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Health Care Support Worker | Pennine Care NHS Trust | Sponsorship Available

HipHopTune Media

Greater Manchester

On-site

GBP 24,000 - 26,000

Full time

6 days ago

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Job summary

A leading NHS organization is seeking a Health Care Support Worker to support individuals experiencing mental health needs in Greater Manchester. This full-time position offers a competitive salary range and is an excellent opportunity to contribute to high-quality patient care while enhancing personal development and skills in a supportive environment. Sponsorship is available for eligible candidates.

Benefits

Generous annual leave entitlement

Flexible working opportunities

Access to Continued Professional Development

Health and Wellbeing activities

Staff discounts across retail, leisure, and travel

Qualifications

Good standard of general education including numeracy and literacy skills.
Commitment to undertake Continuing Personal Development.
Evidence of recent further development/training.

Responsibilities

Support to Police Pathways practitioners ensuring patient care.
Assist in assessments, planning, and evaluations for individuals in distress.
Provide interventions and support for patients accessing services.

Skills

Effective listening

Written communication

Verbal communication

Empathy

Crisis management

Education

NVQ Level 3 or equivalent

Health Care Support Worker | Pennine Care NHS Trust | Sponsorship Available

Pennine Care NHS Trust is recruiting for the position of Health Care Support Worker (NHS AfC: Band 3) based in Greater Manchester. Applications from candidates requiring sponsorship will be considered alongside all other applicants.

The role requires effective listening skills, strong written and verbal communication abilities, and experience in a supportive capacity, particularly with individuals experiencing mental health needs. This opportunity offers a meaningful and rewarding position within the NHS, contributing to high-quality patient care while supporting professional development in mental health services.

About Pennine Care NHS Trust

Pennine Care NHS Foundation Trust is dedicated to providing high-quality mental health and learning disability services, both inpatient and within the community, across the five boroughs of Greater Manchester: Bury, Oldham, Rochdale, Stockport, and Tameside and Glossop.

The Trust’s vision is to foster a happier and more hopeful life for everyone in its communities. Staff are committed to delivering the best care for those who use the services, and the Trust takes great pride in its #PennineCarePeople, ensuring it remains a fantastic place to work.

Pennine Care NHS Foundation Trust strives to maximise individuals’ potential by promoting an inclusive environment and enhancing the diversity of its workforce to better reflect the communities it serves.

Applications are encouraged from all individuals, regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion, or belief, marriage, and civil partnership. The Trust also welcomes applications from individuals with lived experience of mental illness, either personally or as a carer.

Position: Health Care Support Worker

Salary: £24,625 – £25,674 a year

Job Type: Full Time

Location: Greater Manchester

About the Role

PREVIOUS APPLICANTS NEED NOT APPLY

The post holder will work as part of the Police Pathways Team (Health Based Place of Safety, and Joint Response Vehicle) to undertake allocated duties under the supervision of the Police Pathways coordinator within the team.

The post holder will work alongside mental health practitioners, supporting patients, who are referred into the Police Pathways Team and ensuring the highest possible standard of care in accordance with the policies and procedures of Pennine Care NHS Foundation Trust.

To support the Police Pathways Coordinator as part of the MHJRV service to provide an effective and efficient response to referrals from GMP and NWAS.

To support patients to access the right care at the right time in the least restrictive way, reducing system pressures across emergency services, our locality EDs and S136 suites.

Duties

To provide support to Police Pathways practitioners in ensuring all patients referred into the team are cared for in line with Pennine Care NHS Foundation Trust policies and procedures
To assist qualified practitioners in assessment, planning, implementing and evaluating assessments of patients under a section 136
To ensure that patients access appropriate services.
To provide support and interventions to patients in the HBPoS

AFC 27/1/25 JME-220-24 Health Care Support Worker Band 3

To sign post patients to third sector provision as appropriate other community resources such as Citizens Advice Bureau, Peer Support Service and other resources found in the Local Borough Signposting Directory.
Provide regular and practical support for patients and their carers’ in managing dignity and independence.
Assist patients to gain access to resources required to meet their needs.
Provide information on health promotion and support physical health management.
Report regularly to other members of the multidisciplinary team

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester – Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our #PennineCarePeople and do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
Flexible working opportunities to support your work/life balance
Access to Continued Professional Development
Involvement in improvement and research activities
Health and Wellbeing activities and access to an excellent staff wellbeing service
Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

This job description is not exhaustive, but is intended to give an overall picture of the role. Other duties within the general scope of the post may be required from time to time. The duties of the post and job description can be reviewed through the agreed process.

General Duties of all post holders

To undertake any other reasonable duty, which is appropriate to the band, when requested by Senior Staff.
To be familiar with and comply with all Trust and departmental policies, procedures, protocols and guidelines.
To be aware of and work towards the Trusts strategic goals.

