Health Consulting Enterprise Transformation – Senior Manager

PwC; Birmingham; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

PwC is hiring a Senior Manager to lead large-scale NHS EPR transformation programmes, working with executive, clinical and digital leaders to ensure EPR implementations deliver frontline benefits and enable wider enterprise transformation across systems.

The role focuses on delivering EPR-enabled operating models, care pathway redesign, and workforce transformation to improve frontline productivity, safety and user adoption.

Qualifications

• Experience scoping and leading large-scale transformation programmes within the NHS, with focus on EPR implementation, optimisation and benefits realisation.
• Experience leading EPR deliveries and understanding EPR delivery life-cycle.
• Senior role in NHS EPR programmes including clinical engagement, operational change and digital delivery.
• Knowledge of EPR systems and delivery/implementation (e.g., Oracle Health, Epic, Nervecentre).
• Experience in operating model design and transformation programme management in NHS settings.
• Ability to interpret NHS strategic, regulatory and clinical drivers for change and build credibility with senior stakeholders.

Responsibilities

• Managing the design and delivery of large-scale NHS EPR transformation programmes, from mobilisation and business case through deployment, go-live and post-implementation optimisation.
• Leading EPR-enabled operating model, care pathway and workforce transformation, with focus on frontline productivity, clinical safety and user adoption.
• Translating national policy and funding signals into deliverable, locally owned EPR programmes.
• Shaping propositions, identifying opportunities and supporting bids with Trusts, systems and national bodies.
• Growing the Enterprise Transformation and HealthTech teams, developing tools and assets for NHS EPR delivery at scale.
• Overseeing engagement economics, governance, risk and delivery assurance across multi-Trust EPR programmes.
• Maintaining senior stakeholder relationships across NHS executives, clinical leaders and system partners.

Skills

Large-scale programmes

NHS EPR

Senior stakeholder management

Delivery leadership

Change management

Digital transformation

Job description

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Operations

Management Level

Senior Manager

Job Description & Summary

About the Role:

The NHS is undergoing once‑in‑a‑generation reform — driven by national digital policy, frontline productivity opportunities, financial pressure, workforce constraints and the widescale implementation of Electronic Patient Record (EPR) platforms across individual and converging Trusts programmes We help NHS organisations navigate this complexity, design better models of care and deliver EPR‑enabled transformation that improves patient outcomes, clinician experience and system productivity.

We are a highly motivated, capable, collaborative, diverse and caring team with deep expertise across Healthcare, Government and Technology Consulting. We work at the heart of major NHS digital programmes, supporting Trusts and systems to deliver EPR programmes that align national policy intent with local operational reality.

As a Senior Manager, you will lead large‑scale NHS EPR transformation programmes, working with executive, clinical and digital leaders to ensure EPR implementations deliver tangible frontline benefits and enable wider enterprise transformation across systems.

What your days will look like:

• Managing the design and delivery of large‑scale NHS EPR transformation programmes, from mobilisation and business case through deployment, go‑live and post‑implementation optimisation
• Leading EPR‑enabled operating model, care pathway and workforce transformation, with a clear focus on improving frontline productivity, clinical safety and user adoption
• Supporting NHS organisations and IC S s to translate national policy and funding signals into deliverable, locally owned EPR programmes
• Contributing to the development of the NHS EPR and digital transformation market, identifying opportunities, shaping propositions and supporting bids with Trusts, systems and national bodies
• Helping to grow our multi‑specialism Enterprise Transformation and HealthTech teams, developing tools, methods and assets that support successful NHS EPR delivery and adoption at scale
• Leading engagement economics, governance, risk and issue management, and delivery assurance across complex, multi‑Trust and IC‑led EPR programmes
• Owning senior stakeholder relationships across NHS executives, clinical leaders, digital teams and system partners, building trusted advisor relationships

This role is for you if:

• You have experience scoping and leading large‑scale transformation programmes within the NHS, with a strong focus on EPR implementation, optimisation and benefits realisation
• You have led EPR deliveries and have experience in the EPR delivery life‑cycle
• You have led or played a senior role in NHS EPR programmes including clinical engagement, operational change and digital delivery
• You have knowledge of EPR systems and understand the delivery and implementation, e.g. Oracle Health, Epic, Nervecentre
• You have experience of operating model design and implementation, transformation programme management, change and adoption management or large‑scale engagement in an NHS setting
• You can interpret NHS strategic, operational, regulatory and clinical drivers for change, building credibility and trust with senior stakeholders across Trusts and IC ‑s
• You understand the unique constraints and risks of NHS EPR transformation — including patient safety, clinical buy‑in, data migration, interoperability, national assurance requirements and readiness for go‑live
• You are comfortable developing requirements across process, people, organisation, technology and data, and articulating how EPR systems enable wider NHS productivity and transformation goals
• You have a successful track record of senior delivery leadership within the NHS or in NHS‑facing consulting roles

What you’ll receive from us:

No matter where you may be in your career or personal life, our benefits are designed to add value and support, recognising and rewarding you fairly for your contributions.

We offer empowered flexibility, a working week split between office, home and client site; private medical cover and 24/7 access to a qualified virtual GP; volunteering days each year and much more.

Education

(if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications

(if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, AI Fluency, AI-Human Collaboration, Analytical Thinking, Business Data Analytics, Business Performance Metrics, Business Transformation, Change Management, Coaching and Feedback, Communication, Creativity, Digital Tooling, Embracing Change, Emotional Regulation, Empathy, Epic Software, Epic Systems, Inclusion, Influence, Intellectual Curiosity, Learning Agility, Logistics Management, Management Consulting {+ 29 more}

Desired Languages

(If blank, desired languages not specified)

Travel Requirements

Up to 60%

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No