Health Improvement and Administration Support Officer

Health Improvement and Administration Support Officer

Are you passionate about making a positive impact on public health while providing vital administrative support? We're looking for a Health Improvement and Administration Support Officer to join the London and East Surrey AAA (Abdominal Aortic Aneurysm) Screening Programme. In this role, you will play a key part in promoting health improvements and supporting the team to ensure a smooth screening process for patients.

Main duties of the job

What You'll Do:

1. Provide administrative support to the London and East Surrey AAA Screening team
2. Ensure a robust pathway is in place for screening patients
3. Build and maintain relationships with colleagues and external stakeholders
4. Lead health promotion activities to improve the programme's reach
5. Support key KPIs and help drive programme success
6. Manage the Screening Management and Recall Tracking (SMaRT) software
7. Coordinate and promote health improvement campaigns

About us

InHealth is the UK's largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments, and procedures. In the last year, we have supported more than 5 million people in their healthcare journeys, the majority of these are NHS patients and service users.

As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care, and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.

Our mission is to provide high-quality services within local communities to over 7 million patients by 2030. We are committed to ensuring that patients receive a positive experience, maintaining a 97% patient satisfaction rate.

Job responsibilities

What We're Looking For:

1. Strong organisational and multitasking skills
2. Ability to manage diverse workloads and deadlines
3. Confident using Microsoft Office and healthcare systems
4. Excellent communication skills, both written and verbal
5. Experience in administration, ideally within healthcare
6. Ability to work autonomously and make decisions in a fast-paced environment

Responsibilities:

1. Operate SMaRT software daily to manage patient bookings and data
2. Handle telephone queries with professionalism and empathy
3. Support health promotion initiatives, including community engagement
4. Coordinate professional and patient engagement forums
5. Maintain accurate records and support quarterly and annual reporting
6. Assist in training and mentoring new team members
7. Ensure all screening appointments are efficiently scheduled and rescheduled as needed
8. Promote equal uptake in all patient groups, including those with learning disabilities

Why Join Us?

1. Be part of a collaborative, supportive, and impactful team
2. Make a real difference to patient care and health outcomes
3. Develop your skills and experience in a fast-paced, healthcare-focused environment
4. Work in Central London with great transport links

Ready to make a difference? Apply today!

This is an exciting opportunity for a motivated individual looking to take on a varied and rewarding role within healthcare. All members of InHealth are encouraged to participate in training, development, and contribute to the overall success of the organisation.

We look forward to hearing from you!

Person Specification

Qualifications

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Experience

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Additional Criteria

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Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.