Standards of Business Conduct

The post holder will be required to comply with the organisations standing order and standing financial instructions and at all times, deal honestly with the organisation with colleagues and all those who have dealing with the organisation including patients, relative and suppliers.
The post holder must ensure that their behaviour and interests inside and outside work do not conflict with their Trust position, duties and/or responsibilities.
The post holder must comply with and support the development of the performance standards within the service/department to ensure the service is responsive to and meets the needs of its customers.
The post holder will be required to develop and maintain good working relationships with all patients, service users, staff, contractors and where appropriate, members of the public.
The Trust aims to maintain the good will and confidence of its own staff, patients, service users, NHS contractors and the general public. To assist in achieving this objective it is essential that at all times, the post holder carries out their duties in a courteous, sympathetic and professional manner.
All post holders who are members of a professional body must comply with standards of professional practice / conduct. It is the post holders’ responsibilities to ensure they are both familiar with and adhere to these requirements and maintain their professional membership to the relevant body.

Person specification

Education / Qualifications

Good standard of general education including good numeracy and literacy skills
NVQ 3 or equivalent
Commitment to undertake Continuing Personal Development
Evidence of recent further development / training.

Experience

Experience of undertaking a supportive role
Experience of working with individuals with mental health needs
Experience of working with individuals in distress
Experience of lone working

Knowledge

Understanding of mental health issues and how these impact on individuals.
Understanding of confidentiality and data protection issues.
Knowledge of physical health observations.
Awareness of local services
Knowledge of benefits / employment systems.
An understanding of the mental health system

Skills and Abilities

Ability to listen effectively
Good written and verbal communication skills
Ability to empathise with service users
Ability to implement care plans for individuals with the support of others as appropriate.
Ability to create innovative solutions to help empower service users
Ability to work unsupervised in a range of settings
Ability to form positive therapeutic relationships with service users and carers.
Willingness to make a positive contribution to improving the quality of life for people with mental health problems.
Ability to acknowledge diversity and promote anti-discriminatory practice / equal opportunities.
Ability to provide practical support with daily living activities
An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
IT Skills
Ability to work flexibly and to prioritise workload
Ability to work as part of a team
Willingness to engage with or have undertaken Venepuncture and physical health checks training.

Sponsorship – We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

What happens after your application has been received?

You will be informed about the progress of your application following shortlisting via email. Only applicants who clearly demonstrate the criteria listed in the person specification will be shortlisted for interview. Interview invites will be sent out via email.

What happens if I am offered the position after interview?

The hiring manager will make contact with you to verbally offer you the position. The hiring manager will then inform Recruitment of the decision and provide relevant paperwork. You will be sent a formal conditional offer via email.

What pre-employment checks will I need to complete?

By conducting pre-employment checks, the recruitment team will verify that you meet the pre-conditions of the role you have been offered. Pre-employment checks will be carried out according to NHS Employment Check Standards. The checks are:

Identity verification
Right to work check
Disclosure and barring service (DBS)/Criminal record check (dependent on role)
Professional registration and/or qualification check
Occupational health assessment
Employment history and reference validation

All applicants external to NHS will be required to provide HMRC employment history to cover the most recent three years. This information will used to validate employment history and references as part of pre-employment checks.

If you are offer a position with is and you require sponsorship to support your right to work, we will review your eligibility in line with government guidance. If the role you have been offer is not eligible for sponsorship, and you are not able to evidence your right to work, your conditional offer could be withdrawn.

What happens when pre-employment checks are complete?

Recruitment will liaise with you and the hiring manager to arrange a start date for your new position. You will then be booked on to a Trust Welcome Session and be sent your Pennine Care NHS Terms and Conditions.

Other important information

We are committed to equality, diversity, and inclusion (EDI) and recognise the importance of ensuring our diverse service user population is reflected within our workforce. Unfortunately, we know that, at present, there is underrepresentation of our communities in our workforce. We welcome applications from people from diverse communities to help us grow, learn, be better and consider brilliant innovation diverse people bring.

If you would like to be considered under the disability confident scheme, you will be guaranteed an interview if you meet the essential criteria on the person specification for the post.

If you require reasonable adjustments to our recruitment process please phone us on 0161 716 3181 at the earliest opportunity. We will support you to complete your application.

Unfortunately we are not able to guarantee the transfer of lease cars, or cover the costs of early termination charges.

We have a strict policy on unsolicited contact from recruitment agencies. Please do not contact our hiring managers directly.

We reserve the right to close a vacancy earlier than the advertised closing date if a sufficient number of applications have been received. To ensure you application is considered, please submit at the earliest opportunity.

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