Health Centre Receptionist | City Health Care Partnership CIC

City Health Care Partnership CIC; Hull and East Yorkshire; On-site; GBP 20,000 - 26,000; Full time

Job summary

A health care organization in Hull is seeking enthusiastic individuals to join their Care Coordination Customer Service Team. The role involves managing reception duties, greeting patients, and supporting healthcare professionals. Ideal candidates are highly organized with excellent communication skills and a flexible approach. Join a dynamic team and contribute to delivering quality healthcare in the community.

Qualifications

• Previous experience in a reception or customer service role.
• Ability to work under tight deadlines.
• Experience with patient interaction is beneficial.

Responsibilities

• Meet and greet patients and visitors.
• Handle phone calls and direct patients.
• Support clinical teams as needed.

Skills

Excellent communication skills

Organised

Attention to detail

Flexible

Job description

This is an excellent opportunity to join the City Health Care Partnership Care Coordination Customer Service Team. This is an exciting role if you are looking for a new position working with a dynamic team within the Hull area. We are looking for enthusiastic and well-motivated individuals, to support the reception Front of House Service. This role is working on a reception, meeting and greeting patients and visitors. Dealing with all aspects of a busy reception including taking phone calls, directing patients for their appointments, supporting the clinical teams.

Previous applicants need not apply.

Candidates must be highly organised, being able to work to tight deadlines, whilst maintaining accuracy and attention to detail. We require a flexible approach to meet the needs of the service i.e. cover for annual leave, sickness, training at various Health Centres within the Hull & East Riding area. Excellent communication skills and friendly approachable nature are essential for this role

For informal enquiries please contact Sharon Douglas, Administration Manager on telephone number 07964688468, or email [e-mail].

At CHCP, we’re passionate about people and we know that you are too, that’s why we’re here isn’t it? We recognise that high quality care is delivered by high quality professionals who are appreciated, respected and supported, which is why we want to give all our colleagues the chance to shine.

Work with us and you’ll be more than just a number. Our people are our shareholders and their thoughts and opinions are always heard; at CHCP yo have a real voice.

Compassion is at the heart of our business; we’re a team of nearly 2,500 colleagues who work together to deliver first-class healthcare to thousands of people living in Hull, the East Riding, Knowsley and St Helens. Local diversity demands diverse roles, that’s why we have vacancies to suit everybody. No matter your role at CHCP, we’ll support you to thrive.

As the 13thlargest social enterprise in the UK, we’re pioneering the move towards independent service delivery. Join us on our journey and help us make history.

Please see the job description and person specification attached to this job advert for full details on the role.


This advert closes on Tuesday 29 Jul 2025