Health Club Team Member

Oxford Belfry Hotel & Spa; Thame; On-site; GBP 18,000 - 30,000; Full time

Job summary

Oxford Belfry Hotel & Spa seeks a Personal Trainer/Fitness Instructor to join their health club team in Thame. The role involves welcoming guests, conducting gym inductions, and supporting membership sales, while providing exceptional guest service. Offering excellent perks like free health club membership and various discounts, this position is perfect for someone passionate about fitness and customer engagement.

Benefits

Free health club membership

Discounts across The QHotels Collection

Family & Friends discounts in hotels

Support with training & professional qualifications

Various learning & development opportunities

Access to an Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Minimum level 2 qualification in Personal Training or equivalent preferred.
• Strong customer service and communication skills are essential.
• Ability to work well under pressure.

Responsibilities

• Welcome and greet guests and make health club bookings.
• Support with membership sales and inquiries.
• Conduct gym inductions and daily checks.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Education

Personal Trainer / Fitness Instructor level 2 qualification

Job description

Social network you want to login/join with:

Do you pride yourself on providing outstanding guest service?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development opportunities
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• And much more!

What will I do?

Welcome and greet guests, make health club bookings, support with membership sales and inquiries, carry out daily checks, and conduct gym inductions for all new members and regular gym re-assessments as part of the health club retention strategy.

Is this the role for me?

• Personal Trainer / Fitness Instructor level 2 qualification as a minimum, or equivalent would be preferred
• Excellent customer service & communication skills
• Ability to work under pressure and multi-task
• Strong attention to detail

Curious to find out more?

Oxford Belfry Hotel & Spa is located in Thame, just outside Oxford and within close proximity to the Cotswolds. Our hotel is a 4-star, 154-bedroom property with the Spires restaurant and bar & lounge area. We offer afternoon tea, private dining, and meeting and event spaces. The leisure facilities include a gym, pool, sauna, tennis courts, and a relaxing Elemis spa.

The QHotels Collection is proud to be a Disability Confident employer and committed to diversity, inclusion, and equal opportunities for all. If you require any reasonable adjustments during the recruitment process, please let us know so we can accommodate your needs.

The QHotels Collection also supports the UK Armed Forces and has signed the Armed Forces Covenant, achieving the Silver Award.