Health Care Support Worker - Surgical Specialities

NHS National Services Scotland; Glasgow; On-site; GBP 21,000 - 24,000; Full time

Benefits offered by this job

27 days annual leave

NHS Pension Scheme

Cycle to Work Scheme

Learning and development opportunities

Job summary

NHS Greater Glasgow and Clyde is seeking a Health Care Support Worker to join our Outpatient Service at Stobhill Hospital. You will provide direct patient care under the supervision of a Registered Nurse and support the delivery of nursing services across outpatient clinics.

The role requires experience in outpatient care, good IT and communication skills, and PVG check clearance. Permanent position with weekday hours and opportunities for professional development within NHSGGC.

Qualifications

• Experience in an outpatient clinic setting is essential.
• Experience working in a healthcare environment.
• PVG Scheme membership/Disclosure Scotland check required.

Responsibilities

• Provide direct patient care under supervision of a Registered Nurse.
• Undertake and record patient observations and monitor changes.
• Perform clinical procedures including urinalysis, BP, pregnancy testing, bladder scanning, glucose monitoring and wound observation.
• Maintain electronic patient records and assist with stock control and housekeeping.

Skills

Outpatient experience

IT skills

Observation recording

Teamwork

Communication skills

Education

SVQ Level 2 in Healthcare

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included

The role:

We are seeking to recruit a Health Care Support Worker to join our Outpatient Service. This is an excellent opportunity for an individual with experience working within an outpatient clinic or healthcare environment who is committed to delivering safe, effective and patient-centred care. Working under the supervision of a Registered Nurse, you will provide direct patient care, support the delivery of nursing services and contribute to the ongoing development of the outpatient service. The department supports consultant-led and nurse-led clinics across a wide range of specialties and plays a key role in the delivery of care across NHS Greater Glasgow and Clyde.

This role does not meet the eligibility criteria for a Skilled Worker visa or a Health and Care Worker visa. NHS Greater Glasgow and Clyde (NHSGGC) is unable to provide candidates or employees with a Certificate of Sponsorship (COS).

Duration, Location, and Working Pattern:

Permanent Role

Stobhill Hospital

Monday - Friday (08.45 - 17.00) - 21 Hours Per Week

Key responsibilities:

The Health Care Support Worker will support the delivery of high-quality outpatient care by providing direct patient care under the supervision of a Registered Nurse. You will undertake and record patient observations, monitor and report changes in patients’ physical and psychological wellbeing, and perform a range of clinical procedures including urinalysis, blood pressure monitoring, pregnancy testing, bladder scanning, blood glucose monitoring and wound observation. The successful candidate will contribute to the effective management of departmental resources, including stock control, equipment maintenance and housekeeping duties, while participating in health and safety audits. You will maintain accurate electronic patient records, work collaboratively within a multidisciplinary team and support the provision of a safe environment for patients, visitors and staff. Participation in relevant training and ongoing professional development activities will also be required.

Knowledge, training, qualifications and/or experience required to do the job:

• Experience working within an outpatient clinic setting is essential.
• Experience working in a healthcare or caring environment.
• SVQ Level 2 in Healthcare, or working towards achieving this qualification.
• Good IT skills with the ability to accurately input and maintain electronic patient records.
• Ability to undertake, record and report patient observations.
• Knowledge and ability to perform clinical tests and procedures relevant to the role.
• Effective written and verbal communication skills.
• Good literacy and numeracy skills.
• Ability to work effectively within a multidisciplinary team.
• Ability to work under pressure and prioritise workload in a busy environment.
• Commitment to undertaking training and development required for the post.
• Understanding of health and safety responsibilities within a clinical environment.
• PVG Scheme Membership/Disclosure Scotland check required.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:
Lorna Halliday, Senior Charge Nurse, 0141 355 1241, [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as "various", we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

For application portal or log-in issues, please contact the Jobtrain Support Hub in the first instance.