Health Care Support Worker - Surgical Triage Unit

NHS; Oldham; On-site; GBP 24,000 - 28,000; Full time

Job summary

Join a dynamic Surgical Triage Unit at a leading NHS trust, dedicated to exceptional patient care and staff development. This role offers extensive training and the chance to work across multiple specialties, making a real difference in patient experiences.

Benefits

Competitive benefits package

Flexible working opportunities

Protected hours for health and wellbeing

Qualifications

• Completion of Care Certificate required within 12 weeks.
• Experience working with public or desire to work in Health Service.

Responsibilities

• Provide the best possible care to patients and relatives.
• Receive appropriate additional training and specialist support.

Skills

Good communication skills

Basic IT skills

Good organisational skills

Education

Care Certificate

Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)

Job description

Job summary

We are looking for highly motivated individuals with a passion for expanding their knowledge and experience in treating patients with urological diseases to join our team. The Surgical Triage Unit is a dynamic, fast-paced environment where you can utilize a variety of transferable skills to deliver the highest level of patient care. Here, you'll gain valuable experience working with patients from multiple specialties, including general surgery, vascular, orthopedics, and urology.

Our unit is committed to offering comprehensive support to all our patients, both physically and mentally, from diagnosis through surgery and ongoing treatment. Although the acute care setting can be challenging, it is also incredibly rewarding.

This position includes extensive training, as well as personal and professional support throughout your tenure.

Our surgical triage unit has earned two green NAAS accreditations, reflecting the exceptional care we provide and the extensive learning opportunities available to our staff. We take pride in our commitment to excellence in patient care and staff development.

Join us in this exciting new role and be part of a team that is dedicated to making a difference!

Unfortunately, this role does not meet the criteria required to qualify for sponsorship.

Main duties of the job

OUR COMMITMENT TO YOU

Due to the movement of services, the trust will ensure that all staff receive the appropriate additional training required and will receive specialist support from the urology nurses and clinicians.

Your care for other people and your willingness to go above and beyond to provide the best possible care to patients and relatives will ensure your success in the role. Friendly and approachable in your style, you'll be someone who can communicate well, be able to organise your workload accordingly and be a reliable point of support for patients, relatives and your colleagues.

Completion of an NVQ level 2, apprenticeship in Care or equivalent training is essential for this role, please refer to the job description.

This is a real opportunity for dedicated and caring people who really want to make a difference to patient experience. Should you wish to apply for this post don't wait too long as we may have to close the vacancy early and we really wouldn't want you to miss out.

All positions offered and appointed are in full recognition and acceptance of these requirements.

About us

The Northern Care Alliance NHS Foundation Trust (NCA) provides hospital and integrated health and social care services to over one million people living across Greater Manchester. Our 20,000 colleagues care for people in hospital and in the community, working across Bury, Rochdale, Oldham and Salford, to save and improve lives.

As a large NHS trust we are committed to enhancing the health of our local population by delivering consistently high standards of care and working closely with local authorities and key partners. We believe in our power and potential tomake a differenceand we're always looking for people who demonstrate our three core values -care,appreciateandinspire- to join our team.

In return, we can offer you a job role with purpose and flexibility. The size and scale of the NCA means we can provide more challenge and opportunities so your career can always be moving in the right direction. By joining us you can also access a competitive benefits package, including, a fantastic annual leave allowance, flexible working opportunities and protected hours for health and wellbeing activities, helping you to achieve more personal downtime and a better work-life balance.

Details Date posted

14 May 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 a year per annum / pro rata

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

236-OCO-CS161-25

Job locations

The Royal Oldham Hospital

Rochdale Road Oldham

Oldham

OL1 2JH

Job description Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk/

Job description Job responsibilities

To read more information about the advertised role, and the main job duties/responsibilities please open the Job Description and Person Specification located under the supporting documents heading. You can also read more information about working at the Northern Care Alliance within the attached Candidate Information Pack or by visiting our careers website: https://careers.northerncarealliance.nhs.uk/

Person Specification Qualifications Essential

• Care Certificate either upon appointment or within 12 weeks of commencement
• Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)

Desirable

• NVQ Level 2 in Healthcare or a Level 2 Healthcare Support Worker Apprenticeship already achieved

Skills & Abilities Essential

• Good communication skills
• Basic IT skills

Desirable

• Good organisational skills
• Commitment to undertaking continuous professional development (CPD)

Knowledge, Training & Experience Essential

• Experience of working with members of the public or a desire to work in the Health Service
• Understanding of routine work procedures gained through a short induction period and on the job training

Desirable

• Experience of working within a health or social care environment
• Experience of working within a team

Person Specification Qualifications Essential

• Care Certificate either upon appointment or within 12 weeks of commencement
• Level 1 Literacy and Numeracy (GCSE English and Maths Grade D-G)

Desirable

• NVQ Level 2 in Healthcare or a Level 2 Healthcare Support Worker Apprenticeship already achieved

Skills & Abilities Essential

• Good communication skills
• Basic IT skills

Desirable

• Good organisational skills
• Commitment to undertaking continuous professional development (CPD)

Knowledge, Training & Experience Essential

• Experience of working with members of the public or a desire to work in the Health Service
• Understanding of routine work procedures gained through a short induction period and on the job training

Desirable

• Experience of working within a health or social care environment
• Experience of working within a team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details Employer name

Northern Care Alliance NHS Foundation Trust

Address

The Royal Oldham Hospital

Rochdale Road Oldham

Oldham

OL1 2JH

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)

Employer details Employer name

Northern Care Alliance NHS Foundation Trust

Address

The Royal Oldham Hospital

Rochdale Road Oldham

Oldham

OL1 2JH

Employer's website

https://www.northerncarealliance.nhs.uk/ (Opens in a new tab)