Health Care Support Worker - PICU Ward

Aneurin Bevan University Health Board; Newport; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prominent NHS organization in Newport is seeking a caring and conscientious Health Care Support Worker to join its Mental Health Psychiatric Intensive Care Unit. The role involves working under supervision to assist service users in their recovery and promote social inclusion. Ideal candidates should be able to work as part of a team and effectively communicate. Flexible working patterns are offered, including 12-hour shifts.

Benefits

Flexible working patterns

Career development opportunities

Comprehensive benefits package

Qualifications

• Must be able to work as part of a professional team.
• Effective communication using reassurance, persuasion, and tact is essential.
• Ability to form positive therapeutic relationships with service users is required.

Responsibilities

• Assist in providing care and treatment under supervision.
• Support service users with complex needs and aid their recovery.

Skills

Team collaboration

Effective communication

Positive therapeutic relationships

Job description

We encourage applications from all with protected characteristics and from those in the Armed Forces Community. Applicants are invited to apply in Welsh, and any application submitted through the medium of Welsh will not be treated less favourably than applications made in English.

Please let us know if you have any particular requirements to enable you to participate in the application and selection process. We will be pleased to discuss any reasonable adjustments or support needed. If you need any documents in a larger font or a different format (such as braille), please contact the recruiting manager named in the job advert or contact the Aneurin Bevan University Health Board recruitment team at 01495 745805 option 3 or email [e-mail].

If you are successful at interview, you will receive your conditional offer of appointment and information pack via email.

We reserve the right to close this vacancy at any time; early applications are encouraged. Shortlisted candidates will be contacted via the email used to apply, so please check your account regularly.

Please check your email account regularly. Successful applicants will receive all recruitment correspondence via the registered email address.

Aneurin Bevan University Health Board supports flexible working.

The salary scale has been agreed as part of the NHS Agenda for Change pay award for 2025/2026 and will be implemented in August 2025, with arrears backdated to 1st April 2025 where applicable.

Please note that this vacancy may be withdrawn at any time if filled via internal redeployment.

Job Overview

We are seeking a caring and conscientious Health Care Support Worker to join our Mental Health Psychiatric Intensive Care Unit (PICU) at St Cadocs Hospital. The PICU is a 9-bedded locked unit for males and females. Flexible working patterns, including 12-hour shifts, are available.

The post holder will work as part of a multidisciplinary team, assisting in providing care and treatment under supervision of senior practitioners. The role involves supporting service users with complex needs, aiding their recovery, and promoting social inclusion.

Main duties of the job

Currently, we cannot provide sponsorship certificates for this role as it does not meet the Home Office’s criteria. Applicants requiring sponsorship are unable to be shortlisted or interviewed.

The post holder must act within the guidelines of the patient’s care plan and under supervision of senior staff or professionals. If you believe you have the necessary skills and experience, we look forward to hearing from you.

While speaking Welsh is desirable, applications from Welsh and/or English speakers are equally welcome.

Working for our organisation

Aneurin Bevan University Health Board is a multi-award-winning NHS organisation dedicated to caring. We offer an excellent workplace, opportunities for career development, flexible working, and a comprehensive benefits package. Our strategy emphasizes care close to home and high-quality hospital care, including the new Grange University Hospital.

Skills

Essential criteria

• Able to work as part of a professional team
• Effective communication using reassurance, persuasion, and tact
• Ability to form positive therapeutic relationships with service users

Desirable criteria

• Basic IT skills
• Good motivational skills

Experience

Essential criteria

• Meets all essential criteria as per attached job description/person specification

Desirable criteria

• Experience in paid or voluntary roles providing social, mental, or similar care
• Supporting therapeutic activities and evaluating their effects
• Recording information for health and needs assessment

Qualifications

Essential criteria

• Meets all essential criteria as per attached job description/person specification

Desirable criteria

• Attendance in in-house training
• Equivalent competencies evidenced through accredited courses