Health club and Spa Supervisor at Grand Jersey Hotel and Spa

jobs.jerseyeveningpost.com-job boards; United Kingdom; On-site; GBP 40,000 - 60,000; Full time

Job summary

An exciting opportunity awaits as a Health Club and Spa Supervisor in a luxurious setting. This role is all about creating memorable experiences for guests through exceptional service and attention to detail. You'll engage with members and guests, ensuring they feel at home and relaxed while leading a small team to maintain high standards. If you have a background in luxury hospitality and a passion for guest engagement, this position offers a chance to shine in a vibrant environment where your contributions will make a significant impact.

Qualifications

• Experience in luxury hotels or health clubs as a Supervisor or Duty Manager.
• Ability to lead a small team and provide hands-on support.

Responsibilities

• Deliver exceptional member and guest experiences with personalized service.
• Collaborate with management for seamless operations and communication.

Skills

Guest Engagement

Team Leadership

Customer Service

Attention to Detail

Education

Experience in Luxury Hospitality

Job description

The role of our Health Club and Spa Supervisor is to deliver an exceptional Member and guest experience, by putting the guest at the heart of everything you do, through personalised and thoughtful service with care and attention to detail.

You will be expected to demonstrate a high level of engagement with guests and members throughout their time in the Health Club and Spa to make them feel at home, relaxed, and importantly identify and create magical memories at every possible opportunity.

In collaboration with the Health Club and Spa management, you’ll maintain regular and effective communication to the team supporting them to ensure a seamless operation, aware of all the days activities.

You will have knowledge and experience of working in a luxury four or five star hotel or Health Club as a Supervisor or a Duty Manager. Able to lead a small team and be hands on.