Health Coach Manager

ZipRecruiter; London; On-site; GBP 35,000 - 43,000; Full time

Job summary

Join a mission-driven organisation as a Health Coach Manager, where you will lead a digital health coaching service. You will be responsible for delivering patient coaching, managing a team, and ensuring high-quality care. This pivotal role offers a competitive salary and robust opportunities for career progression in a pioneering health tech environment.

Benefits

Private healthcare

Flexible working hours

Competitive salary

Share options scheme

Qualifications

• HCPC-registered Dietitian with at least 2 years’ experience.
• Strong background in behaviour change, digital coaching, or lifestyle medicine.
• Proactive, flexible and comfortable working in a dynamic environment.

Responsibilities

• Deliver high-quality, evidence-based coaching.
• Support patients through digital tools and structured behaviour change support.
• Manage a team of health coaches and monitor KPIs.
• Ensure quality assurance processes and operational excellence.

Skills

Team leadership

Behaviour change

Digital coaching

Interpersonal skills

Communication skills

Education

HCPC registration as a Dietitian

Job description

Job Description

Role: Health Coach Manager (Registered Dietitian)

Company: Roczen (part of the Reset Health organisation)

Location: Hybrid (mostly remote with some days in Central London office)

Schedule: Full-time

Salary: £35k - £42.5K

About Roczen

Roczen is a physician-led, technology-enabled specialist in the management of chronic diseases. Through our proprietary platform, Roczen, we deliver evidence-based, digital-first metabolic health programmes designed to reverse type 2 diabetes and obesity. Our multidisciplinary team includes doctors, nurses, dietitians, health coaches, and behaviour change experts.

As a CQC-regulated and NICE-recommended provider, Reset Health and Rocen continue to grow rapidly, with exciting new programmes and international expansion on the horizon.

Why join us?

• Play a foundational role in a brand-new health coaching service.
• Clear progression into a leadership position as the team expands.
• Be part of a mission-driven organisation that is redefining how we tackle obesity.
• Remote working and flexible hours with quarterly in-person days in London.
• Private healthcare.
• Competitive salary and share options scheme.
• Work with an experienced, multidisciplinary team focused on long-term outcomes and innovation.

Visit:

www.resethealth.clinic

www.roczen.com

The Opportunity

We are seeking an ambitious and experienced HCPC-registered Dietitian to fill the role of Health Coach Manager. You'll be the service manager and lead coach for a new digital health coaching service.

You’ll begin by delivering one-to-one coaching as we launch the service, helping patients build sustainable habits and navigate the lifestyle changes that support long-term weight and metabolic health. As the team grows, your role will evolve into a leadership position.

You will lead a team of health coaches, managing day-to-day operations and working closely with our clinical, operations, and product teams to ensure we deliver a high-quality, scalable and effective service. This is a unique opportunity to grow into a pivotal role within one of the UK’s most forward-thinking digital health organisations.

Key Responsibilities

Phase 1: Patient-facing coaching (initial months)

• Deliver high-quality, evidence-based coaching
• Support patients through digital tools, structured behaviour change support and group education.
• Escalate medical or safeguarding concerns in accordance with internal protocols.
• Collaborate with clinicians and operational teams to optimise patient care.

Phase 2: Transition into Health Coach Manager role

• Manage a team of health coaches, providing regular 1:1s and team meetings.
• Support team development, performance reviews, and onboarding processes.
• Monitor KPIs and key performance metrics to ensure delivery of high-quality and consistent care.
• Identify capacity needs and lead on recruitment and resourcing for the team.
• Ensure quality assurance processes, safeguarding standards and operational excellence.
• Act as a bridge between frontline coaching delivery and key stakeholders.

What we're looking for:

• HCPC-registered Dietitian with at least 2 years’ experience.
• Experience in team leadership, supervision, or service development.
• Strong background in behaviour change, digital coaching, or lifestyle medicine.
• Excellent communication and interpersonal skills.
• Confident in managing a digital caseload and using online platforms.
• Proactive, flexible and comfortable working in a dynamic, fast-paced environment.

Desirable:

• Experience in quality assurance, governance or safeguarding frameworks.
• Experience working in digital health, remote care, or within a health tech organisation.
• Project management or operational oversight of clinical services.