records and requires strong organisational and numerical skills. Training will be provided for new staff. This position offers an annual salary of £24,833, pro rata for part-time work.

Qualifications

• Must possess excellent organisational, inter-personal and numerical skills.
• Ability to work effectively as part of a team is vital.
• Good standard of education to include Math's and English GCSE or equivalent.

Responsibilities

• Filing and retrieving patient records.
• Preparation of patient records for appointments.
• Operation of a computerised patient administration system.
• Dealing with telephone queries.

Skills

Organisational skills

Interpersonal skills

Numerical skills

Flexibility

Teamwork

Education

Math's and English GCSE or equivalent

Job description

This is a fixed term/ secondment until 31.03.2026. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

We are recruiting for four Health Records Clerks to be based in our Health Records Clerk Department in Glangwili General Hospital, Carmarthen.

The current contracts that are available are as follows;

3 x Full time - 37.5 hours per week

1 x Part time - 18.75 hours per week

For this role, previous experience in a record keeping role is not required, as on the job training will be provided. You will predominately begin your training in our Filing Library and then be exposed to other duties within the department.

Main duties of the job

The post holder will cover a range of duties including;

• Filing and retrieving of patient records, locating, and providing patient records for all outpatient appointments, planned admissions and day case attendances.
• Preparation of patient records for outpatient/inpatient attendances
• Operation of a computerised patients administration system, including inputting and retrieval of data
• Dealing with telephone queries
• Scanning of patient records to support the Medical Examiners Service.

Please get in touch with us by using the contact details below, to discuss the post in more detail or arrange an informal visit - we would be happy to meet with you!

Applicants must possess excellent organisational, inter-personal and numerical skills. A flexible approach to working and working hours is required. Applicants should be prepared to undertake additional duties as and when required. The ability to work effectively as part of a team is vital.

About us

Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.

We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.

We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.

Our services are provided in:

o Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwesto Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshireo Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settingso 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 97 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providerso Numerous mental health and learning disabilities services

Job responsibilities

You will be able to find a full job description and person specification attached within the supporting documents.

The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.

The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.

The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.

Interviews will be held on 27/08/2025

Person Specification

Qualifications & Knowledge

• Good standard of education to include Math's and English GCSE or demonstrable literacy and numeracy skills
• Knowledge of general administrative / office duties, including filing systems
• Understanding of the importance of confidentiality

Experience

Other

• Flexible to the needs of the service
• Welsh Speaker (Level 1)

Skills and Attributes

• Organised approach to work and able to meet deadlines.
• Enthusiastic and motivated
• Able to work as part of a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£24,833 a yearper annum (pro rata if part time)