Health Care Support Worker - Plastic Surgery and Burns

NHS Scotland; Glasgow; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Programme

Cycle to Work Scheme

Bursary scheme

Learning and development opportunities

NHS Pension Scheme

Salary Sacrifice Car Benefit Scheme

NHS discounts

Job summary

NHS Greater Glasgow and Clyde (NHSGGC) is seeking a Health Care Support Worker for the Burns and Plastic Surgery service. The role involves delivering direct patient care, supporting procedures and maintaining a safe, compassionate care environment within a multidisciplinary team.

Permanent role at Glasgow Royal Infirmary, 36 hours per week with a 12-hour rotational pattern including weekends, nights, and public holidays. Visa sponsorship may be available for some roles.

Qualifications

• Completion of the NiCHE (National Induction and Competency in Healthcare Education) Programme.
• SVQ qualification in Healthcare, or willingness to work towards achieving one.
• Experience working within a healthcare or caring environment.
• Knowledge of basic patient care and care delivery principles.
• Ability to prioritise workload and work effectively with minimal supervision.
• Experience of working as part of a multidisciplinary team.
• Effective verbal and written communication skills.
• Good literacy and numeracy skills.
• Ability to recognise and appropriately report changes in a patient's condition.
• Competence in following policies, procedures and safe working practices.

Responsibilities

• Provide practical and clinical support within the Burns and Plastic Surgery Unit.
• Assist patients with activities of daily living and monitor patient condition.
• Maintain accurate patient records and support nursing care delivery.
• Contribute to a safe environment for patients, visitors and staff.
• Support wound care and nurse-led clinics and work with families.

Skills

NiCHE Programme

SVQ in Healthcare

Healthcare experience

Patient care basics

Prioritising workload

Multidisciplinary teamwork

Verbal & written comms

IT literacy

Wound care

Venepuncture

ECG skills

Education

NiCHE Programme

SVQ in Healthcare

Tools

Electronic patient records

Job description

NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.

The role:

As a Health Care Support Worker within the Burns and Plastic Surgery service, you will work as part of a multidisciplinary team providing high-quality patient care in support of registered nursing staff. The role involves delivering direct patient care, supporting clinical procedures, and contributing to a safe, compassionate, and efficient care environment. You will regularly work independently while having access to guidance and support from qualified nursing staff.

NHS Greater Glasgow and Clyde (NHSGGC) may be able to provide visa sponsorship for certain roles, subject to the post meeting the relevant eligibility criteria. Sponsorship is not guaranteed and will be determined on a case-by-case basis following interview and during the pre-employment verification process. Applicants must state their current right to work in their application.

Please see below for more details:

Skilled Worker visa and Health and Care Worker visa

Duration, Location, and Working Pattern:

Permanent Role

Glasgow Royal Infirmary

36 Hours Per Week (12 hour rotational inclusive of weekends, nights and public holidays. Core shifts if service requires)

Key responsibilities:

As part of the multidisciplinary team, you will provide practical and clinical support within the Burns and Plastic Surgery Unit, ensuring patients receive high-quality, person-centred care. You will assist patients with activities of daily living, undertake technical and clinical procedures appropriate to the role, monitor and report changes in patient condition, maintain accurate patient records, and support the effective delivery of nursing care. The role also involves maintaining a safe environment for patients, visitors and staff, contributing to the management of resources and equipment, supporting wound care and nurse-led clinics, and working collaboratively with colleagues, patients and their families to achieve the best possible outcomes.

Knowledge, training, qualifications and/or experience required to do the job

• Completion of the NiCHE (National Induction and Competency in Healthcare Education) Programme.
• SVQ qualification in Healthcare, or willingness to work towards achieving one.
• Experience working within a healthcare or caring environment
• Knowledge of basic patient care and care delivery principles.
• Ability to prioritise workload and work effectively with minimal supervision.
• Experience of working as part of a multidisciplinary team.
• Effective verbal and written communication skills.
• Good literacy and numeracy skills.
• Ability to recognise and appropriately report changes in a patient's condition.
• Competence in following policies, procedures and safe working practices.
• Venepuncture, cannulation and ECG skills are desirable.
• Basic IT and electronic patient record system skills.
• Commitment to ongoing professional development and training.

What we offer:

We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.

As an NHS Scotland employee, you will be entitled to:

• A minimum of 27 days annual leave, increasing with length of service, plus public holidays
• Membership of the NHS Pension Scheme, including life insurance benefits
• Salary Sacrifice Car Benefit Scheme
• Development opportunities including study bursaries, e-learning and classroom-based courses
• Enhanced pay for working public holidays
• NHS discounts on a wide range of goods and services
• Confidential employee support and assistance, including counselling and psychological therapies

Interested?

If you would like to find out more, we would love to hear from you.

For an informal discussion, please contact:
Jacqui Ivison, Senior Charge Nurse, 0141 201 5478, [e-mail]

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates

This vacancy may close early due to a high volume of applications. We recommend applying as soon as possible to avoid disappointment.

This post may require a satisfactory PVG Scheme record check.

AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.

• Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
• Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
• Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.

Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.

NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.

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