Health Club and Spa Manager

Lea Marston Hotel; Sutton Coldfield; On-site; GBP 28,000; Full time

Job summary

A hospitality establishment in Sutton Coldfield seeks a dedicated Health Club and Spa Manager. Responsibilities include leading a team to ensure excellent customer service, managing spa operations, and evaluating customer feedback. Candidates should have management experience. The role offers a salary of £28,000 per year along with various benefits, including discounts and training opportunities.

Benefits

Paid overtime

Incentive scheme

Free use of swimming pool and gym

Golf discounts

Spa discounts

Free parking

Hotel discounts

Food and drink discounts

Meals on duty

Uniform

Recognition scheme

Training & development opportunities

Qualifications

• 1 year of management experience is preferred.

Responsibilities

• Lead your team to deliver excellent customer service.
• Manage the Health Club and Spa Department according to company policies.
• Evaluate and act on customer feedback.
• Improve guest experience and control departmental financial targets.
• Promote good employee morale.

Skills

Customer service

Team leadership

Financial management

Education

GCSE

Job description

Job Description:

Job information Health Club and Spa Manager from the Company Lea Marston Hotel, located in Sutton Coldfield, United Kingdom. This latest job opening requires a GCSE education.

Responsibilities and Benefits: As a Health Club and Spa Manager, you will lead your team to deliver excellent customer service. You will be responsible for managing the Health Club and Spa Department, ensuring brand values and standards are met.

Key Responsibilities:

• Lead your team to deliver excellent customer service.
• Manage the Health Club and Spa Department within the company's policies and controls.
• Evaluate and act on customer feedback to achieve positive results.
• Improve guest experience and control departmental financial targets.
• Lead and create a team environment that promotes good employee morale.

Requirements: 1 year of management experience is preferred.

What We Offer:

• Paid overtime + incentive scheme + additional service-related holiday + free use of swimming pool and gym + golf discounts + spa discounts + free parking + hotel discounts + food and drink discounts + meals on duty + uniform + reward and recognition scheme + discounts for your friends and family + training & development opportunities.

Job Details:

• Full-time, Permanent
• Pay: £28,000.00 per year
• Benefits: Bereavement leave, Canteen, Company events, Company pension, Discounted or free food, Employee discount, Free parking, On-site gym, On-site parking, Referral programme
• Schedule: 8 hour shift, Weekend availability
• Supplemental pay types: Commission pay